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Hoffman Toyota

West Simsbury, CT

4.0
879 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 879 reviews

February 12, 2016

Replaced a few filters Awesome service staff and the ability to learn more about my toyota service plan. always looking for value and i am considering buying a service plan More

by TOBEINFORMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Feb 22, 2016 -

Hoffman Toyota responded

Hi TOBEINFORMED, Thank you for sharing your feedback on your most recent experience. Your satisfaction is extremely important to our team. Let us know if you have any additional questions about the service plans Toyota offers. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 11, 2016

Superior service I have been a Hoffman Toyota customer for over six years. Their professional sales and service staff completes the satisfaction I have had with three More

by EMALONEY
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Feb 22, 2016 -

Hoffman Toyota responded

Hello EMALONEY, Thank you for continuing to choose Hoffman Toyota! We value what our customers have to say and truly appreciate your loyalty for over six years. We are committed to providing the highest level of customer service and thank you for sharing your story. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2016

Top-notch service Hoffman Toyota is by far the best in sales and service. My experience with this company has been nothing but superb. I was recently in for some custom More

by SJOSLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rizzo, Mike Fitzgerald
Feb 22, 2016 -

Hoffman Toyota responded

Hi SJOSLYN, Thank you for choosing Hoffman Toyota and sharing your feedback. We are glad to read that your expectations were exceeded with Mike and Brian. Our service team is committed to providing excellent customer service and ensuring your complete satisfaction. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2016

Monday Feb 8 2016 Service was quick and the service agent was efficient and friendly as were the staff in the bay area (don't now their names now). More

by rkitano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald, Richard Gadomski
Feb 22, 2016 -

Hoffman Toyota responded

Hi rkitano, We are pleased to read about your 5-star experience with our service department. They are always happy to ensure your vehicle is running efficiently and you are back on the road quickly. We look forward to your next service visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2016

Great service and customer satisfaction I brought my Lexus GS350 To Hoffman Toyota service because they were closer than their Lexus service dept. I figured Lexus is made by Toyota and they More

by ROBERT7193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Feb 22, 2016 -

Hoffman Toyota responded

Hi ROBERT7193, Thank you for trusting Hoffman Toyota to service your Lexus GS350. Our Toyota team is here for you to ensure your vehicle is running safely and efficiently. Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2016

Hands down my favorite Toyota dealership . From my first phone call to Hoffman inquiring about a 2016 Tacoma I had seen online, to my eventual purchase of a different Tacoma, every one I dealt More

by BILLBAXTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Roche, James Fappiano
Feb 22, 2016 -

Hoffman Toyota responded

Hello BILLBAXTER, We are thrilled to read that Hoffman Toyota is your favorite dealership! We appreciate your feedback on Jim and Jesus. They are a great team that makes your satisfaction their priority. We trust you are enjoying your new Tacoma and look forward to servicing it for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 05, 2016

4WD problem resolved Had problems getting the vehicle into 4WD. Service department could not replicate the issue, but spent lots of time testing the car and made sure we More

by MWELSH54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Feb 22, 2016 -

Hoffman Toyota responded

Hello MWELSH54, Thank you for trusting Hoffman Toyota service to address your 4WD concerns. Mike is always happy to ensure your vehicle is running safely and efficiently at every visit. We appreciate you and look forward to your next service visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 05, 2016

Another great experience at Hoffman Toyota Over the years our family has purchased 5 cars from Hoffman Toyota and it is always a great experience. It was a pleasure working with Jose Rivera who More

by FRANR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa, Mike Viara
Feb 22, 2016 -

Hoffman Toyota responded

Hi Fran, Thank you so much for continuing to choose Hoffman Toyota. Our sales consultant Jose Rivera is always happy to share his knowledge and passion for Toyota to ensure your experience is seamless. We trust you are loving your new Toyota and look forward to servicing it for your for the years to come. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 05, 2016

first service for free I bought a used RAV 4. Not only did the car come in great condition, but the first service (oil change, tire rotation and inspection) was free. That More

by JFSOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Skiba, Michael DeAngelis
Feb 22, 2016 -

Hoffman Toyota responded

Hello JFSOL, We are thrilled to read that you had a 5-star experience during your first service visit with us. We trust you are loving your Rav4 and look forward to serving you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 03, 2016

My experience at Hoffman Toyota Thank you to everyone at Hoffman Toyota for helping me with my recent purchase. This is my third vehicle purchase with you and the experience keeps g More

by tgeorge717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oulundsen, Tyrrell Dabrowski
Feb 22, 2016 -

Hoffman Toyota responded

Hi tgeorge717, Thank you for choosing Hoffman Toyota to purchase your beautiful new Rav4! Tyrrell and Johnny are committed to ensuring you drive home in the exact vehicle you want. We value what our customers have to say and appreciate that you continue to choose us when making such a major purchase. We look forward to seeing you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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