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Hoffman Toyota

West Simsbury, CT

4.0
879 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 879 reviews

September 02, 2015

Electrical Mystery Solved!! Mike DeAngelis, the Service Manager, was incredibly helpful and flexible when we had our Sequoia in for an electrical issue. The source of the proble More

by AllieO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Sep 28, 2015 -

Hoffman Toyota responded

Hi AllieO, Thank you for choosing Hoffman Toyota Scion service to address your Sequoia's electrical issue. We are pleased to hear out Toyota service team solved the mystery! Thank you for sharing your story and see you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 28, 2015

Excellent Service :D I can't even explain how amazing the service is at Hoffman Toyota. I can only say that Mike Fitzgerald is truly an excellent Assistant Service Manage More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Sep 28, 2015 -

Hoffman Toyota responded

Hello Brenda, Thank you for choosing Hoffman Toyota Scion service! We are thrilled to read your positive comments on working with Mike Fitzgerald. Your satisfaction is important to our team and we are so pleased to read that Mr. Fitzgerald made you feel special. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 24, 2015

Bought a Rav4 This was by far the best experience we've ever had buying a new car. Dealing with our salesman Larry, and with Jamal for the financing, was completely More

by cjy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, Larry Valenta
Sep 28, 2015 -

Hoffman Toyota responded

Hi cjy, Thank you for choosing Hoffman Toyota for your recent purchase. We appreciate your feedback on Larry and Jamal. Our team is dedicated to providing an exceptional experience from start to finish. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 21, 2015

Routine servicing, and recall fixes. Hoffman Toyota in Simsbury is very reliable, as is service Manager Linda Schultz. I go there regularly. They are very easy to make appointments with More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz, Mike Fitzgerald, Kathleen Skiba
Sep 28, 2015 -

Hoffman Toyota responded

Hello Paul, Thank you for choosing Hoffman Toyota service and for providing your feedback. We are thrilled to hear that your visits are seamless with Linda. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 01, 2015

Unbelieveable Service I can't even explain how amazing the service they provide is. I couldn't make it down to the dealership the day I needed to get the car. Jamal and Lar More

by Two0neTwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, Larry Valenta
Sep 28, 2015 -

Hoffman Toyota responded

Hi Two0neTwo, Thank you for choosing Hoffman Toyota Scion for your recent purchase! We are so pleased to hear that Jamal and Larry provided you with amazing service. Our Honda team is committed to ensuring an exceptional experience even if it means driving to your work to make the process seamless for you. We trust you are loving your new Toyota and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 30, 2015

Superb customer service I have owned 3 cars and leased 1 car so far in my life-all different makes and different dealerships and service experiences. I have currently owned More

by Rav4fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Sep 28, 2015 -

Hoffman Toyota responded

Hi Rav4fan, Thank you for choosing Hoffman Toyota Scion service. We appreciate that you trust our service team to ensure your 13 year old Rav 4 is running safely and efficiently. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 27, 2015

Top Notch Care I feel Hoffman is on top of my vehicle's maintenance and gives me reassurances that my van will operate well especially when we go on long distance tr More

by r.mccue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Sep 28, 2015 -

Hoffman Toyota responded

Hello r.mccue, Thank your for choosing Hoffman Toyota to maintain your vehicle and keep it running most efficiently. We are pleased to know Linda and Mike were fantastic. Your satisfaction is important to our team and we are committed to ensuring you have an excellent experience with us at every visit. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 26, 2015

Outstanding service at Hoffman Toyota, from Michael Fuhr. My most recent service appointment with Hoffman Toyota was on 7-23-15 and the purpose of this appointment was to correct all of the "caution areas" id More

by M.J.Lynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Sep 28, 2015 -

Hoffman Toyota responded

Hi M.J.Lynch, Thank you for choosing Hoffman Toyota service. We appreciate your feedback on working with our advisor Michael and are thrilled he was able to address your vehicles caution areas and get back on the road efficiently. See you at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 25, 2015

Recent service experience Service Manager Mr. Mike Fuhr presents both pro and con service options and the cost implications without any indirect pressure and that is why I trus More

by KOLLURI49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Sep 28, 2015 -

Hoffman Toyota responded

Hi KOLLURI49, Thank you for choosing Hoffman Toyota Scion service. Your satisfaction is important to our service team and we value you as our customer. We look forward to seeing you at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 24, 2015

Awesome Service Mike Fitzgerald is a stand-out. Always front and center and awesome customer service skills. He makes sure that all details are covered; goes above a More

by Avon Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Sep 28, 2015 -

Hoffman Toyota responded

Hello Avon Lady, Thank you for choosing Hoffman Toyota service. Mike is always happy to ensure you have an exceptional experience from start to finish. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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