Hoffman Toyota
West Simsbury, CT
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Easy Shopping Great place to purchase a Toyota. No pressure. Courteous employees. Good selection of cars. East financing. Every employee is eager to help without be Great place to purchase a Toyota. No pressure. Courteous employees. Good selection of cars. East financing. Every employee is eager to help without being pushy. Always respectful. More
Evaluation My appointment was exactly on time. All of the workers were extremely polite, and the work was done exactly when promised. The car looked wonderful My appointment was exactly on time. All of the workers were extremely polite, and the work was done exactly when promised. The car looked wonderful after it was washed and I was given an appointment for the future. More
Had Radio Replaced Under Warranty Coordination was good and job completed with no problems, issues or snags. Mike was courteous and professional, he followed up with the warranty j Coordination was good and job completed with no problems, issues or snags. Mike was courteous and professional, he followed up with the warranty job until completion. More
service for stall out; head gasket; oil change and alignment Excellent service top to bottom. Found a problem that should have been covered under the extended warranty he provided loaner and went to bat for me. Excellent service top to bottom. Found a problem that should have been covered under the extended warranty he provided loaner and went to bat for me. Although unsuccessful, he did the other service components without so much as a sniffle. More
Great service and a fair deal. Ask for Jesus Roche, he a friendly professional and great to deal with. If you are looking for the cheapest possible price on a car keep shopping arou Ask for Jesus Roche, he a friendly professional and great to deal with. If you are looking for the cheapest possible price on a car keep shopping around and I am sure you could get a better deal at a sleazy dealer. If you want a fair deal, great service and a clean showroom staffed by courteous professionals pay a few hundred dollars more and buy your car at Hoffman. As the saying goes you get what you pay for, other dealers will offset that great deal on a car with a bad offer on your trade or they will hard sell you on every coating or accessory they can. Not Hoffman they will get you the car you want with the accessories you want and offer a fair deal on your trade. More
Excellent customer service. From the moment I contacted Hoffman Toyota I was pleased with the customer service I received. Heather replied to my email immediately. Julio had th From the moment I contacted Hoffman Toyota I was pleased with the customer service I received. Heather replied to my email immediately. Julio had the 3 cars that I requested to test drive ready when I arrived for my appointment. He was so patient in letting me spend as much time as I needed driving the cars and asking lots of questions. I never felt rushed or pressured. The finance department worked with me to arrive at a deal that I was comfortable with. When I picked up my Rav4, Julio spent a lot of time explaining how everything worked. It was a busy Saturday and still he took the time to make sure I was comfortable before driving away. This is my second purchase at Hoffman Toyota and I highly recommend this dealership. More
John Olundsen Over the years my wife and I had the privilege of buying all our toyota vehicles from John. I believe about eight different models. It has always been Over the years my wife and I had the privilege of buying all our toyota vehicles from John. I believe about eight different models. It has always been a pleasure dealing with him and joking around. Jose Espinosa (sales manager) was also a big help.t Thanks Terry and Marsha More
Support From Across the Miles To the Toyota Team, I want to personally thank Mike Fitzgerald and all of the service personnel involved in helping me out with my 1996 4Runner. I To the Toyota Team, I want to personally thank Mike Fitzgerald and all of the service personnel involved in helping me out with my 1996 4Runner. I had work done in FL at a dealership - Courtesy Toyota in Brandon, FL. They completely messed up me rear axel and it was continuing to leak fluid nearly a year after the service. Mike and his crack team found immediate issue with the poor worksmanship of Courtesy Toyota and their Sales Manager Frank Rodriguez and took care of my truck. They even made liaison with Frank and his misfits and told them of the issues they uncovered when examining my vehicle. Mike -- thanks for your professionalism! Semper fi, Shannon More
New Toyota Just picked up my third Toyota Camry from Hoffman Toyota. Working with George Corsa and Jamal is an experience that I would describe as professiona Just picked up my third Toyota Camry from Hoffman Toyota. Working with George Corsa and Jamal is an experience that I would describe as professional, courteous and top notch. My years of experience with Hoffman customer service has been A+ I would not hesitate to recommend Hoffman to any of my friends and associates. More
Car purchasing experience John Rossley is the best!!! He is extremely courteous, knows a lot about the product and made me feel very comfortable during the entire purchasing John Rossley is the best!!! He is extremely courteous, knows a lot about the product and made me feel very comfortable during the entire purchasing process. More