Hoffman Toyota
West Simsbury, CT
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Great service and customer satisfaction I brought my Lexus GS350 To Hoffman Toyota service because they were closer than their Lexus service dept. I figured Lexus is made by Toyota and they I brought my Lexus GS350 To Hoffman Toyota service because they were closer than their Lexus service dept. I figured Lexus is made by Toyota and they should have no problems working on my car and I wasn't disappointed. Mike Fitzgerald took care of everything and kept me well informed. I will definitely bring my car back to Hoffman Toyota. More
first service for free I bought a used RAV 4. Not only did the car come in great condition, but the first service (oil change, tire rotation and inspection) was free. That I bought a used RAV 4. Not only did the car come in great condition, but the first service (oil change, tire rotation and inspection) was free. That is the way to attract customers. More
4WD problem resolved Had problems getting the vehicle into 4WD. Service department could not replicate the issue, but spent lots of time testing the car and made sure we Had problems getting the vehicle into 4WD. Service department could not replicate the issue, but spent lots of time testing the car and made sure we knew how to get it into 4WD. There was no charge. Very impressed! More
Hands down my favorite Toyota dealership . From my first phone call to Hoffman inquiring about a 2016 Tacoma I had seen online, to my eventual purchase of a different Tacoma, every one I dealt From my first phone call to Hoffman inquiring about a 2016 Tacoma I had seen online, to my eventual purchase of a different Tacoma, every one I dealt with was friendly, and quick to help in any way possible. I had been to a couple of other Connecticut Toyota dealerships already looking for a Silver Sky Sport Tacoma, and Jim, the sales manager had let me know that a Barcelona Red Tacoma was going to be delivered to Hoffman. I took the drive just to see the options on the truck, never thinking I would like the red one. I was greeted with a smile by Jesus Roche as soon as I walked in. I couldn't have picked a nicer man to end up having as a salesman. After opening up the Tacoma, he let me relax and check out all the options on my own. What a difference it makes when you can see how everything fits, feels, and works without someone looking over your shoulder. After my third visit to Hoffman, to my surprise, I bought the red truck, and I absolutely love it. More
Another great experience at Hoffman Toyota Over the years our family has purchased 5 cars from Hoffman Toyota and it is always a great experience. It was a pleasure working with Jose Rivera who Over the years our family has purchased 5 cars from Hoffman Toyota and it is always a great experience. It was a pleasure working with Jose Rivera who is exceptionally knowledgable about the cars and was tremendously helpful. Thanks again for making the car buying process easy . More
My experience at Hoffman Toyota Thank you to everyone at Hoffman Toyota for helping me with my recent purchase. This is my third vehicle purchase with you and the experience keeps g Thank you to everyone at Hoffman Toyota for helping me with my recent purchase. This is my third vehicle purchase with you and the experience keeps getting better. A special shout out to Tyrrell Dabrowski and Johnny O!! No pushy salesmen...just a fun caring group to work with! I love love my new Toyota RAV4. It's exactly what I wanted. Thank you Hoffman Toyota! You guys rock! More
Jesus Roche makes the process easy This is the 3rd vehicle Jesus has helped me lease with $0 down. I really am not a fan of car shopping. He makes the process as simple as possible. In This is the 3rd vehicle Jesus has helped me lease with $0 down. I really am not a fan of car shopping. He makes the process as simple as possible. In this particular situation his proactive approach got me to make a buying decision many months sooner than planned More
Excellent service I was taking care by Keith who was very professional and kind. I had a coupon for the 5K maintenance that was for conventional oil change and he honor I was taking care by Keith who was very professional and kind. I had a coupon for the 5K maintenance that was for conventional oil change and he honored it despite the fact my car actually gets synthetic oil. I got my car back nice and clean. I'll certainly be back! Thank you! More
SERVICE VERY CLEAN WAITING AREA,AND REST ROOMS. SERVICE IS EXCELLENT! MIKE FITZGERALD IS THE BEST ASSISTANT MANAGER I EVER HAD. HAD A10,000 MI VERY CLEAN WAITING AREA,AND REST ROOMS. SERVICE IS EXCELLENT! MIKE FITZGERALD IS THE BEST ASSISTANT MANAGER I EVER HAD. HAD A10,000 MILE SERVICE. ONINSPECTION FOUND OIL LEAK. FROM FRONT TIMING COVER CAUSED BY INSUFFICIANT SEALANT ON BANK 1 SIDE OF COVER.MIKE EXPLANED THE PROBLEM. THE ENGINE HAD TO BE REMOVED TO FIX THE LEAK A HUGE JOB .GOT CAR BACK IN TIP TOP SHAPE.THANKS TO AGREAT SERVICE DEPARTMENT. More
Fair, honest, straightforward, classy operation We were provided fair and straightforward pricing. Invoice pricing plus additional manufacturer's rebates. Every question was answered. Courteous, res We were provided fair and straightforward pricing. Invoice pricing plus additional manufacturer's rebates. Every question was answered. Courteous, respectful and very patient. Every detail was taken care of and as painless as possible. Helped us work the lease so that it would fit our budget. We visited a number of dealerships. The class and atmosphere of Hoffman's showrooms are far nicer than everyone else in the area. Free soda and coffee provided. More