
Hoffman Toyota
West Simsbury, CT
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Electrical Mystery Solved!! Mike DeAngelis, the Service Manager, was incredibly helpful and flexible when we had our Sequoia in for an electrical issue. The source of the proble Mike DeAngelis, the Service Manager, was incredibly helpful and flexible when we had our Sequoia in for an electrical issue. The source of the problem was difficult to pinpoint, but Mike and his staff solved the mystery! I can't say enough about Mike and the service staff. Mike kept me informed and up-to-date on the status of my service issue. I'll come back!!. More
Excellent Service :D I can't even explain how amazing the service is at Hoffman Toyota. I can only say that Mike Fitzgerald is truly an excellent Assistant Service Manage I can't even explain how amazing the service is at Hoffman Toyota. I can only say that Mike Fitzgerald is truly an excellent Assistant Service Manager. He goes above and beyond to make your appointment the best it can be. Mike always tells you up front what the price will be and calls you if they find more than what they quoted. He makes the customer feel really special!! As a customer you not go wrong if you deal with Mike Fitzgerald in the Service Department. Brenda More
Bought a Rav4 This was by far the best experience we've ever had buying a new car. Dealing with our salesman Larry, and with Jamal for the financing, was completely This was by far the best experience we've ever had buying a new car. Dealing with our salesman Larry, and with Jamal for the financing, was completely stress free and enjoyable. More
Routine servicing, and recall fixes. Hoffman Toyota in Simsbury is very reliable, as is service Manager Linda Schultz. I go there regularly. They are very easy to make appointments with Hoffman Toyota in Simsbury is very reliable, as is service Manager Linda Schultz. I go there regularly. They are very easy to make appointments with. They are good on follow-ups. More
Unbelieveable Service I can't even explain how amazing the service they provide is. I couldn't make it down to the dealership the day I needed to get the car. Jamal and Lar I can't even explain how amazing the service they provide is. I couldn't make it down to the dealership the day I needed to get the car. Jamal and Larry figured a way where Larry would drive to my work(15 minutes away) AND my co-signers work(45 minutes away) and Larry even offered to stay after they closed to make sure I got the car that day. I was blown away with how quickly they went above and beyond on the service they provide. Jamal is by far the BEST finance dealer I have ever worked with he goes the extra mile to get you the lowest and best deals he can manage. I would and will be suggesting this dealership to anyone and everyone! Thanks again Larry and Jamal at Hoffman Toyota! More
Superb customer service I have owned 3 cars and leased 1 car so far in my life-all different makes and different dealerships and service experiences. I have currently owned I have owned 3 cars and leased 1 car so far in my life-all different makes and different dealerships and service experiences. I have currently owned my 13 year old Rav 4 Toyota and continue to rely on the vehicle because I trust the service at Hoffman Toyota/Simsbury. I bring my Rav 4 for periodic oil changes. My go to favorite Service Expert is Mike Fitzgerald who treats me with respect and speaks to me in car terms that I can understand. I feel that the decisions I make about my Rav maintenance are well informed and that I am in good trustworthy hands with Mike and the service team More
Top Notch Care I feel Hoffman is on top of my vehicle's maintenance and gives me reassurances that my van will operate well especially when we go on long distance tr I feel Hoffman is on top of my vehicle's maintenance and gives me reassurances that my van will operate well especially when we go on long distance trips. I have had the pleasure of working with Linda and Mike who are both fantastic. More
Outstanding service at Hoffman Toyota, from Michael Fuhr. My most recent service appointment with Hoffman Toyota was on 7-23-15 and the purpose of this appointment was to correct all of the "caution areas" id My most recent service appointment with Hoffman Toyota was on 7-23-15 and the purpose of this appointment was to correct all of the "caution areas" identified a month earlier, when I went in for an oil change and check of all systems possibly needing repair or adjustment. On my visit of 7-23-15, I was immediately met by the service advisor, Michael Fuhr. After showing him the paperwork showing the areas noted Caution on the earlier visit, he immediately explained to me what would be done to correct these, as well as to evaluate any other areas of my vehicle, to be sure there were no other caution factors present. I could not have been more pleased with the excellent, professional, informative, and efficient response and completion of work, I received from Michael. I will certainly return to Hoffman Toyota, and continue to recommend this dealership to my friends in the future. More
Recent service experience Service Manager Mr. Mike Fuhr presents both pro and con service options and the cost implications without any indirect pressure and that is why I trus Service Manager Mr. Mike Fuhr presents both pro and con service options and the cost implications without any indirect pressure and that is why I trust that approach. I am really happy with the quality of service they have provided including input from their highly trained service technician, Nelson whenever needed. More
Awesome Service Mike Fitzgerald is a stand-out. Always front and center and awesome customer service skills. He makes sure that all details are covered; goes above a Mike Fitzgerald is a stand-out. Always front and center and awesome customer service skills. He makes sure that all details are covered; goes above and beyond. He keeps me coming back!! More