
Hoffman Toyota
West Simsbury, CT
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GOOD SERVICE The service was good and very quick. only thing I didn't receive was the booklet they use to print so you can see the details of the near future servi The service was good and very quick. only thing I didn't receive was the booklet they use to print so you can see the details of the near future services that will be waiting for you. i think the booklet shows in red, yellow an green the state of the parts needed to be serviced. More
Leased Another New Prius George did a great job of listening to my needs and locating the right car quickly. He prepared the lease terms for me efficiently and quickly with m George did a great job of listening to my needs and locating the right car quickly. He prepared the lease terms for me efficiently and quickly with minimal waste of time. The closing, purchase and delivery were smooth and without problem. More
fast and friendly The service was performed very fast, the employees were attentive and friendly. All our questions were answered and all service details were explained The service was performed very fast, the employees were attentive and friendly. All our questions were answered and all service details were explained. Thank you! More
Satisfied Hoffman Customer This was our third time to purchase/lease a vehicle from Hoffman. Every time we have been completely satisfied customers. Although Hoffman is an hour This was our third time to purchase/lease a vehicle from Hoffman. Every time we have been completely satisfied customers. Although Hoffman is an hour drive, it was definitely worth visiting when in the market for a vehicle. They go the extra mile to work with you to get you what you are looking for at the same time within the budget. My most recent purchase was a Toyota 4Runner. I am extremely satisfied and would definitely recommend Hoffman to my friends. More
My Car Loves This Place For me, nothing changes at this dealership; the service remains exceptional. I scheduled a regular maintenance appointment and drove away feeling lik For me, nothing changes at this dealership; the service remains exceptional. I scheduled a regular maintenance appointment and drove away feeling like I was in a brand new car. More
30,000 miles Did electronic appointment set up which worked great. Customer service person called in morning to ask when needed the car and what services I wanted. Did electronic appointment set up which worked great. Customer service person called in morning to ask when needed the car and what services I wanted. Called once to offer additional services, I declined. Car washed and when I forgot to use coupon service person was nice to void first transaction and apply coupon. Saved me $30! More
Great customer service I was very pleased with my experience here. It was my first time buying a new car and Matt West made it so painless. On the first day, he showed me al I was very pleased with my experience here. It was my first time buying a new car and Matt West made it so painless. On the first day, he showed me all three trim levels for the Toyota Highlander and was very patient. While he did point out all the great features of the car and benefits to buying a Toyota vehicle, he wasn't very pushy like other sales guys can be. He helped me in my decision making process and was respectful of the fact that I was still looking around at other dealerships. He was quick to follow up with me after my initial visit and was very attentive and easy to get in touch with. Negotiating with James Fappiano was quick and also painless. Once I made the purchase, it took two weeks for my car to arrive to the dealership (which I was aware of). Although it seemed like a long time, Matt checked in frequently (even on his day off!) to keep me updated on the status of the car. Mike Viara took care of all my insurance and registration details that it couldn't have been any easier. Everyone was very courteous and welcoming and I would highly recommend Hoffman Toyota to anyone looking to purchase a new car. More
Julio was a very hard worker. He should be in management. I was greeted when I walked in. I had no appointment. The front desk staff announced over a loud speaker that a sales consultant was needed and I was I was greeted when I walked in. I had no appointment. The front desk staff announced over a loud speaker that a sales consultant was needed and I was there. Within seconds Julio was quickly walking to great me. I informed him of my needs and he made it happen that day. Everything that happened and the way the vehicle was described was accurate, there were no surprises. Julio was working hard the entire time during my two visits. I'm a business owner with three locations. I would hire him. He made it happen. Jeff Dixon DDS, MS More
Excellent staff Linda Schultz and Mike Fuhr were efficiency in job performance as service advisers. Explained all details of the service, notified pending work,5 gol Linda Schultz and Mike Fuhr were efficiency in job performance as service advisers. Explained all details of the service, notified pending work,5 gold stars! More
Dealt with Rich Gadomski I have $500+ of routine maintenance completed yesterday. I had not previously met Rich Gadomski. I had several technical questions...and he immediat I have $500+ of routine maintenance completed yesterday. I had not previously met Rich Gadomski. I had several technical questions...and he immediately had the answers. I was impressed with his knowledge about my 2010 LEXUS 350RX. Goo guy to deal with. I'll be back. Jim McMullin More