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Hoffman Toyota

West Simsbury, CT

4.1
875 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 875 reviews

January 12, 2016

excellent service, recommendations, advice and friendly! Hoffman's service reps. are always friendly, remember me, seem to appreciate my business, and often help to assist me within my financial situation. More

by RJACKSONSTANLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald, Michael Fuhr
Jan 28, 2016 -

Hoffman Toyota responded

Hi RJACKSONSTANLEY, Thank you for trusting Hoffman Toyota Scion service! Your satisfaction is our top priority and we are pleased to read that you have receive excellent service. We appreciate you sharing your story and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 11, 2016

Confused It seems that Linda Shultz is a bit confused and un-organized, she didn't remember I was waiting there when I asked if they were working on my car, af More

by HOCKEYMUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
January 08, 2016

Great service, terrific accomodations. Mike Fitzgerald and his team did a great job of diagnosing the issues with my car. Most especially found an easy fix for the bluetooth malfunction. More

by MATTGRACIE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Jan 20, 2016 -

Hoffman Toyota responded

Hi MATTGRACIE, Thank you for choosing Hoffman Toyota service! We are thrilled to read Mike and his service team were able to easily fix your Bluetooth concern and discover that your needed brakes.. Your satisfaction is important to our team and we thank you for sharing your story. We look forward to serving you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 08, 2016

Great Job Matt was a professional through and through, he was courteous and professional but gave me all of the necessary information without needing to ask. More

by GREGORI.TONON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib, Matt West
Jan 20, 2016 -

Hoffman Toyota responded

Hello GREGORI.TONON, Thank you for choosing Hoffman Toyota! I have shared your comments with Jamal, Jose and Matt. They are a great team, ensuring your experience is exceptional and you are ready to hit the road in your new car. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 08, 2016

Great experience, eveyone was very helpful I went in because I had problems with a truck I just bought at another dealsership and Matt +Jose + Finicial man was very very helpful and helped me a More

by BWYREBEK53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib, Matt West
Jan 20, 2016 -

Hoffman Toyota responded

Hi BWYREBEK53, Thank you for choosing Hoffman Toyota for your recent purchase! We are pleased to read that Matt, Jamal and Jose helped you get into a new Truck. They are a great team that is committed to providing an exceptional experience. We trust you are loving your new Toyota and look forward to servicing it for you in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 07, 2016

The buying experience was pleasant with no pressure. My wife and I worked with George Corsa during our purchase. George was knowledgeable, personable and generally easy to work with. The overall experien More

by BALLOUCR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Corsa
Jan 11, 2016 -

Hoffman Toyota responded

Hello BALLOUCR, Thank you for choosing Hoffman Toyota Scion and sharing your feedback on your recent purchase. Your satisfaction is important to our team and we are pleased George provided a pleasant experience for you and your wife. We trust you are loving your new vehicle and look forward to seeing you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 07, 2016

Kudos to Rich and All for Prompt Courteous Service Rich has been wonderful in helping me this week with work on my Camry and on my Tacoma. He quickly understood my concerns, made practical helpful sug More

by David From Simsbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gadomski
Jan 11, 2016 -

Hoffman Toyota responded

Hi David, Thank you for choosing Hoffman Toyota Scion service to address your concerns on your Camry and Tacoma. Rich is always happy to ensure your vehicle is running safely and efficiently. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2016

"My First Avalon" I trade cars about every 3 years and started looking at possibly getting a Toyota. My previous two cars were hybrids and I loved the great gas mileag More

by LTHSE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa, Jamal Alkatib
Jan 07, 2016 -

Hoffman Toyota responded

Hi LTHSE1, Thank you for choosing Hoffman Toyota Scion. We value what our customers have to say and truly appreciate you sharing your story. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2016

Just the best service! I always come in for my 5000 mile check up and usually it's not a big deal. This time I needed new brakes which was going to take 3 hours. Rather th More

by teamdording
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Jan 07, 2016 -

Hoffman Toyota responded

Hi teamdording, Thank you for trusting Hoffman Toyota for new brakes. Linda is dedicated to ensuring your vehicle is running safely and efficiently. We are pleased to read that your vehicle was completed in a timely manner and a loaner car was available for your use. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2016

Recall Made the appointment with service desk. Rich Gadomski, the service advisor that i had used in the past, recognized me and greeted me by name. The le More

by JSTRIMAITIS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gadomski
Jan 07, 2016 -

Hoffman Toyota responded

Hello JSTRIMAITIS3, Thank you for trusting Hoffman Toyota Scion service! We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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