Hoffman Toyota
West Simsbury, CT
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Great and prompt service as usual! Service advisor Linda Schultz greeted me on arrival at your dealership with a smile. The intake process was quick and complete - I found that comforti Service advisor Linda Schultz greeted me on arrival at your dealership with a smile. The intake process was quick and complete - I found that comforting. Linda called me when the service was completed and the cost was quite reasonable. I would say great service at a great price. Thank you I have been a Hoffman customer since 2004 and have bought 4 Highlanders - all of which are still on the road with my children and their families. More
Oil change, tire rotation Found out I needed new brake pads and they were installed in a reasonable time. All was explained well. Time frame was met. Asked for coupon to be app Found out I needed new brake pads and they were installed in a reasonable time. All was explained well. Time frame was met. Asked for coupon to be applied and it was. More
Fantastic purchasing experience After an accident that totalled one of our cars, my husband and I needed a realiable, safe used car for our daughters-and quickly! Everyone at Hoffma After an accident that totalled one of our cars, my husband and I needed a realiable, safe used car for our daughters-and quickly! Everyone at Hoffman went the extra mile, even staying after hours so we could pick up the car before I left on a business trip the following day. More
Amazing Service Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want, along with a price to match your budget Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want, along with a price to match your budget. Highly recommend to anyone looking to buy their next vehicle. More
Excellent service! I was very happy with the service you provided yesterday on my Toyota Highlander. Mike was exceptional! However, I was not pleased when I went up I was very happy with the service you provided yesterday on my Toyota Highlander. Mike was exceptional! However, I was not pleased when I went up to your Body Shop. When I arrived there must have been at least 6 people outside smoking. When I got out my car all I could smell was cigarette smoke. I work in cancer diagnostics and the one thing that I can't stand is people smoking! Smokers don't care about their health and I think that may be true about their jobs as well. I will take my business elsewhere. More
Excellent care Ednei is amazing Jamal went beyond to convince and help me decide hog to lease Your team is very dedicated you should give them a bonus. An old frie Ednei is amazing Jamal went beyond to convince and help me decide hog to lease Your team is very dedicated you should give them a bonus. An old friend and customer Dr Marco Morel since 1975 More
Best dealer experience ever !!!! I have never been treated so good at any other dealer I have been to. From the time you drive in to the time you cash out your greeted by friendly st I have never been treated so good at any other dealer I have been to. From the time you drive in to the time you cash out your greeted by friendly staff and service advisors and helpful technicians. They definitely earned my business I am now a Hoffman customer for life. More
Excellent. I recently traded in my truck for an F350 they had on their lot with 32k miles. I had no intention of buying that day but they gave me an offer on my I recently traded in my truck for an F350 they had on their lot with 32k miles. I had no intention of buying that day but they gave me an offer on my old truck for $1000 over what I had agreed to sell it for on the private market . I drove it home that night. Generally when salespeople make their sale they'll completely disregard the customer and move onto the next one. Julio Sosa, the salesperson I was working with, was more than friendly and willing to address and resolve both the issue of a faulty parking sensor and a damaged key fob on my new truck a couple days after I bought it. The entire ordeal (which I generally despise) was very pleasant and pain free. I highly recommend them. More
Top Notch The staff at Hoffman are very professional and take care of all my service needs. I am able to get appointments that fit into my schedule and they pro The staff at Hoffman are very professional and take care of all my service needs. I am able to get appointments that fit into my schedule and they process my vehicle in a timely manner. Mike makes sure I understand any unscheduled maintenance that my need to be done and then I can decide if I want it done at that time baring any safety issues. I just always have a good and fair experience at Hoffman. More
Lease a Toyota I have leased my cars through Hoffman Toyota since living here in Simsbury . I appreciate the professionalism, attention to detail and service given t I have leased my cars through Hoffman Toyota since living here in Simsbury . I appreciate the professionalism, attention to detail and service given to me. Jose Riviera is committed, flexible and available to meet the needs of his customers. Thank you Hoffman for all you do. More