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Hoffman Toyota

West Simsbury, CT

4.1
875 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 875 reviews

November 12, 2015

Great Service I would like to praise Mike Fitzgerald for providing excellent service on our 2006 Sienna. The car has over 150K miles and recently required some une More

by John S
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Nov 13, 2015 -

Hoffman Toyota responded

Hi John, Thank you for choosing Hoffman Toyota Scion and sharing your feedback on working with Mike Fitzgerald. We are pleased to hear he was able to address your vehicles concerns and provide you with an excellent experience. We appreciate you and thank you for sharing your story. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 02, 2015

Best Service I brought my 2006 Toyota Avalon in to Hoffman's for an estimate and met with Mike Fitzgerald. That was it! After speaking with him for just a short t More

by Ellovich,Lois 31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Nov 04, 2015 -

Hoffman Toyota responded

Hello Lois, Thank you for trusting Hoffman Toyota service. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 22, 2015

Maybe next time They worked hard to try and converge on a deal.. Will give them a try again next time as they always provided great service for our Sienna. Over More

by DougJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sosa
Oct 28, 2015 -

Hoffman Toyota responded

Hello woolysb7, Thank you for sharing your feedback on your experience with us at Hoffman Toyota Scion service. We strive to ensure an exceptional experience at every visit and are glad to hear you have always have great service with us. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 06, 2015

Excellence in Execution… I would like to thank the sales and finance staff at Hoffman Toyota for an exceptionally well executed sale last month. Living in CT and working in NY More

by Metro_North
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Oulundsen, Jamal Alkatib
Oct 08, 2015 -

Hoffman Toyota responded

Hi Metro_North, Thank you for choosing Hoffman Toyota! We appreciate your feedback on working with John and Jamal. They are a great team that strives to ensure you have an exceptional experience with us. We value your time and know how hard it can be to find time for our selves while managing work and personal items and we are pleased to hear your visit was efficient. We trust you are enjoying your new vehicle and look forward to seeing you again! Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 10, 2015

Awsome!! Working with this dealership and Jeannette Garcia and Jose Espinosa was absolutely awesome. They were able to help us get into the truck my husband w More

by mangualde
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jeannette Garcia
Sep 28, 2015 -

Hoffman Toyota responded

Hello mangualde, Thank you for choosing Hoffman Toyota Scion for your vehicle's purchase. We are thrilled to hear that Jeannette and Jose were able to get you and your husband into the truck you wanted. We trust you are enjoying your new truck and look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 04, 2015

10 out of 10! My husband and I have purchased our last six cars for our family from Hoffman Toyota and would never consider going anywhere else! We've been particul More

by Liz M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Sep 28, 2015 -

Hoffman Toyota responded

Hi Liz M. Thank you for continuing to choose Hoffman Toyota for your family's vehicle purchases. We value what our customers have to say and appreciate that you choose us for such a major purchase. Our team is dedicated to providing an exceptional experience and we are pleased Mike is your go to guy in our service department. See you at your next service visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 01, 2015

Electrical Mystery Solved!! Mike DeAngelis, the Service Manager, was incredibly helpful and flexible when we had our Sequoia in for an electrical issue. The source of the proble More

by AllieO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Sep 28, 2015 -

Hoffman Toyota responded

Hi AllieO, Thank you for choosing Hoffman Toyota Scion service to address your Sequoia's electrical issue. We are pleased to hear out Toyota service team solved the mystery! Thank you for sharing your story and see you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 28, 2015

Excellent Service :D I can't even explain how amazing the service is at Hoffman Toyota. I can only say that Mike Fitzgerald is truly an excellent Assistant Service Manage More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Sep 28, 2015 -

Hoffman Toyota responded

Hello Brenda, Thank you for choosing Hoffman Toyota Scion service! We are thrilled to read your positive comments on working with Mike Fitzgerald. Your satisfaction is important to our team and we are so pleased to read that Mr. Fitzgerald made you feel special. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 24, 2015

Bought a Rav4 This was by far the best experience we've ever had buying a new car. Dealing with our salesman Larry, and with Jamal for the financing, was completely More

by cjy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, Larry Valenta
Sep 28, 2015 -

Hoffman Toyota responded

Hi cjy, Thank you for choosing Hoffman Toyota for your recent purchase. We appreciate your feedback on Larry and Jamal. Our team is dedicated to providing an exceptional experience from start to finish. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 21, 2015

Routine servicing, and recall fixes. Hoffman Toyota in Simsbury is very reliable, as is service Manager Linda Schultz. I go there regularly. They are very easy to make appointments with More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz, Mike Fitzgerald, Kathleen Skiba
Sep 28, 2015 -

Hoffman Toyota responded

Hello Paul, Thank you for choosing Hoffman Toyota service and for providing your feedback. We are thrilled to hear that your visits are seamless with Linda. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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