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Hoffman Toyota

West Simsbury, CT

4.1
875 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 875 reviews

April 05, 2016

Excellent process, simple! My sales person Jose was knowledgeable and committed to find the exact car we wanted. Very satisfied with the price, the dealership and the car. Buy a More

by JLMYSLIWIEC1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa
Apr 13, 2016 -

Hoffman Toyota responded

Hello JLMYSLIWIEC1989, Thank you for choosing Hoffman Toyota to find the exact car you wanted! We are pleased to read that the price was right and your experience was 5-star worthy. We look forward to servicing your new vehicle to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2016

Amazing We have been customers for 6 years. We have bought 4 vehicles from Toyota Hoffman and have worked with the same people and have received excellent ser More

by ZONOUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Roche, Jose Espinosa, Jamal Alkatib
Apr 13, 2016 -

Hoffman Toyota responded

Hi ZONOUI, Thank you for continuing to choose Hoffman Toyota Scion! We truly appreciate your customer loyalty and are pleased to hear that you consistently have a 5-star experience. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2016

Gettig a new car I had a very good experience getting a new car. I did not intend to get a car but check on a major repair. After it was all said and done , I was bett More

by GREGORYMKAY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ednei Lima
Apr 13, 2016 -

Hoffman Toyota responded

Hi GREGORYMKAY, Thank you for purchasing your new vehicle with us at Hoffman Toyota Scion! Our sales consultant Ednei Lima is committed to going above and beyond to help you make the right decision that fits your needs. We look forward to seeing you in our service department when your vehicle needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2016

30,000 mile checkup People were friendly. They told us what needed to be done and how long it would take. They were exactly right on the time. Overall experience was exce More

by KOVALASKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Apr 13, 2016 -

Hoffman Toyota responded

Hi KOVALASKI, We are so pleased that you choose Hoffman Toyota for your 30k mile service. Your satisfaction is important to our team and we are always here to ensure your vehicle is running beautifully. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2016

Hoffman Toyota came thru in a crisis The sunroof on my Camry was stuck in the open position with rain forecast (and no garage). I got a service appointment for the next day. A part w More

by FIELDROCK9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Apr 13, 2016 -

Hoffman Toyota responded

Hi FIELDROCK9, Thank you for choosing Hoffman Toyota service to address your sunroof concern and keep your Camry dry. We are always here when you need us. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2016

Professional, experienced and friendly Hoffman is a local professional, courteous, experienced dealership and repair shop. They are very detailed in inspecting and letting you know what iss More

by jc26546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Apr 13, 2016 -

Hoffman Toyota responded

Hello jc26546, Thank you for choosing Hoffman Toyota service. Our team is committed to providing you with the highest level of customer service! Feel free to give any of our service advisors a call when you need maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 02, 2016

120K Service Went in for a 120K service and came out with a good price. Good value, great service and friendly people. What more could I ask? More

by BELLMAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Apr 13, 2016 -

Hoffman Toyota responded

Hi BELLMAN2, Thank you for choosing Hoffman Toyota for your vehicles 120k mile service. Good price, value and service are a priority to our team. We look forward to serving you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 01, 2016

Great Service I took my truck in for it's first service. Staff was polite, professional (yet comfortably friendly), and quick. The service that was done on my tru More

by SETBAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Apr 13, 2016 -

Hoffman Toyota responded

Hello SETBAMA, We are so pleased to read that you choose Hoffman Toyota for your 5k mile service. We truly appreciate your feedback on our complimentary car wash. We have shared your feedback with our team to ensure that this does not happen again. Your feedback is valuable and we look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 01, 2016

service Dan Savoia . was very good with getting my truck properly serviced .I will be comming back. For future sevice thank you. see you soon. I,ll be calli More

by CGL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Apr 13, 2016 -

Hoffman Toyota responded

Hi CGL, We are so pleased to read about your service experience with Daniel Savoia Our team is dedicated to providing you with exceptional service and keeping your truck running beautifully. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 01, 2016

Routine service Staff was welcoming and easy to deal with. My service advisor was Mike Fitzgerald. He was on the ball and extremely informative. Overall great service More

by mccoy.e.redd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Apr 13, 2016 -

Hoffman Toyota responded

Hi mccory.e.redd, Thank you for choosing Hoffman Toyota and letting us know how seamless your routine service was. Mike Fitzgerald is top notch and committed to keeping your vehicle running most efficiently. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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