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Hoffman Toyota

West Simsbury, CT

4.1
875 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 875 reviews

June 22, 2016

Great experience Perfect. Promptly taken. Written up smoothly and completely. Treated with respect. Concerns listened to and addressed . Work was done promptly, effici More

by hs928hs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Jul 19, 2016 -

Hoffman Toyota responded

Hello hs928hs, Thank you for trusting Hoffman Toyota Scion service! We are so pleased to read about your great experience with Linda. She is always happy to ensure a seamless visit and that your vehicle is running most efficiently. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 22, 2016

I am the son of Toni Nowak to which the team at Hoffman The team at Hoffman in Avon were very friendly and went far beyond my expectations for purchasing a vehicle. I would recommend this team to anybody lo More

by NOWAKJAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib, Larry Valenta
Jul 19, 2016 -

Hoffman Toyota responded

Hi NOWAKJAMES, Thank you for choosing Hoffman Toyota Scion for your recent purchase. We appreciate your feedback on Larry, Jamal and Jose. They are committed to going above and beyond to ensure you drive home in the vehicle you want. We trust you are loving your new truck and look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 22, 2016

2016 Toyota Camry Purchase The sales process was easy and quick. I was able to get the exact car I wanted (make, model, exterior color, interior color). The price was excellent More

by LISADICKSTEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Sosa
Jul 19, 2016 -

Hoffman Toyota responded

Hi LISADICKSTEIN, Thank you for choosing Hoffman Toyota to purchase your new 2016 Camry! Your satisfaction is extremely important to our team and we are thrilled to read you love your new Toyota! See you at your first service visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 21, 2016

Striaght forward and professional From the moment I arrive at Hoffman to the tome I drove away, everything was done efficiently and very proffessional. Class act. More

by DORYGREGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Tyrrell Dabrowski, Mike Viara
Jul 19, 2016 -

Hoffman Toyota responded

Hi DORYGREGER, Thank you for choosing Hoffman Toyota Scion for your recent purchase. We appreciate your kind feedback and trust you are loving your new vehicle. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 21, 2016

I am very pleased with the Sales person Julio Sosa. Everyone was very pleasant. It was a very busy day. Many customers. Julio and Jose were anxious to please us and made our day very pleasurable. Jam More

by ALURSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, Jose Espinosa, Jamal Alkatib
Jul 19, 2016 -

Hoffman Toyota responded

ALURSO, Thank you for choosing Hoffman Toyota Scion for your recent purchase! Julio and Jose are dedicated to providing the highest level of customer service every time you visit us. We appreciate your feedback and are pleased your visit was worthy of a 5-star rating from you. We trust you are enjoying your new vehicle and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 21, 2016

Service good, wait time long I have no problem with the service itself. The staff was quite courteous. The wait time for routine servicing (nearly 3 1/2 hours) was the longest I'v More

by TERLINGUADAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Jul 19, 2016 -

Hoffman Toyota responded

TERLINGUADAVE, Thank you for choosing Hoffman Toyota service! We truly apologize for the extended wait time you experienced. Our staff is committed to providing a quick and efficient experience. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 21, 2016

New Car Purchase Toyota Avalon Hybrid: Recently purchased above. Hoffman Toyata Hoyota and their salesman Alvin Gamble were terrific to work with. After being una More

by GSRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Viara, Alvin Gamble
Jul 19, 2016 -

Hoffman Toyota responded

Thank you GSRO for choosing Hoffman Toyota Scion to purchase your Avalon Hybrid! We are pleased to read that Alvin was able to order you the exact vehicle you wanted and in came in a timely manner. Our service department looks forward to seeing you at your first scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 20, 2016

Always happy I just leased my 3rd Camry from Hoffman. I've always been happy with Ed, my sales person, and all the staff. I also service the cars there and would d More

by PAWSALOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Crouse, Mike Fitzgerald
Jul 19, 2016 -

Hoffman Toyota responded

PAWSALOT, Thank you for choosing Hoffman Toyota Scion to lease your 3rd Camry. We appreciate that our Brand Specialist Ed always ensures a 5-star visit. We appreciate you sharing your story and are always here for you when you need us. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 16, 2016

Excellent Customer focused Service Service delivered as promised, on time within the estimate. Also walked me through the need for additional service in the near future and the ratio More

by rradha1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Jul 19, 2016 -

Hoffman Toyota responded

rradha1, We are pleased to read that your recent visit was on time and informative. Our service team is always happy to ensure you are well informed of your vehicle's future needs to ensure it is well maintained. Thank you for choosing Hoffman Toyota. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 14, 2016

25,000mile service Service was excellent and prompt. Service people were polite and curtious. Waiting time was minimal. Explained what options were for 30,000 mile servi More

by GEORGEDEVITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Jul 19, 2016 -

Hoffman Toyota responded

Hi GEORGEDEVITA, Thank you for trusting Hoffman Toyota Scion for your 25k mile service. Mike is always happy to provide a quick and efficient service. We look forward to seeing you in 5k miles for your 30k mile service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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