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Hoffman Toyota

West Simsbury, CT

4.0
879 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 879 reviews

July 20, 2015

John Olundsen Over the years my wife and I had the privilege of buying all our toyota vehicles from John. I believe about eight different models. It has always been More

by etparker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oulundsen, Jose Espinosa, Jamal Alkatib, Keith Lundy, Eddie Cotto
Sep 28, 2015 -

Hoffman Toyota responded

Hi etparker1, Thank you for choosing Hoffman Toyota and John Oulundsen! We are pleased to read that John has helped you with eight different models and he even makes the buying process fun. We trust you are enjoying your latest Toyota and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 20, 2015

Support From Across the Miles To the Toyota Team, I want to personally thank Mike Fitzgerald and all of the service personnel involved in helping me out with my 1996 4Runner. I More

by trekman44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Sep 28, 2015 -

Hoffman Toyota responded

Hello trekman44, Thank you for choosing Hoffman Toyota service! Our Assistant Service Manager, Mike is always happy to address any questions or concerns you have with your vehicle. Our team is dedicated to ensuring your vehicle is running safely and efficiently. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 20, 2015

New Toyota Just picked up my third Toyota Camry from Hoffman Toyota. Working with George Corsa and Jamal is an experience that I would describe as professiona More

by SHILINGAJOESHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrrell Dabrowski, Jamal Alkatib, George Corsa, Kathleen Skiba, Richard Gadomski
Sep 28, 2015 -

Hoffman Toyota responded

Hello SHILINGAJOESHIL, Thank you so much for continuing to choose Hoffman Toyota. We are thrilled to hear that the Toyota Camry is your vehicle is choice and that George and Jamal provided an excellent experience. We trust you are loving your new Camry and thank you for sharing your story. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 19, 2015

Car purchasing experience John Rossley is the best!!! He is extremely courteous, knows a lot about the product and made me feel very comfortable during the entire purchasing More

by SYLVIAMESSINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossley, Mike Viara
Sep 28, 2015 -

Hoffman Toyota responded

Hi SYLVIAMESSINGER, Thank you for choosing Hoffman Toyota. We appreciate that you trusted the knowledge and dedication of our sales consultant John Rossley to find you the perfect vehicle. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 18, 2015

I purchased a 2015 Highlander I recently purchased a 2015 Highlander XLE. Mr. Rivera did an exceptional job showing me the advantages of the LE Plus compared to the XLE. He liste More

by illewellyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa, Mike Viara
Sep 28, 2015 -

Hoffman Toyota responded

Hello illewellyn, Thank you for choosing Hoffman Toyota for your recent purchase. We are pleased to read about your experience with Jose Rivera, Mike Viara and Jose Espinosa. They are a great team that strives to ensure you have an exceptional experience with us. We trust you are loving your new 2015 Highlander XLE. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 17, 2015

oil change and service nice staff, clean and they do a good job....does take a long time for service appt. I had an apt and it still took over an hour. I bring my car up str More

by LOUISP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Sep 25, 2015 -

Hoffman Toyota responded

Hi LOUISP0, Thank you for choosing Hoffman Toyota Scion for your vehicle's oil change and service. We apologize for the excessive amount of time you spent in our service department. We value your time and are committed to ensuring you have an excellent experience. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 16, 2015

In & out service I recently went for service on my 2012 Toyota RAV4 4. Staff were professional & pleasant. I was in & out in less than an hour v More

by nsanchirico
Recommend Dealer
Yes
Employees Worked With
Kathleen Skiba
Sep 25, 2015 -

Hoffman Toyota responded

Hello nsanchirico, Thank you for trusting Toyota Scion for service. We are pleased to hear your experience was quick and efficient. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 16, 2015

Outstanding Quick and reliable service. Went above what I had expected and made me happy to have chosen them to have my service done and certainly recommend them More

by PAULFERR8203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Sep 25, 2015 -

Hoffman Toyota responded

Hello PAULFERR8203, Thank you for choosing Hoffman Toyota Scion and providing your feedback. We are pleased to read that you had an outstanding experience with us. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 15, 2015

Got the car and deal I was looking for My objective was to lease a RAV4 and stay within my budget. The sales rep listened to my needs and presented only those options I wanted. There was More

by rlgebhardt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, John Rossley
Sep 25, 2015 -

Hoffman Toyota responded

Hello rlgebhardt, Thank you for choosing Hoffman Toyota Scion for your recent lease. We are thrilled to hear you went home with the vehicle and the payments you wanted. Our team is committed to providing an efficient and excellent experience. We trust you are loving your new RAV4 and look forward to servicing it for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 15, 2015

Fast & Done Right I came to this service center from Waterbury to get a broken mirror fixed, I was & in out within an hour & they were very busy. They even washed my ca More

by ALYSSA.ALBINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alister Liljedahl
Sep 25, 2015 -

Hoffman Toyota responded

Hi ALYSSA.ALBINO, Thank you for choosing Hoffman Toyota Scion service. We are thrilled to hear your experience was quick and efficient. We strive to ensure you receive excellent service along with a nicely washed car. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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