
Hoffman Toyota
West Simsbury, CT
Filter Reviews by Keyword
By Type
Showing 879 reviews
10000 mile service in and out with a wash, prompt and on time. I was not expecting a wash but was asked. Total time for service and wash an hour and 15 minutes in and out with a wash, prompt and on time. I was not expecting a wash but was asked. Total time for service and wash an hour and 15 minutes More
Clean, professional dealership Just bought my third car from Hoffman Toyota. As before, our salesperson (Matt West) was very helpful, courteous, and non-pushy. The dealership empl Just bought my third car from Hoffman Toyota. As before, our salesperson (Matt West) was very helpful, courteous, and non-pushy. The dealership employees are always helpful, respectful, and work as a team. I always feel comfortable walking in and talking to whoever is available, Everyone seems eager and willing to help me. The finance officer (Mike Viara) was knowledgeable, well-prepared, and very clearly explained the financial details of my deal. All around good experience. More
Scheduled Service for my son's RAV4 I took my son's car to Hoffman for the first time. It was the first service since we had purchased it used in October 2014. Mike Fitzgerald was very I took my son's car to Hoffman for the first time. It was the first service since we had purchased it used in October 2014. Mike Fitzgerald was very friendly, fast, efficient and clear in describing the service that would be performed, and had suggestions for deferring tasks that really weren't needed at this time but could be handled at a later visit. The car was ready as projected, and had been nicely washed besides. Overall, I was very pleased with the service and will certainly take the car there for any future service needs. More
Great place to get ur vehicle service I m very happy to get my 2012 hybrid Camry service at Hoffman,very nice people to work with. Keith Lundy always take good care of me I m very happy to get my 2012 hybrid Camry service at Hoffman,very nice people to work with. Keith Lundy always take good care of me More
Great and prompt service as usual! Service advisor Linda Schultz greeted me on arrival at your dealership with a smile. The intake process was quick and complete - I found that comforti Service advisor Linda Schultz greeted me on arrival at your dealership with a smile. The intake process was quick and complete - I found that comforting. Linda called me when the service was completed and the cost was quite reasonable. I would say great service at a great price. Thank you I have been a Hoffman customer since 2004 and have bought 4 Highlanders - all of which are still on the road with my children and their families. More
Oil change, tire rotation Found out I needed new brake pads and they were installed in a reasonable time. All was explained well. Time frame was met. Asked for coupon to be app Found out I needed new brake pads and they were installed in a reasonable time. All was explained well. Time frame was met. Asked for coupon to be applied and it was. More
Fantastic purchasing experience After an accident that totalled one of our cars, my husband and I needed a realiable, safe used car for our daughters-and quickly! Everyone at Hoffma After an accident that totalled one of our cars, my husband and I needed a realiable, safe used car for our daughters-and quickly! Everyone at Hoffman went the extra mile, even staying after hours so we could pick up the car before I left on a business trip the following day. More
Excellent service! I was very happy with the service you provided yesterday on my Toyota Highlander. Mike was exceptional! However, I was not pleased when I went up I was very happy with the service you provided yesterday on my Toyota Highlander. Mike was exceptional! However, I was not pleased when I went up to your Body Shop. When I arrived there must have been at least 6 people outside smoking. When I got out my car all I could smell was cigarette smoke. I work in cancer diagnostics and the one thing that I can't stand is people smoking! Smokers don't care about their health and I think that may be true about their jobs as well. I will take my business elsewhere. More
Amazing Service Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want, along with a price to match your budget Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want, along with a price to match your budget. Highly recommend to anyone looking to buy their next vehicle. More
Excellent care Ednei is amazing Jamal went beyond to convince and help me decide hog to lease Your team is very dedicated you should give them a bonus. An old frie Ednei is amazing Jamal went beyond to convince and help me decide hog to lease Your team is very dedicated you should give them a bonus. An old friend and customer Dr Marco Morel since 1975 More