Hoffman Toyota
West Simsbury, CT
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excellent service, recommendations, advice and friendly! Hoffman's service reps. are always friendly, remember me, seem to appreciate my business, and often help to assist me within my financial situation. Hoffman's service reps. are always friendly, remember me, seem to appreciate my business, and often help to assist me within my financial situation. Highly recommended. More
Confused It seems that Linda Shultz is a bit confused and un-organized, she didn't remember I was waiting there when I asked if they were working on my car, af It seems that Linda Shultz is a bit confused and un-organized, she didn't remember I was waiting there when I asked if they were working on my car, after everyone else had left that were there after me she said, oh I didn't know you were waiting. Then she checked and said that the car was actually being worked on. I told her that I would would wait in the waiting room, 5 minutes later she called my cell to tell my car was ready and I could come and get it, I again told her I just spoke to her and I was in the waiting room. She then tried to sell me extra service, as I watched my car being driven out, obviously already complete. Going forward I will only deal with Mike Fitzgerald, he has always given me excellent service. More
Great service, terrific accomodations. Mike Fitzgerald and his team did a great job of diagnosing the issues with my car. Most especially found an easy fix for the bluetooth malfunction. Mike Fitzgerald and his team did a great job of diagnosing the issues with my car. Most especially found an easy fix for the bluetooth malfunction. Thanks so much for setting me up with a loaner when it was discovered that I needed brakes...big surprise! More
Great Job Matt was a professional through and through, he was courteous and professional but gave me all of the necessary information without needing to ask. Matt was a professional through and through, he was courteous and professional but gave me all of the necessary information without needing to ask. During this car buying process Matt was by far the best salesman I dealt with. I will recommend him and Hoffman to friends and family. In addition, Jamal the finance manager was great. He did not push anything on us but did offer and go over all of the additional products with us. Thank you More
Great experience, eveyone was very helpful I went in because I had problems with a truck I just bought at another dealsership and Matt +Jose + Finicial man was very very helpful and helped me a I went in because I had problems with a truck I just bought at another dealsership and Matt +Jose + Finicial man was very very helpful and helped me and fought to get me into a new truck that i really wanted to have. i was very apprechative of everything they did for me. More
The buying experience was pleasant with no pressure. My wife and I worked with George Corsa during our purchase. George was knowledgeable, personable and generally easy to work with. The overall experien My wife and I worked with George Corsa during our purchase. George was knowledgeable, personable and generally easy to work with. The overall experience was very good, I would purchase another vehicle from Hoffman's when we are ready. More
Kudos to Rich and All for Prompt Courteous Service Rich has been wonderful in helping me this week with work on my Camry and on my Tacoma. He quickly understood my concerns, made practical helpful sug Rich has been wonderful in helping me this week with work on my Camry and on my Tacoma. He quickly understood my concerns, made practical helpful suggestions and arranged for the work to be done promptly. He also significantly eased the logistics of dropping off the vehicles. Many thanks- More
"My First Avalon" I trade cars about every 3 years and started looking at possibly getting a Toyota. My previous two cars were hybrids and I loved the great gas mileag I trade cars about every 3 years and started looking at possibly getting a Toyota. My previous two cars were hybrids and I loved the great gas mileage but missed the power and feel of a V-6. When visiting Hoffman, I wanted to experience the drive of a V-6 vs. I 4 Hybrid, and without hesitation, the sales people provided access to both for my driving experience. The last car I drove was a Hybrid Avalon, which to my expectations was very quite, drove easily and was as peppy as a V-6. Hoffman gave me a great deal on a trade. More
Just the best service! I always come in for my 5000 mile check up and usually it's not a big deal. This time I needed new brakes which was going to take 3 hours. Rather th I always come in for my 5000 mile check up and usually it's not a big deal. This time I needed new brakes which was going to take 3 hours. Rather than wait, they had an extra loaner car and I was on my way. The car was ready as promised, 3 hours later. Linda Schultz was, as usual, wonderful to deal with; pleasant, efficient and knowledgable! More
Recall Made the appointment with service desk. Rich Gadomski, the service advisor that i had used in the past, recognized me and greeted me by name. The le Made the appointment with service desk. Rich Gadomski, the service advisor that i had used in the past, recognized me and greeted me by name. The length of time it took to do the recall item was very accurate. The car was washed before it was returned to me. More