Hoffman Toyota

I get superb, top notch, premium service They are excellent in what they do and say. I took my car to get it repair. But had to keep it over the weekend. They kept their word in bond and had They are excellent in what they do and say. I took my car to get it repair. But had to keep it over the weekend. They kept their word in bond and had it ready by Monday. Even let me loan a car till the repairs were done. The representative was very cordial and honest. I trust this dealership to the max. More

15 Years and counting - I even bring my 2002 GM to Hoffman! I've never stayed with any type (dealership, franchise, independent) of repair shop for more than 2 or 3 years. For 15 years my family has been bring I've never stayed with any type (dealership, franchise, independent) of repair shop for more than 2 or 3 years. For 15 years my family has been bringing our Toyotas and Lexus in for service and we've never, ever, had a complaint. This visit was no different; great service...again. Brought my daughter's 2002 Pontiac in for vibration issue and Rich identified a bent wheel. (My daughter swears she doesn't know how/when it happened - ha!) The 14 year old part is no long being manufactured, but Rich tracked a new one down and had it shipped from Indiana at a very reasonable price. Car drives great and was returned washed and vacuumed. Thanks for the fair, honest, and enjoyable repair & maintenance service for the past 15 years. We look forward to many more years and decades. -DS More

Very accomodating-Great experience! This was a very positive experience. Very professional all around. Published price was fair, with internet reduction, but got a little extra discoun This was a very positive experience. Very professional all around. Published price was fair, with internet reduction, but got a little extra discount because, I think you know that the customer expects at least a few hundred additional reduction to make him "feel good". Everyone wants to feel that they got "something" off the published price, so that was good. We remembered Matt from a few months ago, when we were considering purchase and came back and asked for him, which I know he appreciated. Matt followed up shortly afterward to ask if we had any questions about the new car, which was nice. Mike V was informative and helpful with the finance options. Mike F explained well what was wrong with our old Sienna and what was needed to get it back in shape, if we chose to do so. Everyone at Hoffman was very nice and accommodating with the trade in, and overall. More

Under Delivered...won't go back! We have 2 cars from Toyota Hoffman; Highlander Ltd and Rav4 Ltd. Both have about 45k miles. All warning lights came on the Rav4 dash and took it in We have 2 cars from Toyota Hoffman; Highlander Ltd and Rav4 Ltd. Both have about 45k miles. All warning lights came on the Rav4 dash and took it in for code scan and fix. Scan code is $120, the problem was the O2 sensor that would cost another $420. I questioned whether a TSB or recall would address the O2 sensor as they normally go ~ 100k miles. No dice...$420 and he recommended that the other should be replaced as well as they normally go together...tack on another $300+. I told him he can pull the car up front and I will handle myself or through a local shop. My research shows that I can buy both O2 sensors, a blue tooth scan tool to detect and clear codes, any tools I don't have and less than 2 hours of my time and it would cost me $160 vs $940 and i have a scan tool for the future. They also recommend a front brake job (which they correctly indicated two weeks ago when I went in for an oil change) which I replaced last week for $72...they wanted $320. More

Great service people with a diverse inventory The team at Hoffman Toyota was a pleasure to work with. They have a great inventory of used cars from which to choose from and are willing to work wit The team at Hoffman Toyota was a pleasure to work with. They have a great inventory of used cars from which to choose from and are willing to work with you to find what you need and within your price range. There is no reason to go anywhere else, so if you're in the market for a Toyota, Honda, Nissan, or Scion, be sure to visit Hoffman dealership in West Simsbury. More

Amazing!! I had an AWESOME experience with Jeannette Garcia and Jamal Alkatib!!! Jamal made the process easy and smooth. Jeannette has always been a great sale I had an AWESOME experience with Jeannette Garcia and Jamal Alkatib!!! Jamal made the process easy and smooth. Jeannette has always been a great salesperson to myself, and all of my family!! I will ALWAYS recommend her and The Hoffman Auto Group to ANYONE!!! THANKS SO MUCH!!!! More

Replaced a few filters Awesome service staff and the ability to learn more about my toyota service plan. always looking for value and i am considering buying a service plan Awesome service staff and the ability to learn more about my toyota service plan. always looking for value and i am considering buying a service plan that toyota offers for 30,000., 35000, 40000 Thanks More

Superior service I have been a Hoffman Toyota customer for over six years. Their professional sales and service staff completes the satisfaction I have had with three I have been a Hoffman Toyota customer for over six years. Their professional sales and service staff completes the satisfaction I have had with three Toyota vehicles. The service facility is comfortable and they do a great job in helping me maintain my vehicles. More

Top-notch service Hoffman Toyota is by far the best in sales and service. My experience with this company has been nothing but superb. I was recently in for some custom Hoffman Toyota is by far the best in sales and service. My experience with this company has been nothing but superb. I was recently in for some custom work on my Tundra and the service department exceeded expectations! Mike Fitzgerald and Brian Rizzo are consummate professionals! More

Monday Feb 8 2016 Service was quick and the service agent was efficient and friendly as were the staff in the bay area (don't now their names now). Service was quick and the service agent was efficient and friendly as were the staff in the bay area (don't now their names now). More