Hoffman Toyota

Routine service My appointment was at 2pm. The promote service when you drive into the service bay is a pleasure. The service was done at 3pm and I received an explan My appointment was at 2pm. The promote service when you drive into the service bay is a pleasure. The service was done at 3pm and I received an explanation of everything done. I had some further questions and the service advisor (Daniel) was very willing to take the time to explain everything to me. They missed one item on my list but took care of it promptly. More

Toyota Sienna Purchased Sienna from Hoffman Toyota, Overall I had a great experience, staff were very friendly and great to work with. Looking forward to the servic Purchased Sienna from Hoffman Toyota, Overall I had a great experience, staff were very friendly and great to work with. Looking forward to the service More

Great service! Great service and a very knowledgable staff. Work was performed on time and the car was clean when complete. I would recommend Hoffman sales and sevic Great service and a very knowledgable staff. Work was performed on time and the car was clean when complete. I would recommend Hoffman sales and sevice always!!! More

Satisfied customer Customer service agent gave a detailed explanation of problem. Since it was a very expensive repair he did everything possible to save me money and d Customer service agent gave a detailed explanation of problem. Since it was a very expensive repair he did everything possible to save me money and deliver the car in a timely manner. He kept me informs throughout the process and let me very satisfied that the car would be in perfect condition when completed. More

2016 Limited Toyota Tundra John was great to work with from start to finish. His knowledge of the vehicle and workings of the electronics options was amazing. Jamal was also John was great to work with from start to finish. His knowledge of the vehicle and workings of the electronics options was amazing. Jamal was also great to work with as we discussed through the financial aspect of the purchase. More

2016 Limited Platinum Highlander We enjoyed working with John Rossley. We love the car and it was delivered timely with John providing updates along the way. John was very knowledgeab We enjoyed working with John Rossley. We love the car and it was delivered timely with John providing updates along the way. John was very knowledgeable about the features of the car. More

Excellent The sales and service was excellent. I was thrilled with the timely fashion the truck was delivered in. John, the salesman went above and beyond to The sales and service was excellent. I was thrilled with the timely fashion the truck was delivered in. John, the salesman went above and beyond to acquire the vehicle I wanted. Thank you More

Excellent Service As always, my trip to Hoffman for service on my 2008 Camry was a pleasure. The service rep, Mike Fitzgerald, was friendly, helpful and shared detailed As always, my trip to Hoffman for service on my 2008 Camry was a pleasure. The service rep, Mike Fitzgerald, was friendly, helpful and shared detailed information clearly. The required work was done in a timely manner and without any issues. More

Can't trust but polite Brought my vehicle to this Toyota service center to replace a recalled air inflation module, it is owned by the same organization from whom I purchase Brought my vehicle to this Toyota service center to replace a recalled air inflation module, it is owned by the same organization from whom I purchased my Honda. I assume they did the work and that the work was for a valid recall and not just for Toyota to collect data on their sold autos...... The workers were pleasant, they had the part, estimated it would take 1.5 hours, finished early in just around an hour, car was washed, no charges for anything as it was recall work. They didn't hassle me about recommendations but provided their inspection results and said to call and make an appointment if I wanted to proceed but knew I didn't take their recommendations last time. My issue is one of the recommendation is that the washer fluid was low and they provided a complimentary refill. I actually filled it less than two weeks before the appointment and hadn't used it much or at all since bringing the vehicle in to be serviced. When I filled it to the top it really wasn't even that empty so I know the reservoir is not leaking. This experience just cements the fact that you can't trust dealership service centers. Find a local trustworthy mechanic or perform the work yourself and buy a cheap diagnostic code reader to check trouble codes before bringing it to the auto shops to determine whether or not they are trying to scam you. This is the fourth toyota service center that has tried to take advantage of customers from not being able to repair a fan switch and charging me for it ($165) while under warranty saying it was a dislodged cable not 'broken' (3 visits - I ended up fixing it on my first try in under 30 minutes and under $20 for tools and has never failed since...), to breaking my CD player while trying to make that repair which requires absolutely no interfacing with the power system of the auto, scratching up my dash, to recommending engine coolant changes in first 40k miles. I avoid manufacturer service centers, they seem to have the least qualified mechanics and are most pressured for charging for extras. A good mechanic won't need to lie because they will be plenty busy without adding on unecessary services. Also if they aren't part of a chain they can operate more efficiently. More

Very good, professional, no hassle server First encounter with the dealership was on a Wednesday night.. Walked in, looking at the selection & prices. Was very pleased that no one hustled me, First encounter with the dealership was on a Wednesday night.. Walked in, looking at the selection & prices. Was very pleased that no one hustled me, no one pressured me. When I finally decided to purchase on Thursday, Julio did a terrific job, between showing me the vehicle & its technical specs & actually closing the sale.. . There was one glitch during the actual purchase, Mike's printer did not work. That slowed the process - you might consider some new printers.. But truthfully --the personnel at @ Toyota Hoffman are terrific.. Highly reccomended David Keating More