Hoffman Toyota
West Simsbury, CT
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So happy to have all the new technology. My husband and I have been going to this dealership for many years. We bought our last two cars from Jose Rivera and are very happy with the results. My husband and I have been going to this dealership for many years. We bought our last two cars from Jose Rivera and are very happy with the results. I love my new Camry. More
Excellent Toyota buying experience Stopped in to replace my 2006 swagger wagon with a limited version of the 2015 swagger wagon. Got a fair deal on the perfect van that I will be drivi Stopped in to replace my 2006 swagger wagon with a limited version of the 2015 swagger wagon. Got a fair deal on the perfect van that I will be driving another 10 years. Matt our salesman was very helpful and communicated everything very well. Would certainly recommend Hoffman to a friend. More
Leasing For the First Time Leasing a new Camry Hybrid was a pleasant experience, mostly because Jesus Roche was knowledgeable, not at all pushy, and stuck with me through the pr Leasing a new Camry Hybrid was a pleasant experience, mostly because Jesus Roche was knowledgeable, not at all pushy, and stuck with me through the process. Thanks so much Jesus, for getting the Schopperts into the right car. More
Excellent experience Knowledgeable feedback, courteous and punctual service. Very happy with service. I will be coming back to Toyota Service again when my car needs ser Knowledgeable feedback, courteous and punctual service. Very happy with service. I will be coming back to Toyota Service again when my car needs service. Thanks. More
Bought 2015 Prius II This is my second experience purchasing a Prius with the same salesman, Jose Rivera. He served my husband and myself very well with answering many qu This is my second experience purchasing a Prius with the same salesman, Jose Rivera. He served my husband and myself very well with answering many questions that we had in response to 2015 vs. 2016. He also took the time to take us out looking for different colors in the lot and when we finally decided, he went out and cleaned the snow off the car we chose and brought it to the salesroom so that I could try driving it. He is a most personable salesman who tries to do as much as he has control of in the pricing and purchasing of a car. I would definitely recommend him to others. More
Tríed my best to buy a car from them, they just didn't care I tried my best to buy a car from them, in inventory, but I guess they are looking for customers to beg... I found the car I was looking for online I tried my best to buy a car from them, in inventory, but I guess they are looking for customers to beg... I found the car I was looking for online, sent my inquiry and got an Internet quote. The next day, I spoke with a person there and told them I'd stop by later. She then wrote me that her manager said he was selling the vehicle at MSRP, in other words, the Internet quote was just to get me to come in. After I said I wasn't interested anymore, due to the price change, I got a vague email from the manager to com in and talk. Since then, I've emailed the manager twice, with no reply. Today, I went to the dealer, but the manager was no where to be found. So... I don't think these are serious people. More
Sincere Salesmanship Julio Sosa's sincere and charismatic salesmanship won over my entire family. His gentle, genuine guidance made for a lovely car buying experience. The Julio Sosa's sincere and charismatic salesmanship won over my entire family. His gentle, genuine guidance made for a lovely car buying experience. The 2016 4Runner sells itself, although Julio Sosa's sweet and natural sense of humor coupled with his caring and patient manner closed the deal. We will drive the commute to Hoffman Toyota for routine service, just to check in with Julio! Having just replaced our 2002 4Runner, the running joke is that we will test drive our next truck in 2030 with Julio. More
Larry Valenta is the best car dealer! Great experience purchasing a used Toyota Corolla. It was quick and easy! He went above and beyond to make sure I was complet is the best car dealer! Great experience purchasing a used Toyota Corolla. It was quick and easy! He went above and beyond to make sure I was completely satisfied. Very friendly and excellent customer service! More
Excellent Service From reception through to closing the transaction, the service was prompt and friendly. My service advisor, Rich, explained the additional services n From reception through to closing the transaction, the service was prompt and friendly. My service advisor, Rich, explained the additional services needed and what they would accomplish in a clearly understandable manner. I felt my business was appreciated. Thanks. More
Our poorly running 2001 Toyota Camry needed help. My daughters 2001 Toyota Camry was running poorly after another garage did a head gasket replacement. Also, we had bought the car used and the Check My daughters 2001 Toyota Camry was running poorly after another garage did a head gasket replacement. Also, we had bought the car used and the Check Engine light had always been on and could not be reset, speaking to bigger problems. To get it fixed right we decided to try the local Toyota dealership. Mike Fitzgerald greeted us outside the Service garage doors and walked us through the entire check-in process. He made our options clear as to cost of the initial inspection of the car. Mike stayed in constant touch with us for the week it took to get the car repaired to 100% operational excellence. As each new issue arose, Mike provided options, realistic estimates, and valid timelines. When we needed a courtesy vehicle after the first few days went by, Hoffman Toyota did not blink an eye when offering us a fully loaded Corolla that we used for four days. In the end, the car is running like new and is reliable again. Thank you Mike and the ace mechanical staff for providing excellent customer service and craftsmanship. More