Hoffman Toyota
West Simsbury, CT
Filter Reviews by Keyword
By Type
Showing 875 reviews
Friendly; complete; clean; positive experience!!! This was our first service. The vehicle was taken immediately on arrival. The facility is clean and comfortable. The car was serviced and washed in This was our first service. The vehicle was taken immediately on arrival. The facility is clean and comfortable. The car was serviced and washed in the amount of time they said it would take. The personnel were all wonderful to work with. A VERY positive experience!!! More
Excellent as always. I had 10 AM appt on 5/5/16. Dtove.in and Dan Savoia, Service Representative took care of me right away. Went to wait in service waiting area. Car I had 10 AM appt on 5/5/16. Dtove.in and Dan Savoia, Service Representative took care of me right away. Went to wait in service waiting area. Car promised at 11:45 AM and was right on time. One small item was not done in cleaning and Dan personally took care of this for me right away. He was kind, efficient and courteous and above all...professional. More
Linda corrected the mistake made by the tech on the bill. Front wheel cover was left very loose.Corrected mistake on bill. One half of front floor was vacuumed only the driver's side Service is always better, Front wheel cover was left very loose.Corrected mistake on bill. One half of front floor was vacuumed only the driver's side Service is always better, than today. More
CAR & SERVICE GREAT-- ---MIKE FUHR VERY HELPFUL EXPLAINS INFO IN CLEAR WAY-CAR WAS READY QUICK,LOOK FORWARD TO KEEPING HOFFMAN AUTO AS MY SERVICE CENTER-WHEN READY WOULD ---MIKE FUHR VERY HELPFUL EXPLAINS INFO IN CLEAR WAY-CAR WAS READY QUICK,LOOK FORWARD TO KEEPING HOFFMAN AUTO AS MY SERVICE CENTER-WHEN READY WOULD SEE JEANETTE FOR NEW VEHICLE-- More
EXCELLENT! MIKE FITZGERALD IS THE BEST. SERVICE AREA CLEAN LOUNGE CLEAN RESTROOMS CLEAN.VERY SATASFIED WITH PERSONAL SERVICE AND TIMELY SERVICE.WILL RECOMMEND T MIKE FITZGERALD IS THE BEST. SERVICE AREA CLEAN LOUNGE CLEAN RESTROOMS CLEAN.VERY SATASFIED WITH PERSONAL SERVICE AND TIMELY SERVICE.WILL RECOMMEND TO FRIENDS AND RELATIVES. More
Great Repsond! 1. Professional salemanship. 2. No hassle and pressure in the dealing process. 3. Very accurate on line descriptions of the vehicle. 4. I would rec 1. Professional salemanship. 2. No hassle and pressure in the dealing process. 3. Very accurate on line descriptions of the vehicle. 4. I would recommend the dealership to all of my friends. More
Comfortable experience I don't look forward to buying vehicles, it can be time consuming and aggravating. My experience recently at Hoffman Toyota was quick and frustration I don't look forward to buying vehicles, it can be time consuming and aggravating. My experience recently at Hoffman Toyota was quick and frustration free. The salesperson and manager were very laid back and fair to deal with. Usually car sales people can be pushy and stubborn making a purchase rather uncomfortable, not this time with Jeannette and Jimmy. Highly recommend them. More
After 12 years! We purchased a Highlander from John Oulundsen 12 years ago and were so happy with it that we kept driving it! Finally, we decided it was time to revis We purchased a Highlander from John Oulundsen 12 years ago and were so happy with it that we kept driving it! Finally, we decided it was time to revisit the Hoffman Toyota Showroom and we were pleasantly surprised that John was still there to help us select our new vehicle (a RAV4 Limited Hybrid). Thanks to everyone at the dealership it was a smooth and quick transition and we are loving our new vehicle! More
Quick purchase I saw a vehicle I liked in a fair price range. They were not too interested in lowering the price but put 4 new tires on. Ednei Lima was a pleasure I saw a vehicle I liked in a fair price range. They were not too interested in lowering the price but put 4 new tires on. Ednei Lima was a pleasure to work with, very personable. I was also lucky because he knew a lot about Jeeps even though we were at a Toyota dealership. More
Love my car! The staff was incredibly attentive and helpful. Never once did I feel pressured or overwhelmed. They helped me the entire time to be sure I was comfor The staff was incredibly attentive and helpful. Never once did I feel pressured or overwhelmed. They helped me the entire time to be sure I was comfortable and making the right purchase. More