Hoffman Toyota

Very good experience` Recall on my car and the job was done quickly and efficiently. The staff was courteous, friendly and very helpful. I would recommend Hoffman Toyota Recall on my car and the job was done quickly and efficiently. The staff was courteous, friendly and very helpful. I would recommend Hoffman Toyota to anyone. More

Easy and pleasant It was a very easy and pleasant experience. John was great and answered all my questions They quickly worked up a price we moved on. I was under a It was a very easy and pleasant experience. John was great and answered all my questions They quickly worked up a price we moved on. I was under a time crunch and they were accommodating. It was probably the best experience I have had buying a vehicle More

Easiest Car buying experience I've ever had! Jose Rivera and the rest of the sales staff were friendly and knowledgeable. I found the process of buying the car at Hoffman Toyota to be straightfor Jose Rivera and the rest of the sales staff were friendly and knowledgeable. I found the process of buying the car at Hoffman Toyota to be straightforward and honest. I spoke to Caitlin over the phone, discussed the used car I was interested in and set up an appointment with Jose. When I got to the dealership, the car was ready for me to see and drive. After some negotiating we agreed on a price I was comfortable with. The process was simple and straightforward. They didn't try to sell me stuff I didn't need or want. I am very pleased and would recommend this dealership. More

Great Experience The whole experience was excellent and painless, I left feeling completely satisfied with my purchase. Ednei and Jamal were both so friendly and accom The whole experience was excellent and painless, I left feeling completely satisfied with my purchase. Ednei and Jamal were both so friendly and accommodating. I was actually shocked at how nice everyone was and it really seemed like they were working for me to make sure I was completely satisfied. Overall great experience and I would definitely go back for my next purchase. More

Service good but prices high - show me the proof! The customer service was good, friendly, helpful. My check engine light came on in my 2013 Sienna and I was able to schedule a drop off appointment qu The customer service was good, friendly, helpful. My check engine light came on in my 2013 Sienna and I was able to schedule a drop off appointment quickly. I was informed by phone on the status and estimated completion time. Rich was good at keeping me updated. My only complaint is probably more due to company policy. With technology being so good, technicians should be taking photos of problems to show clients. I think with this addition there is better justification of prices. I understand that prices are going to be higher at a dealership, with significant overhead, but with photos (proof) maybe there is more understanding of the prices. Overall I was happy with my experience and I will use them again. More

Always the best! My Tacoma and I are always treated wonderfully! Technician Brian Rizzo is spot on and I request him to take care of both of my vehicles! My Tacoma and I are always treated wonderfully! Technician Brian Rizzo is spot on and I request him to take care of both of my vehicles! More

Still in Shock I am the kind of person who would rather go to the dentist than deal with car salesmen. Hence, my reluctance to go to the dealership and return my le I am the kind of person who would rather go to the dentist than deal with car salesmen. Hence, my reluctance to go to the dealership and return my leased vehicle which was well over its mileage allotment. I didn't want the aggravation. I went in expecting the worst, especially since I was assigned to their general sales manager, Jose Espinosa. I immediately thought, "oh no here we go, what type of number shifting and nonsense is he going to throw my way?" To my pleasant surprise, yes, "pleasant", I was not given the run around, nor did my wallet suffer any damage! I drove out of there with a new vehicle and no pain. Thank you Jose and Hoffman Toyota for revamping your whole operation and making the customer feel valued and appreciated without the stress and anxiety! More

Pretty good Loved the Sienna minivan loaner that was in great condition, I have 2 kids to cart around so it was nice not to have a sedan loaner. Loved the Sienna minivan loaner that was in great condition, I have 2 kids to cart around so it was nice not to have a sedan loaner. More

Easiest car we've ever purchased Just purchased our 3rd car from Hoffman, second from Jose Rivera. We live in Western Mass and pass many other Toyota dealerships on the way. Jose had Just purchased our 3rd car from Hoffman, second from Jose Rivera. We live in Western Mass and pass many other Toyota dealerships on the way. Jose had been one the best salesman I've dealt with ever while purchasing a vehicle. Since we live an hour away, we were able to work through most of the details prior to our arrival. We were in and out, driving our new car in under an hour. It does not get easier than that. Without a doubt I would (and will) return as a customer. Jose is such a pleasant guy and so very easy to work with. Tip of the cap to Jose Espinosa and Jamal Alkatib as well. That's a solid team working at Hoffman. More

Amazing Experience Just wanted to take the time to recognize an amazing group of people at Hoffman. This is now the third vehicle we have purchased from these folks, an Just wanted to take the time to recognize an amazing group of people at Hoffman. This is now the third vehicle we have purchased from these folks, and of all the dealerships my wife and I have ever worked with, there is no comparison. Jeannette Garcia was an amazing sales rep, and Jose Espinosa was the icing on the cake. We were in and out fast, found the car that was perfect for our family, and when it came time to talk financing Jamal Alkatib proved he is the best in the business. There was never any pressuring, or the typical "greasy" used car salesman feel, and everyone was willing to help, including Caitlin Vargas who facilitated the entire deal from my initial online inquiry. Wonderful people, wonderful service, wonderful car, and I left feeling that I can trust each and every one of them. We will never shop at another car dealership in the future. Great work by all!! More