Hoffman Toyota

Still in Shock I am the kind of person who would rather go to the dentist than deal with car salesmen. Hence, my reluctance to go to the dealership and return my le I am the kind of person who would rather go to the dentist than deal with car salesmen. Hence, my reluctance to go to the dealership and return my leased vehicle which was well over its mileage allotment. I didn't want the aggravation. I went in expecting the worst, especially since I was assigned to their general sales manager, Jose Espinosa. I immediately thought, "oh no here we go, what type of number shifting and nonsense is he going to throw my way?" To my pleasant surprise, yes, "pleasant", I was not given the run around, nor did my wallet suffer any damage! I drove out of there with a new vehicle and no pain. Thank you Jose and Hoffman Toyota for revamping your whole operation and making the customer feel valued and appreciated without the stress and anxiety! More

Always the best! My Tacoma and I are always treated wonderfully! Technician Brian Rizzo is spot on and I request him to take care of both of my vehicles! My Tacoma and I are always treated wonderfully! Technician Brian Rizzo is spot on and I request him to take care of both of my vehicles! More

Easy and pleasant It was a very easy and pleasant experience. John was great and answered all my questions They quickly worked up a price we moved on. I was under a It was a very easy and pleasant experience. John was great and answered all my questions They quickly worked up a price we moved on. I was under a time crunch and they were accommodating. It was probably the best experience I have had buying a vehicle More

Pretty good Loved the Sienna minivan loaner that was in great condition, I have 2 kids to cart around so it was nice not to have a sedan loaner. Loved the Sienna minivan loaner that was in great condition, I have 2 kids to cart around so it was nice not to have a sedan loaner. More

Easiest car we've ever purchased Just purchased our 3rd car from Hoffman, second from Jose Rivera. We live in Western Mass and pass many other Toyota dealerships on the way. Jose had Just purchased our 3rd car from Hoffman, second from Jose Rivera. We live in Western Mass and pass many other Toyota dealerships on the way. Jose had been one the best salesman I've dealt with ever while purchasing a vehicle. Since we live an hour away, we were able to work through most of the details prior to our arrival. We were in and out, driving our new car in under an hour. It does not get easier than that. Without a doubt I would (and will) return as a customer. Jose is such a pleasant guy and so very easy to work with. Tip of the cap to Jose Espinosa and Jamal Alkatib as well. That's a solid team working at Hoffman. More

consistently excellent I have grown accustomed to csuoerior service and it was yet again! I particularly like how he explained future service needs and helped me prioritze t I have grown accustomed to csuoerior service and it was yet again! I particularly like how he explained future service needs and helped me prioritze them. More

Amazing Experience Just wanted to take the time to recognize an amazing group of people at Hoffman. This is now the third vehicle we have purchased from these folks, an Just wanted to take the time to recognize an amazing group of people at Hoffman. This is now the third vehicle we have purchased from these folks, and of all the dealerships my wife and I have ever worked with, there is no comparison. Jeannette Garcia was an amazing sales rep, and Jose Espinosa was the icing on the cake. We were in and out fast, found the car that was perfect for our family, and when it came time to talk financing Jamal Alkatib proved he is the best in the business. There was never any pressuring, or the typical "greasy" used car salesman feel, and everyone was willing to help, including Caitlin Vargas who facilitated the entire deal from my initial online inquiry. Wonderful people, wonderful service, wonderful car, and I left feeling that I can trust each and every one of them. We will never shop at another car dealership in the future. Great work by all!! More

An easy, supportive experience It took us months to decide what vehicle to purchase. We started with Patrick at Hoffman, who previously leased a vehicle to me and sold at least one, It took us months to decide what vehicle to purchase. We started with Patrick at Hoffman, who previously leased a vehicle to me and sold at least one, if not two, to our son. We ended up leasing from another dealer and it became very complicated. We decided, no more of this, and we went back to Patrick. He showed us several vehicles and we settled on two--but wanted to drive the second one, which no one had in stock. As soon as Patrick had one, I drove it, made sure it would work for our purposes, and asked him to get us one. Once the decision was made, he had a vehicle for us in a few days--and gave us a more than fair trade-in for our very old vehicle. (Thanks, Jose!) Jamal found us financing at a great rate and he made the usually painful signing on the dotted line painless. Our family has purchased six vehicles and leased one from Hoffman over the years. I'll go back there again when the lease on my other vehicle is up. More

Will never go elsewhere again! Matt, Zach, Jamal and all the team of Hoffman Automotive made my car buying experience the best I have ever had. I was treated like I was important a Matt, Zach, Jamal and all the team of Hoffman Automotive made my car buying experience the best I have ever had. I was treated like I was important and did not feel the "pressure" of having to choose a car. I received a great price on my trade in, thank you Zach! I hope to never have to deal with another dealership - ever - and I have nothing but good things to say about Hoffman Toyota. I love my Camry and will be spreading the word around about the spectacular service I received and of course the car I love! Matt thank you for all your time and service and Jamal thank you for helping make the process go smoothly and fast. Kudos to you all More

Fantastic Experience Start To Finish Start to finish I was extremely happy with my purchase experience at Hoffman Toyota. I was able to pick a vehicle without pressure and was given a hi Start to finish I was extremely happy with my purchase experience at Hoffman Toyota. I was able to pick a vehicle without pressure and was given a highly competitive price without a lot of hassle. Once I decided to purchase I was offered options such as extended warranty but their was no "hard sell" just a straightforward explanation of my different options. My salesperson John Rossley was extremely helpful particularly in familiarizing me with some of the great new audio, navigation and Bluetooth technologies all of which he was very up to date on and helped me to set up prior to delivery. Couldn't have asked for a more professional, seamless buying experience great place to do business! More