
Hoffman Toyota
West Simsbury, CT
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New lease Ed went above and beyond to make sure I was satisfied with my new car. Great customer service throughout the entire visit. Hoffman Toyota makes buying Ed went above and beyond to make sure I was satisfied with my new car. Great customer service throughout the entire visit. Hoffman Toyota makes buying a car hassle free. More
very pleasant, easy transaction and great sales staff We had a great sales experience with Ed Crouse! He shared great information during our sales tour, made us a super deal on our trade-in vehicle and wa We had a great sales experience with Ed Crouse! He shared great information during our sales tour, made us a super deal on our trade-in vehicle and was excellent at training us on all the new bells and whistles. I highly recommend visiting him at the Hoffman Toyota Simsbury/Avon location! I will return when it's time for my next car. More
Excellent service! Everything was absolutely wonderful. I came in with a letter that was sent from Hoffman. They wanted my 2013 Toyota RAV4. That one was a lease and I w Everything was absolutely wonderful. I came in with a letter that was sent from Hoffman. They wanted my 2013 Toyota RAV4. That one was a lease and I was interested in getting a new 2016 RAV4. However, my lease was going to end in January of 2017. Bill talked to his manager and they were able to get me a brand new 2016 RAV4 for the same amount of money per month, with no out of pocket expenses, earlier than I expected, and in the color of my choice. The process was incredibly easy and hassle free. Everyone was so nice and accommodating. This is my second lease with Toyota through Hoffman and it has been an amazing experience! I will absolutely go back for my next car! More
Tires and alignment I came to the service center for an alignment and I allowed you to match prices on new tires. Even though you were not able to match the price, I want I came to the service center for an alignment and I allowed you to match prices on new tires. Even though you were not able to match the price, I wanted to be loyal to your center so i went ahead and scheduled an appointment for both services. When i got there i was told that it would take 2 & 1/2 hours. A little excessive given my appointment. It took 4 hours and the alignment was not completed due a problem created by a previous dealer recall. I was totally disappointed in the service! More
2016 Toyota Camry Purchase The sales process was easy and quick. I was able to get the exact car I wanted (make, model, exterior color, interior color). The price was excellent The sales process was easy and quick. I was able to get the exact car I wanted (make, model, exterior color, interior color). The price was excellent and I love my new car. More
Great experience Perfect. Promptly taken. Written up smoothly and completely. Treated with respect. Concerns listened to and addressed . Work was done promptly, effici Perfect. Promptly taken. Written up smoothly and completely. Treated with respect. Concerns listened to and addressed . Work was done promptly, efficiently, professionally, and was reasonably priced. More
I am the son of Toni Nowak to which the team at Hoffman The team at Hoffman in Avon were very friendly and went far beyond my expectations for purchasing a vehicle. I would recommend this team to anybody lo The team at Hoffman in Avon were very friendly and went far beyond my expectations for purchasing a vehicle. I would recommend this team to anybody looking for a new or used car. Larry the salesman showed me every model truck that I was interested in, in the whole lot. Jamal in finance didn't give up on getting me approved for a loan. Even though I had no credit he offered other options. And made them work. Jose the management was also very easy to talk to and stayed and made sure I got the truck I wanted. They all stayed at the dealership past store hours and I drove home in truck I wanted that night. Outstanding crew. More
Striaght forward and professional From the moment I arrive at Hoffman to the tome I drove away, everything was done efficiently and very proffessional. Class act. From the moment I arrive at Hoffman to the tome I drove away, everything was done efficiently and very proffessional. Class act. More
I am very pleased with the Sales person Julio Sosa. Everyone was very pleasant. It was a very busy day. Many customers. Julio and Jose were anxious to please us and made our day very pleasurable. Jam Everyone was very pleasant. It was a very busy day. Many customers. Julio and Jose were anxious to please us and made our day very pleasurable. Jamal who was also very busy and did all he could to get our sale processed. Everyone was wonderful including all of the other employees. It was a very busy day. More
New Car Purchase Toyota Avalon Hybrid: Recently purchased above. Hoffman Toyata Hoyota and their salesman Alvin Gamble were terrific to work with. After being una Toyota Avalon Hybrid: Recently purchased above. Hoffman Toyata Hoyota and their salesman Alvin Gamble were terrific to work with. After being unable to locate the car of my choice, color and interior, in nearby dealers, hey quickly ordered my car . The car arrived as requested in the time specified. Both Alvin and Hoffman Toyota were a pleasure to deal with. More