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Hoffman Toyota

West Simsbury, CT

4.1
875 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 875 reviews

April 20, 2016

A quality dealership Very good experience purchasing a certified pre-owned car. Accommodating sales person who stayed late to meet with us. No high pressure sales tactics More

by NANCYCROFTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Roche, Jose Rivera
Apr 20, 2016 -

Hoffman Toyota responded

Hello NANCYCROFTON, Thank you for choosing Hoffman Toyota Scion for your recent purchase. Jose and Jesus are a great team that is dedicated to ensuring your experience is seamless and you drive home in the exact vehicle you want. We trust you are loving your new vehicle and look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2016

I can always count on Hoffman for excellent service. Hoffman service managers always give honest evaluations and options on the variety of services. Things are always explained in a way that I understan More

by bmatty17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald, Kathleen Skiba
Apr 20, 2016 -

Hoffman Toyota responded

Hello bmatty17, Thank you for choosing Hoffman Toyota Scion service. Our team is always happy to ensure you are well informed to ensure your vehicle is well maintained. We truly appreciate your customer loyalty for the past nine years and look forward to serving you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 13, 2016

EFFICIENT AND TREATMENT WITH COURTESY The staff treats you with courtesy from the beginning of the service. They are professionals on their working area. My car was clean and ready at the More

by RAMIREZ6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Apr 20, 2016 -

Hoffman Toyota responded

Hi RAMIREZ6, Thank you for choosing Hoffman Toyota Scion and letting us know your service was courteous and efficient from start to finish! We are committed to providing an exceptional experience as well as delivering your vehicle back to you nicely washed. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 13, 2016

Fantastic The service at Hoffman has been exceptional. I would highly recommend this dealership to anyone purchasing a new vehicle. You leave knowing the serv More

by LindaERabinowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Apr 13, 2016 -

Hoffman Toyota responded

Hello LindaERabinowitz, Thank you for choosing Hoffman Honda service and letting us know your most recent visit was exceptional! Mike is always happy to ensure your vehicle is running beautifully and is well maintained. We appreciate you going out of your way to give us the opportunity to serve you. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 13, 2016

Great Experience Larry and Jim were great! I was in and out within 3 hours and drove off the lot with the car I wanted at a fair price. More

by GGARLASCO
Recommend Dealer
Yes
Employees Worked With
James Fappiano, Larry Valenta, Mike Viara
Apr 13, 2016 -

Hoffman Toyota responded

Hi GGARLASCO, We are so pleased to read that you had a great experience with Larry and Jim! They are committed to making your experience quick and efficient along with a price you are happy with. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 13, 2016

Happy Customer I found both my salesman and the sales manager to be extremely helpful and friendly. I was dreading the "hard-sell," but I didn't experience that at a More

by JENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Crouse, Jose Espinosa, Mike Viara
Apr 13, 2016 -

Hoffman Toyota responded

Hello JENA, Thank you for choosing Hoffman Honda and sharing your 5-star worthy experience. We value your feedback and always ensure a seamless experience for our customers. We are pleased to read you are happy and look forward to seeing you in our service department in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 13, 2016

Pleasant transfer to new vehicle Larry and Jim went out of their way to help me in the trade in and purchase. I also enjoyed working with Mike in finalizing the paperwork. Larry went More

by Hybrid Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Fappiano, Larry Valenta, Mike Viara
Apr 14, 2016 -

Hoffman Toyota responded

Hello Hybrid Lover, Thank you for choosing Hoffman Toyota Scion for your recent purchase. Larry, Jim and Mike are a fantastic team that is committed to helping you drive home in the exact car you want. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 12, 2016

Only the BEST for my little RAV Only Hoffman Toyota meets my expectations for service of my vehicle. Staff is always friendly and polite and the service is of the highest Toyota qua More

by kw1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Apr 13, 2016 -

Hoffman Toyota responded

Hi kw1210, Thank you for choosing Hoffman Toyota! We appreciate your feedback and are committed to providing the highest Toyota quality standards. We value you as our customer and look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 09, 2016

GREAT SALES PROFESSIONALS I just wanted to let everyone know that Hoffman Toyota is the best. My sales associate Julio Sosa was so very professional and did not miss anything More

by mhollis2323
Customer Service
Recommend Dealer
Yes
Employees Worked With
Julio Sosa , Julio Sosa, Jamal Alkatib
Apr 13, 2016 -

Hoffman Toyota responded

Hello mhollis2323, Congratulations on your new 2016 Toyota Camry SE! We are so pleased to read that Julio ensured an excellent experience from start to finish. Let us know any time you have questions or service needs. Thank you for choosing Hoffman Toyota Scion! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2016

Unscheduled repair Stopped in to have a loose part that was dragging under the car reattached or replaced. Although not a scheduled visit, the repair was made promptly. More

by FREDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Apr 13, 2016 -

Hoffman Toyota responded

Hi FREDG, Thank you for stopping in to our service department to address the part dragging from your vehicle. Your satisfaction and safety is extremely important to our team and we are pleased they were able to fit you in and get you back on the road quickly. Thank you for choosing Hoffman Toyota Scion and we look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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