Hoffman Toyota

The Best Customer service provided I just have to say that Jose Rivera and Jamal Alkatib gave me the best customer service that I have ever received.. I came in just to see what my opti I just have to say that Jose Rivera and Jamal Alkatib gave me the best customer service that I have ever received.. I came in just to see what my options were for my upcoming lease that was ending in a few months....well needless to say I came home with a 2016 Rav 4 within 3 days of visiting the showroom.. More

New Toyota Corolla Experience On Saturday March 5th we leased our second Corolla from Jose Rivera. This time we turned our 2013 in for a nice looking 2016. The timing was right, th On Saturday March 5th we leased our second Corolla from Jose Rivera. This time we turned our 2013 in for a nice looking 2016. The timing was right, the price was right and Jose did a great job! We will be back for future cars and will ask for Jose! More

Buying a used Honda CR-V I was treated courteously, professionally and fairly by both the salesperson, Jeannette, and Sales Manager Zach Hoffman. I have only purchased a used I was treated courteously, professionally and fairly by both the salesperson, Jeannette, and Sales Manager Zach Hoffman. I have only purchased a used car once before (a Lexus from this same dealership), so was apprehensive about used car salesmen stereotypes, but instead had a good experience. More

My experience with Hoffman Toyota Very satisfied with Toyota Hoffman in west Simsbury . John Rossley was the sales man that worked with me; he showed a great customer service and he ad Very satisfied with Toyota Hoffman in west Simsbury . John Rossley was the sales man that worked with me; he showed a great customer service and he addressed all my concerns in a professional way. More

15,000 mile service I had an appointment for 7 a.m. Saturday morning. I dropped my vehicle off on Friday. I received a call that the car was ready at 8:30 a.m. on Saturda I had an appointment for 7 a.m. Saturday morning. I dropped my vehicle off on Friday. I received a call that the car was ready at 8:30 a.m. on Saturday. Most everything was completed to my satisfaction. The car wash that is included was a very poor job. The windows were all spotted with dirty water. The rear window was only half washed. I can see the line where the window was washed and where it wasn't. When I started my vehicle the radio was blaring on a station that I would never listen to. Not the end of the world but really not necessary to be playing around with things in my vehicle when I bring it in for service. More

My experience with Hoffman Sales person, George, was great. Jose was awesome as well. My entire experience was fast and all the people were knowledgeable and friendly. George Sales person, George, was great. Jose was awesome as well. My entire experience was fast and all the people were knowledgeable and friendly. George followed up and I have no complaints More

Recent purchase of new 4Runner We recently bought a new 4Runner from Hoffman and had a great overall experience. Matt West took the time to show us many vehicles, new and used (on a We recently bought a new 4Runner from Hoffman and had a great overall experience. Matt West took the time to show us many vehicles, new and used (on and off) over the last 18 months. The reason we kept coming back was Matt's patience, knowledge level and personality. Thanks for everything, Matt! More

Service on a 2006 Rav 4 Was pleased with the customer service provided and how quickly the service was provided. They also did not hesitate to honor discount card from a diff Was pleased with the customer service provided and how quickly the service was provided. They also did not hesitate to honor discount card from a different Toyota dealer. More

A very positive experience and a kick-awesome car. The first car I bought, I was just starting my first "real" job after graduating from college. Ten years on, I decided it was time for a change, and M The first car I bought, I was just starting my first "real" job after graduating from college. Ten years on, I decided it was time for a change, and MAN did that new Prius look gorgeous. My dad would take me to Hoffman as a kid many a time to "test drive" the back seat of the cars he was looking at, and I had fond memories of the curious gazebo-esque structures that used to define "Hoffman" in my brain. I knew that if I was going to drive off with a new car at all, I'd want to do it there. So I made an appointment to test drive the Prius and got to work. Considering that I work freelance, I'm used to haggling prices -- and I know there's a subset of people out there who enjoy the haggling experience. I'm not one of them, and honestly, I walked into Hoffman fully expecting a miserable experience. What I got was a rather robust series of back-and-forths (the initial numbers, the "family has a purchase history with Hoffman" numbers, and finally the "competing dealer I'd rather not go to is offering this, can you match them" numbers). When the agreement was finalized, I felt good about it -- and when you're driving off the lot with a brand new car, that's the feeling you want. More

Just wanted to test drive, walked out with a new car! Julio was spectacular. Jose and Mike made it happen. We walked in on a whim and wanted to start looking at cars to buy within the next year or so and Julio was spectacular. Jose and Mike made it happen. We walked in on a whim and wanted to start looking at cars to buy within the next year or so and we ended up with a gorgeous 2013 rav4 XLE. After letting me test 3 other cars before deciding, they got us an amazing deal for our trade in and Mike worked so hard to get us a workable loan that fit perfectly into our budget. Julio went above and beyond by detailing our new car while i was at work and dropped it back off for me! I'm definitely buys our next car from Hoffman as well! More