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Hoffman Toyota

West Simsbury, CT

4.1
875 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 875 reviews

July 18, 2015

I purchased a 2015 Highlander I recently purchased a 2015 Highlander XLE. Mr. Rivera did an exceptional job showing me the advantages of the LE Plus compared to the XLE. He liste More

by illewellyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa, Mike Viara
Sep 28, 2015 -

Hoffman Toyota responded

Hello illewellyn, Thank you for choosing Hoffman Toyota for your recent purchase. We are pleased to read about your experience with Jose Rivera, Mike Viara and Jose Espinosa. They are a great team that strives to ensure you have an exceptional experience with us. We trust you are loving your new 2015 Highlander XLE. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 17, 2015

oil change and service nice staff, clean and they do a good job....does take a long time for service appt. I had an apt and it still took over an hour. I bring my car up str More

by LOUISP0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Sep 25, 2015 -

Hoffman Toyota responded

Hi LOUISP0, Thank you for choosing Hoffman Toyota Scion for your vehicle's oil change and service. We apologize for the excessive amount of time you spent in our service department. We value your time and are committed to ensuring you have an excellent experience. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 16, 2015

In & out service I recently went for service on my 2012 Toyota RAV4 4. Staff were professional & pleasant. I was in & out in less than an hour v More

by nsanchirico
Recommend Dealer
Yes
Employees Worked With
Kathleen Skiba
Sep 25, 2015 -

Hoffman Toyota responded

Hello nsanchirico, Thank you for trusting Toyota Scion for service. We are pleased to hear your experience was quick and efficient. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 16, 2015

Outstanding Quick and reliable service. Went above what I had expected and made me happy to have chosen them to have my service done and certainly recommend them More

by PAULFERR8203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Sep 25, 2015 -

Hoffman Toyota responded

Hello PAULFERR8203, Thank you for choosing Hoffman Toyota Scion and providing your feedback. We are pleased to read that you had an outstanding experience with us. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 15, 2015

Got the car and deal I was looking for My objective was to lease a RAV4 and stay within my budget. The sales rep listened to my needs and presented only those options I wanted. There was More

by rlgebhardt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, John Rossley
Sep 25, 2015 -

Hoffman Toyota responded

Hello rlgebhardt, Thank you for choosing Hoffman Toyota Scion for your recent lease. We are thrilled to hear you went home with the vehicle and the payments you wanted. Our team is committed to providing an efficient and excellent experience. We trust you are loving your new RAV4 and look forward to servicing it for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 15, 2015

Fast & Done Right I came to this service center from Waterbury to get a broken mirror fixed, I was & in out within an hour & they were very busy. They even washed my ca More

by ALYSSA.ALBINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alister Liljedahl
Sep 25, 2015 -

Hoffman Toyota responded

Hi ALYSSA.ALBINO, Thank you for choosing Hoffman Toyota Scion service. We are thrilled to hear your experience was quick and efficient. We strive to ensure you receive excellent service along with a nicely washed car. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2015

Satisfied Hoffman Customer This was our third time to purchase/lease a vehicle from Hoffman. Every time we have been completely satisfied customers. Although Hoffman is an hour More

by NANCYELZARKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib
Sep 25, 2015 -

Hoffman Toyota responded

Hello NANCYELZARKA, Thank you for continuing to choose Hoffman Toyota for your vehicle needs. We appreciate that you travel an extra distance to work with out team. We are committed to ensuring your experience is exceptional at every visit. We trust you are loving your new Toyota 4Runner and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2015

Leased Another New Prius George did a great job of listening to my needs and locating the right car quickly. He prepared the lease terms for me efficiently and quickly with m More

by PAUL14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Corsa
Sep 25, 2015 -

Hoffman Toyota responded

Hi PAUL14, Thank you so much for choosing to lease your new Prius with us at Hoffman Toyota. We are glad to know that the Prius has continued to be your vehicle of choice and we're here to keep your newest vehicle running beautifully for a long time ahead. Thank you for providing feedback on working with George. We value what our customers have to say and are pleased that you continue to give us your trust when it comes to such a major purchase. We look forward to seeing you when your Prius needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2015

fast and friendly The service was performed very fast, the employees were attentive and friendly. All our questions were answered and all service details were explained More

by Marina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gadomski
Sep 25, 2015 -

Hoffman Toyota responded

Hello Marina, Thank you for trusting Hoffman Toyota Scion service. Our team is dedicated to providing quick and efficient service. We appreciate you and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 13, 2015

Julio was a very hard worker. He should be in management. I was greeted when I walked in. I had no appointment. The front desk staff announced over a loud speaker that a sales consultant was needed and I was More

by JEFFREYDIXON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sosa
Sep 25, 2015 -

Hoffman Toyota responded

Hello JEFFREYDIXON, Thank you for choosing Hoffman Toyota Scion and providing your feedback on your experience with Julio. Our Honda team is dedicated to ensuring you have an exceptional experience with us at every visit. We are pleased to hear Julio helped you get into the right vehicle. We trust you are loving your new vehicle and look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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