Hoffman Toyota

Our poorly running 2001 Toyota Camry needed help. My daughters 2001 Toyota Camry was running poorly after another garage did a head gasket replacement. Also, we had bought the car used and the Check My daughters 2001 Toyota Camry was running poorly after another garage did a head gasket replacement. Also, we had bought the car used and the Check Engine light had always been on and could not be reset, speaking to bigger problems. To get it fixed right we decided to try the local Toyota dealership. Mike Fitzgerald greeted us outside the Service garage doors and walked us through the entire check-in process. He made our options clear as to cost of the initial inspection of the car. Mike stayed in constant touch with us for the week it took to get the car repaired to 100% operational excellence. As each new issue arose, Mike provided options, realistic estimates, and valid timelines. When we needed a courtesy vehicle after the first few days went by, Hoffman Toyota did not blink an eye when offering us a fully loaded Corolla that we used for four days. In the end, the car is running like new and is reliable again. Thank you Mike and the ace mechanical staff for providing excellent customer service and craftsmanship. More

Great Service I would like to praise Mike Fitzgerald for providing excellent service on our 2006 Sienna. The car has over 150K miles and recently required some une I would like to praise Mike Fitzgerald for providing excellent service on our 2006 Sienna. The car has over 150K miles and recently required some unexpected work on the power steering system. I was not happy with the cost, but Mike helped me understand the importance of the work if we were to keep the car going. When I had to bring the car back for some additional work, he personally worked with me, and provided reasonable pricing. I believe Mike cares about his clients and wants to make them as happy as possible. I look forward to working with him in the future. More

Best Service I brought my 2006 Toyota Avalon in to Hoffman's for an estimate and met with Mike Fitzgerald. That was it! After speaking with him for just a short t I brought my 2006 Toyota Avalon in to Hoffman's for an estimate and met with Mike Fitzgerald. That was it! After speaking with him for just a short time I knew I could trust him to handle all of my issues. He was so pleasant, so warm, just a wonderful young man. He answered all of my questions and gave me an estimate right then and there. I made an appointment and everything was done to perfection! Thank you Mike and I'll be back very soon for my 4 new tires. To Brad Hoffman, Mike Fitzgerald is a keeper. As long as he's working there, I will continue to be a customer!!!! More

Maybe next time They worked hard to try and converge on a deal.. Will give them a try again next time as they always provided great service for our Sienna. Over They worked hard to try and converge on a deal.. Will give them a try again next time as they always provided great service for our Sienna. Overall, good experience. More

Excellence in Execution… I would like to thank the sales and finance staff at Hoffman Toyota for an exceptionally well executed sale last month. Living in CT and working in NY I would like to thank the sales and finance staff at Hoffman Toyota for an exceptionally well executed sale last month. Living in CT and working in NYC makes it very challenging to manage personal matter, particularly finding and purchasing a new car. From the initial email inquiry, my sales person John Oulundsen was able to quickly and efficiently provide me with the information I needed. We were able to communiate via email, I was never “pressured” into a sale. Likewise, all my questions regarding financing and extended warranty options were addressed by Jamal Alkatib. After performing some due diligence, I felt very comfortable with the deal that we structured. On the day of the transaction, or should I say evening! All parties accommodated my schedule by conducting the sale at 7pm. The sale itself was highly efficient. I was in and out of the dealership within one hour. I would highly recommend this sales / finance team and Hoffman Toyota in West Simsbury, CT. S. Chacko Barclays Investment Bank More

Awsome!! Working with this dealership and Jeannette Garcia and Jose Espinosa was absolutely awesome. They were able to help us get into the truck my husband w Working with this dealership and Jeannette Garcia and Jose Espinosa was absolutely awesome. They were able to help us get into the truck my husband wanted and we couldn't be happier!!! More

10 out of 10! My husband and I have purchased our last six cars for our family from Hoffman Toyota and would never consider going anywhere else! We've been particul My husband and I have purchased our last six cars for our family from Hoffman Toyota and would never consider going anywhere else! We've been particularly impressed with Mike Fitzgerald in the service department. He has consistently given us great customer service honestly assessing what needs to be done on each vehicle and telling us what to expect not only price-wise but time-wise as well. We have no doubt that we and all of our vehicles will be well taken care of at this Toyota Dealership when Mike is in charge of our service appointments! More

Electrical Mystery Solved!! Mike DeAngelis, the Service Manager, was incredibly helpful and flexible when we had our Sequoia in for an electrical issue. The source of the proble Mike DeAngelis, the Service Manager, was incredibly helpful and flexible when we had our Sequoia in for an electrical issue. The source of the problem was difficult to pinpoint, but Mike and his staff solved the mystery! I can't say enough about Mike and the service staff. Mike kept me informed and up-to-date on the status of my service issue. I'll come back!!. More

Excellent Service :D I can't even explain how amazing the service is at Hoffman Toyota. I can only say that Mike Fitzgerald is truly an excellent Assistant Service Manage I can't even explain how amazing the service is at Hoffman Toyota. I can only say that Mike Fitzgerald is truly an excellent Assistant Service Manager. He goes above and beyond to make your appointment the best it can be. Mike always tells you up front what the price will be and calls you if they find more than what they quoted. He makes the customer feel really special!! As a customer you not go wrong if you deal with Mike Fitzgerald in the Service Department. Brenda More

Bought a Rav4 This was by far the best experience we've ever had buying a new car. Dealing with our salesman Larry, and with Jamal for the financing, was completely This was by far the best experience we've ever had buying a new car. Dealing with our salesman Larry, and with Jamal for the financing, was completely stress free and enjoyable. More