Hoffman Toyota

Unbelieveable Service I can't even explain how amazing the service they provide is. I couldn't make it down to the dealership the day I needed to get the car. Jamal and Lar I can't even explain how amazing the service they provide is. I couldn't make it down to the dealership the day I needed to get the car. Jamal and Larry figured a way where Larry would drive to my work(15 minutes away) AND my co-signers work(45 minutes away) and Larry even offered to stay after they closed to make sure I got the car that day. I was blown away with how quickly they went above and beyond on the service they provide. Jamal is by far the BEST finance dealer I have ever worked with he goes the extra mile to get you the lowest and best deals he can manage. I would and will be suggesting this dealership to anyone and everyone! Thanks again Larry and Jamal at Hoffman Toyota! More

Superb customer service I have owned 3 cars and leased 1 car so far in my life-all different makes and different dealerships and service experiences. I have currently owned I have owned 3 cars and leased 1 car so far in my life-all different makes and different dealerships and service experiences. I have currently owned my 13 year old Rav 4 Toyota and continue to rely on the vehicle because I trust the service at Hoffman Toyota/Simsbury. I bring my Rav 4 for periodic oil changes. My go to favorite Service Expert is Mike Fitzgerald who treats me with respect and speaks to me in car terms that I can understand. I feel that the decisions I make about my Rav maintenance are well informed and that I am in good trustworthy hands with Mike and the service team More

Top Notch Care I feel Hoffman is on top of my vehicle's maintenance and gives me reassurances that my van will operate well especially when we go on long distance tr I feel Hoffman is on top of my vehicle's maintenance and gives me reassurances that my van will operate well especially when we go on long distance trips. I have had the pleasure of working with Linda and Mike who are both fantastic. More

Outstanding service at Hoffman Toyota, from Michael Fuhr. My most recent service appointment with Hoffman Toyota was on 7-23-15 and the purpose of this appointment was to correct all of the "caution areas" id My most recent service appointment with Hoffman Toyota was on 7-23-15 and the purpose of this appointment was to correct all of the "caution areas" identified a month earlier, when I went in for an oil change and check of all systems possibly needing repair or adjustment. On my visit of 7-23-15, I was immediately met by the service advisor, Michael Fuhr. After showing him the paperwork showing the areas noted Caution on the earlier visit, he immediately explained to me what would be done to correct these, as well as to evaluate any other areas of my vehicle, to be sure there were no other caution factors present. I could not have been more pleased with the excellent, professional, informative, and efficient response and completion of work, I received from Michael. I will certainly return to Hoffman Toyota, and continue to recommend this dealership to my friends in the future. More

Recent service experience Service Manager Mr. Mike Fuhr presents both pro and con service options and the cost implications without any indirect pressure and that is why I trus Service Manager Mr. Mike Fuhr presents both pro and con service options and the cost implications without any indirect pressure and that is why I trust that approach. I am really happy with the quality of service they have provided including input from their highly trained service technician, Nelson whenever needed. More

Awesome Service Mike Fitzgerald is a stand-out. Always front and center and awesome customer service skills. He makes sure that all details are covered; goes above a Mike Fitzgerald is a stand-out. Always front and center and awesome customer service skills. He makes sure that all details are covered; goes above and beyond. He keeps me coming back!! More

Great experience with John Rossley and Mike Viara Both John and Mike were very helpful and knowledgeable. They helped us work through any issues that came up and were very pleasant to work with. We Both John and Mike were very helpful and knowledgeable. They helped us work through any issues that came up and were very pleasant to work with. We would definitely recommend them to anyone going to Hoffman Toyota. More

Faster than promised. Nice extra service. Service completion was faster than promised. Nice. An extra bonus - the inside of windshield was cleaned beautifully. My mobility limitation makes c Service completion was faster than promised. Nice. An extra bonus - the inside of windshield was cleaned beautifully. My mobility limitation makes cleaning the inside of our Prius windshield difficult - but, your service representative took over and did a marvelous job! Thank you. More

Hoffman service Was taken in right away on schedule, and done in less than an hour. Courteous people. Even tried to make a seat adjustment by computer, but it was alr Was taken in right away on schedule, and done in less than an hour. Courteous people. Even tried to make a seat adjustment by computer, but it was already at the max. Each visit to Hoffman has been very satisfactory. More

Never Disappointed I habe going to Hoffman Toyota for a number of years. The service department, especially Mike Fitzgerald treat their customers like Gold. Mike i I habe going to Hoffman Toyota for a number of years. The service department, especially Mike Fitzgerald treat their customers like Gold. Mike in particular, always has a kind greeting for all he comes in contact with, further more he takes the time to explain the services to you and answer your questions. Hoffman TOYOTA is lucky to have folks like Mike representing them! I continue to go to Hoffman because they are truly "Driven by Trust". More