Hoffman Toyota

Great experience from beginning to end. Great customer service. Very friendly and knowledgeable staff. Mechanic was very informative and honest. Going forward I will always have my Toyota 4R Great customer service. Very friendly and knowledgeable staff. Mechanic was very informative and honest. Going forward I will always have my Toyota 4Runner serviced here. More

Promises Promises I was promised a loaner for the several hours needed to service my Lexus . After waiting in lounge for 30 min, I inquired about the long delay. Answ I was promised a loaner for the several hours needed to service my Lexus . After waiting in lounge for 30 min, I inquired about the long delay. Answer: My promised car had been given to another client, and they had to borrow one from used car lot. If something like that happens again, I'll take my business elsewhere. More

Wrong place Right Time I scheduled a 8am appointment for my Toyota Truck on the Hoffman website for Tuesday April 26. However I mistakenly scheduled the appointment at Hond I scheduled a 8am appointment for my Toyota Truck on the Hoffman website for Tuesday April 26. However I mistakenly scheduled the appointment at Honda. I did not realize this until later in the afternoon when an employee from Hoffman Honda did a follow up phone call. Toyota service asked me if I had an appointment and I said yes, still not realizing that I had the appointment at Hoffman Honda! My truck was fully serviced and all was well. Thank you Hoffman Toyota! Great service and understanding service professionals! More

Great customer service My 4Runner needed the 10,000 mile service and it could not have been easier. Everything was arranged for pickup and return of my vehicle, the service My 4Runner needed the 10,000 mile service and it could not have been easier. Everything was arranged for pickup and return of my vehicle, the service was completed, and my 4Runner was returned washed and ready. Mike Fitzgerald kept me informed during the entire process and everything went smoothly. More

Mike Fuhr will take care of you I have used Hoffman twice for installing Tires on my vehicle, as well as having some warranty work performed... In one case, they noted I had some iss I have used Hoffman twice for installing Tires on my vehicle, as well as having some warranty work performed... In one case, they noted I had some issued with my frame and helped refer me to a repair welder that performed that work in a timely and reasonable fashion. Mike Fuhr is an excellent service manager that communicates, calls or emails you back promptly, and I will not hesitate to use this service center in the future for both of my Toyota's automotive service needs. More

Excellent service By far the best experience I've had at any car dealership! I was not pressured into buying a car like every other dealership has tried to do to me. Th By far the best experience I've had at any car dealership! I was not pressured into buying a car like every other dealership has tried to do to me. They have called on numerous occasions to make sure I'm happy with my purchase and now for service they got me in right away and I was in and out before I knew it! Great overall service! More

Never Again My 930 appointment made,well in advance for a recall (only one recall was viable) and oil change took more than five hours, (the recall was supposed t My 930 appointment made,well in advance for a recall (only one recall was viable) and oil change took more than five hours, (the recall was supposed to take 30 minutes and an oil change 30? Minutes, no car wash, a $40 oil change, plus $4000 worth of recommendations. All done by a pleasant young man. Why would I ever return? By the way, I do not hold Mr. Savoia totally responsible for the poor service as he is only as good as his co-workers and supervisors with whom he works. More

EXCELLENT SERVICE COURTEOUS AND PROFESSIONAL SERVICE. MIKE FITZGERALD IS ALWAYS PLEASANT AND GOES OUT OF HIS WAY TO EXPLAIN THE WORK BEING DONE AND MAKE SUGGESTIONS COURTEOUS AND PROFESSIONAL SERVICE. MIKE FITZGERALD IS ALWAYS PLEASANT AND GOES OUT OF HIS WAY TO EXPLAIN THE WORK BEING DONE AND MAKE SUGGESTIONS A TRUSTWORTHY DEALERSHIP. More