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Hoffman Toyota

West Simsbury, CT

4.0
879 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 879 reviews

July 14, 2015

GOOD SERVICE The service was good and very quick. only thing I didn't receive was the booklet they use to print so you can see the details of the near future servi More

by akoumani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gadomski
Sep 25, 2015 -

Hoffman Toyota responded

Hello akoumani, Thank you for choosing Toyota service. We are pleased to read your service was quick and efficient. I have spoken to your advisor, Rich and he will be providing you with details of future services you may need. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2015

Leased Another New Prius George did a great job of listening to my needs and locating the right car quickly. He prepared the lease terms for me efficiently and quickly with m More

by PAUL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Corsa
Sep 25, 2015 -

Hoffman Toyota responded

Hi PAUL14, Thank you so much for choosing to lease your new Prius with us at Hoffman Toyota. We are glad to know that the Prius has continued to be your vehicle of choice and we're here to keep your newest vehicle running beautifully for a long time ahead. Thank you for providing feedback on working with George. We value what our customers have to say and are pleased that you continue to give us your trust when it comes to such a major purchase. We look forward to seeing you when your Prius needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2015

fast and friendly The service was performed very fast, the employees were attentive and friendly. All our questions were answered and all service details were explained More

by Marina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gadomski
Sep 25, 2015 -

Hoffman Toyota responded

Hello Marina, Thank you for trusting Hoffman Toyota Scion service. Our team is dedicated to providing quick and efficient service. We appreciate you and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2015

Satisfied Hoffman Customer This was our third time to purchase/lease a vehicle from Hoffman. Every time we have been completely satisfied customers. Although Hoffman is an hour More

by NANCYELZARKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib
Sep 25, 2015 -

Hoffman Toyota responded

Hello NANCYELZARKA, Thank you for continuing to choose Hoffman Toyota for your vehicle needs. We appreciate that you travel an extra distance to work with out team. We are committed to ensuring your experience is exceptional at every visit. We trust you are loving your new Toyota 4Runner and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2015

My Car Loves This Place For me, nothing changes at this dealership; the service remains exceptional. I scheduled a regular maintenance appointment and drove away feeling lik More

by RODCARRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Sep 25, 2015 -

Hoffman Toyota responded

Hi RODCARRR, Thank you for continuing to trust Hoffman Toyota service. We strive to ensure you have an exceptional experience at every visit. We look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 13, 2015

30,000 miles Did electronic appointment set up which worked great. Customer service person called in morning to ask when needed the car and what services I wanted. More

by Conn80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Skiba
Sep 25, 2015 -

Hoffman Toyota responded

Hello Conn80, Thank you for choosing Hoffman Toyota Scion for your vehicles 30K service. Our team is committed to ensuring you have an exceptional experience and your vehicle is running efficiently. We are pleased to hear you saved $30 and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 13, 2015

Great customer service I was very pleased with my experience here. It was my first time buying a new car and Matt West made it so painless. On the first day, he showed me al More

by INDIRA.VUGDALIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fappiano, Matt West, Mike Viara
Jul 31, 2015 -

Hoffman Toyota responded

Hi Indira, Thank you for choosing Hoffman Toyota Scion for the purchase of your first car. We appreciate your feedback on Matt, James and Mike. They are a great team that is dedicated to ensuring you have an exceptional experience. We trust you are loving your new vehicle and thank you for sharing your story with others! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 13, 2015

Julio was a very hard worker. He should be in management. I was greeted when I walked in. I had no appointment. The front desk staff announced over a loud speaker that a sales consultant was needed and I was More

by JEFFREYDIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Sosa
Sep 25, 2015 -

Hoffman Toyota responded

Hello JEFFREYDIXON, Thank you for choosing Hoffman Toyota Scion and providing your feedback on your experience with Julio. Our Honda team is dedicated to ensuring you have an exceptional experience with us at every visit. We are pleased to hear Julio helped you get into the right vehicle. We trust you are loving your new vehicle and look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 11, 2015

Excellent staff Linda Schultz and Mike Fuhr were efficiency in job performance as service advisers. Explained all details of the service, notified pending work,5 gol More

by lrapsilber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz, Michael Fuhr
Sep 25, 2015 -

Hoffman Toyota responded

Hello lrapsilber, We appreciate your feedback on our Toyota Scion team. Thank you for providing feedback on your visit; we are pleased your experience was 5-stars. We look forward to your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 10, 2015

Dealt with Rich Gadomski I have $500+ of routine maintenance completed yesterday. I had not previously met Rich Gadomski. I had several technical questions...and he immediat More

by JMCMULLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gadomski
Sep 25, 2015 -

Hoffman Toyota responded

Hello JMCMULLIN, Thank you for choosing Toyota Scion. We appreciate your feedback on working with Rich. Your satisfaction is important to us and we are always happy to keep our customers well informed. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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