Hoffman Toyota

Sales person was great, overall impression was terrible We have come to this dealership for the last several cars we've leased/purchased. We have always had Jose Rivera as our sales person and he has alway We have come to this dealership for the last several cars we've leased/purchased. We have always had Jose Rivera as our sales person and he has always been exceptional-wonderful to deal with and was this time as well. However, the management person we were dealing with was very condescending, Jose Espinosa, and acted as though we would have no idea about financing and wasn't honest with us. Also, it was a snowy day while we were there, and there were actually employees sleeping in some of the demo cars inside the building- it was totally unprofessional. The process of purchasing a vehicle takes quite a while as it is, but then to see that you have to wait for your sales person to run around and do everything while several others just slept was just unbelievable. Aside from Jose Rivera, the customer service experience was horrible.We don't think we will ever go to this dealership again. More

Excellent Experience Our Experience was great from the start. Our Salesman, Matt, was very friendly and knowledgeable from the start. Negotiations were smooth and the ca Our Experience was great from the start. Our Salesman, Matt, was very friendly and knowledgeable from the start. Negotiations were smooth and the car was ready when we arrived. I'd highly recommend this salesman and dealership to anyone. More

Thank you for the great service. Before having the work done at Hoffman, I received 2 quotes from other repair shops, 1 was lower and one was the same. Rich Gadomski was the most prof Before having the work done at Hoffman, I received 2 quotes from other repair shops, 1 was lower and one was the same. Rich Gadomski was the most professional and gave me the feeling he knew what he was talking about. Rich is a great asset to Hoffman and I hope they recognize that. I feel like the mechanic who worked on my automobile was honest in his assessment and did really quality work. More

what a deal SO MY HUSBAND AND I WENT TO HOFFMAN TOYOTA TO CHECK OUT A VAN WE HAD SEEN ONLINE... IT WAS RED AND HAD A VERY GOOD PRICE ,,, UNFORTUNATELY TO OUR LUCK SO MY HUSBAND AND I WENT TO HOFFMAN TOYOTA TO CHECK OUT A VAN WE HAD SEEN ONLINE... IT WAS RED AND HAD A VERY GOOD PRICE ,,, UNFORTUNATELY TO OUR LUCK IT WAS SOLD THE DAY BEFORE... we decided since it was sold we would look around... Larry a car associate approached us and kindly helped us see other options available... We were not convinced, but then the sales manager approached us to notify us about another red van he just had arrive... to our luck it was just what we needed... I must say Larry and the sales manager really did an awesome job.. I feel lie luck and God's favor was over us... thank you... More

Excellent Customer Service Very professional, friendly personnel from the salesman to the finance manager. Their pricing was the reason we chose Hoffman in the first place and w Very professional, friendly personnel from the salesman to the finance manager. Their pricing was the reason we chose Hoffman in the first place and we are glad we did. More

Service experience went well Someone else brought my car in for service for me. I dealt with Linda Schultz when I made my service appointment. She was very helpful. Someone else brought my car in for service for me. I dealt with Linda Schultz when I made my service appointment. She was very helpful. More

Replace recall exhaust pipe to catalytic converter I was only there for the above replacement. About an hour into the service, a service rep called me from. The waiting room and explained there were 3 I was only there for the above replacement. About an hour into the service, a service rep called me from. The waiting room and explained there were 3 other services that needed to be done and I told him that I Would have them done on my next routine service and that I mentioned that at my last service. This is my opinion is very pushy! More

5 stars all around !! A easy, seamless trade-in for my lease. Jose Rivera is a very good sales person and I have leased 2 cars through him. Jose Espinosa filled in for A easy, seamless trade-in for my lease. Jose Rivera is a very good sales person and I have leased 2 cars through him. Jose Espinosa filled in for Jose Rivera so I didn't have to wait and I appreciate them being considerate of my time. It was a good car dealer experience, and I return to Hoffman for all my car purchases or leases. More

Very smooth and hassle free experience Left wanting first more on prices but did not press much on Matt because of me having time constraint. Everything else was excellent. Test drive Left wanting first more on prices but did not press much on Matt because of me having time constraint. Everything else was excellent. Test drive and other help was uptime the mark. Transaction was clean and hassle free. More

Pleasant and very helpful Everyone was very nice and helped us with the new purchase.. They helped us make our decision on whether to lease or buy and took care of the insuranc Everyone was very nice and helped us with the new purchase.. They helped us make our decision on whether to lease or buy and took care of the insurance for us. More