
Hoffman Toyota
West Simsbury, CT
Filter Reviews by Keyword
By Type
Showing 879 reviews
Faster than promised. Nice extra service. Service completion was faster than promised. Nice. An extra bonus - the inside of windshield was cleaned beautifully. My mobility limitation makes c Service completion was faster than promised. Nice. An extra bonus - the inside of windshield was cleaned beautifully. My mobility limitation makes cleaning the inside of our Prius windshield difficult - but, your service representative took over and did a marvelous job! Thank you. More
Great experience with John Rossley and Mike Viara Both John and Mike were very helpful and knowledgeable. They helped us work through any issues that came up and were very pleasant to work with. We Both John and Mike were very helpful and knowledgeable. They helped us work through any issues that came up and were very pleasant to work with. We would definitely recommend them to anyone going to Hoffman Toyota. More
Hoffman service Was taken in right away on schedule, and done in less than an hour. Courteous people. Even tried to make a seat adjustment by computer, but it was alr Was taken in right away on schedule, and done in less than an hour. Courteous people. Even tried to make a seat adjustment by computer, but it was already at the max. Each visit to Hoffman has been very satisfactory. More
Had Radio Replaced Under Warranty Coordination was good and job completed with no problems, issues or snags. Mike was courteous and professional, he followed up with the warranty j Coordination was good and job completed with no problems, issues or snags. Mike was courteous and professional, he followed up with the warranty job until completion. More
Easy Shopping Great place to purchase a Toyota. No pressure. Courteous employees. Good selection of cars. East financing. Every employee is eager to help without be Great place to purchase a Toyota. No pressure. Courteous employees. Good selection of cars. East financing. Every employee is eager to help without being pushy. Always respectful. More
Evaluation My appointment was exactly on time. All of the workers were extremely polite, and the work was done exactly when promised. The car looked wonderful My appointment was exactly on time. All of the workers were extremely polite, and the work was done exactly when promised. The car looked wonderful after it was washed and I was given an appointment for the future. More
Never Disappointed I habe going to Hoffman Toyota for a number of years. The service department, especially Mike Fitzgerald treat their customers like Gold. Mike i I habe going to Hoffman Toyota for a number of years. The service department, especially Mike Fitzgerald treat their customers like Gold. Mike in particular, always has a kind greeting for all he comes in contact with, further more he takes the time to explain the services to you and answer your questions. Hoffman TOYOTA is lucky to have folks like Mike representing them! I continue to go to Hoffman because they are truly "Driven by Trust". More
service for stall out; head gasket; oil change and alignment Excellent service top to bottom. Found a problem that should have been covered under the extended warranty he provided loaner and went to bat for me. Excellent service top to bottom. Found a problem that should have been covered under the extended warranty he provided loaner and went to bat for me. Although unsuccessful, he did the other service components without so much as a sniffle. More
Great service and a fair deal. Ask for Jesus Roche, he a friendly professional and great to deal with. If you are looking for the cheapest possible price on a car keep shopping arou Ask for Jesus Roche, he a friendly professional and great to deal with. If you are looking for the cheapest possible price on a car keep shopping around and I am sure you could get a better deal at a sleazy dealer. If you want a fair deal, great service and a clean showroom staffed by courteous professionals pay a few hundred dollars more and buy your car at Hoffman. As the saying goes you get what you pay for, other dealers will offset that great deal on a car with a bad offer on your trade or they will hard sell you on every coating or accessory they can. Not Hoffman they will get you the car you want with the accessories you want and offer a fair deal on your trade. More
Excellent customer service. From the moment I contacted Hoffman Toyota I was pleased with the customer service I received. Heather replied to my email immediately. Julio had th From the moment I contacted Hoffman Toyota I was pleased with the customer service I received. Heather replied to my email immediately. Julio had the 3 cars that I requested to test drive ready when I arrived for my appointment. He was so patient in letting me spend as much time as I needed driving the cars and asking lots of questions. I never felt rushed or pressured. The finance department worked with me to arrive at a deal that I was comfortable with. When I picked up my Rav4, Julio spent a lot of time explaining how everything worked. It was a busy Saturday and still he took the time to make sure I was comfortable before driving away. This is my second purchase at Hoffman Toyota and I highly recommend this dealership. More