Hoffman Toyota

30,000 miles Did electronic appointment set up which worked great. Customer service person called in morning to ask when needed the car and what services I wanted. Did electronic appointment set up which worked great. Customer service person called in morning to ask when needed the car and what services I wanted. Called once to offer additional services, I declined. Car washed and when I forgot to use coupon service person was nice to void first transaction and apply coupon. Saved me $30! More

My Car Loves This Place For me, nothing changes at this dealership; the service remains exceptional. I scheduled a regular maintenance appointment and drove away feeling lik For me, nothing changes at this dealership; the service remains exceptional. I scheduled a regular maintenance appointment and drove away feeling like I was in a brand new car. More

GOOD SERVICE The service was good and very quick. only thing I didn't receive was the booklet they use to print so you can see the details of the near future servi The service was good and very quick. only thing I didn't receive was the booklet they use to print so you can see the details of the near future services that will be waiting for you. i think the booklet shows in red, yellow an green the state of the parts needed to be serviced. More

Great customer service I was very pleased with my experience here. It was my first time buying a new car and Matt West made it so painless. On the first day, he showed me al I was very pleased with my experience here. It was my first time buying a new car and Matt West made it so painless. On the first day, he showed me all three trim levels for the Toyota Highlander and was very patient. While he did point out all the great features of the car and benefits to buying a Toyota vehicle, he wasn't very pushy like other sales guys can be. He helped me in my decision making process and was respectful of the fact that I was still looking around at other dealerships. He was quick to follow up with me after my initial visit and was very attentive and easy to get in touch with. Negotiating with James Fappiano was quick and also painless. Once I made the purchase, it took two weeks for my car to arrive to the dealership (which I was aware of). Although it seemed like a long time, Matt checked in frequently (even on his day off!) to keep me updated on the status of the car. Mike Viara took care of all my insurance and registration details that it couldn't have been any easier. Everyone was very courteous and welcoming and I would highly recommend Hoffman Toyota to anyone looking to purchase a new car. More

Excellent staff Linda Schultz and Mike Fuhr were efficiency in job performance as service advisers. Explained all details of the service, notified pending work,5 gol Linda Schultz and Mike Fuhr were efficiency in job performance as service advisers. Explained all details of the service, notified pending work,5 gold stars! More

Went out of their way to help Right from pulling in checking in it was a seamless process very delightful service staff went out of their way to help me figure out some technologi Right from pulling in checking in it was a seamless process very delightful service staff went out of their way to help me figure out some technological pieces of my car. Customer service is their top priority and you can easily see that. More

same day fast service and friendly See title it says it all. Tire repaired and everyone was courteous the lounge was will stocked with magazines and so on and so on and more See title it says it all. Tire repaired and everyone was courteous the lounge was will stocked with magazines and so on and so on and more More

Wonderful professional service Hoffman Toyota service group is wonderful. From start to finish they are friendly, caring, and professional. They provide great customer service and Hoffman Toyota service group is wonderful. From start to finish they are friendly, caring, and professional. They provide great customer service and take the time to explain what may be wrong with your vehicle, options that you may have to fix it or what the potential consequences are if you don't fix it at that time. They provide a great waiting room that is clean and comfortable with a tv, coffee, water and two computers for customers to use. It makes any wait that you may have much easier. If you don't want to wait they also have a shuttle service to take you to home or pick you up. I appreciate the work the service team does and I am especially happy with the Assistant Service Manager, Mike Fitzgerald. I would go to the dealership just for him. He is the epitome of great customer service. However, the entire group is like a big family and does a wonderful job. You definately get the sense they care about you as a person. More

Dealt with Rich Gadomski I have $500+ of routine maintenance completed yesterday. I had not previously met Rich Gadomski. I had several technical questions...and he immediat I have $500+ of routine maintenance completed yesterday. I had not previously met Rich Gadomski. I had several technical questions...and he immediately had the answers. I was impressed with his knowledge about my 2010 LEXUS 350RX. Goo guy to deal with. I'll be back. Jim McMullin More

excellent I went in without an appointment because of a problem that happened the night before, I was also due for a 5,000 mile rotation of tires. I was plann I went in without an appointment because of a problem that happened the night before, I was also due for a 5,000 mile rotation of tires. I was planning on making an appt. for the rotation and they took it right in as well as checked everything out regarding my fob/starting problem. Keith Lundy was very helpful and patient with the explanation of my car's problem. More