Hoffman Toyota
West Simsbury, CT
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Efficient and thorough Everyone, from the outside check in to the Service consultant, was efficient and made me feel I was important; they were focused on dealing with me. I Everyone, from the outside check in to the Service consultant, was efficient and made me feel I was important; they were focused on dealing with me. I expected the service to take quite some time but it was done quicker than expected and a clean car to boot!! Who could ask for more. thank you Hoffman. More
Noise?? Excellent customer service I called and they saw me that day which is great Very prompt and efficient I do recommend people using Hoffman and hope Excellent customer service I called and they saw me that day which is great Very prompt and efficient I do recommend people using Hoffman and hope that they will use my company p'zazz as previously promised. I also give special customer service More
Great Experience I came in just to look for a vehicle and left the same day with a new one! The team I dealt with was amazing at helping me with everything I needed. T I came in just to look for a vehicle and left the same day with a new one! The team I dealt with was amazing at helping me with everything I needed. They knew exactly what I wanted before I did. They all were extremely friendly, made me feel at ease, and kept the process stress free. Even other employees not helping me personally were friendly and welcoming. Overall a great buying experience. I would absolutely recommend them. More
Very helpful! I came in and was serviced quickly! Came with an older car and walked out with a new one! She made the process very easy and stress free. I will high I came in and was serviced quickly! Came with an older car and walked out with a new one! She made the process very easy and stress free. I will highly recommend! More
Professional friendly and reliable . As a women it isn't always easy to find a place to have your car serviced that you can completely trust Linda Schultz and Hoffman are a sure bet. As a women it isn't always easy to find a place to have your car serviced that you can completely trust Linda Schultz and Hoffman are a sure bet. More
They flooded my car. I went in to get a broken A/C fixed as well as brake work done and, because of positive past experiences, I trusted it would be done right so had no I went in to get a broken A/C fixed as well as brake work done and, because of positive past experiences, I trusted it would be done right so had no problem paying 1,300 dollars for the work. While examining the car to determine the root of the A/C troubles (it was electrical, which is what I told them I thought it was) some piece of tubing by the evaporator drain got broken. By the time I realized the passenger side of my car was getting gallons of water spilled onto it, it had been occurring for over a week. My car smells, is certainly going to wind up with mold, and is now A/C-less again. I tried to reach out to the service center half a dozen times to discuss the experience to no avail. I am disappointed and, quite frankly, livid about the dilemma. I would highly suggest either seeking alternate service or doing a thorough check of your car immediately after getting it worked on at Hoffman Toyota. More
Good experience Very nice buying experience of my toyota camry 2016. Good suggestions and guidance. The car is good and the features were explained by julio in very d Very nice buying experience of my toyota camry 2016. Good suggestions and guidance. The car is good and the features were explained by julio in very detail. More
Great Speedy Service!!! .Great service very polite and friendly.I was having a time problem and they worked with me and my car was ready and I was able to make it to my very .Great service very polite and friendly.I was having a time problem and they worked with me and my car was ready and I was able to make it to my very important appointment. More
Leasing our second Prius at Hoffman - a terrific experience! As the end of the lease for our 2013 Toyota Prius from Hoffman began to draw near, conversation on the various options available began with our genial As the end of the lease for our 2013 Toyota Prius from Hoffman began to draw near, conversation on the various options available began with our genial sales rep from three years ago, Patrick. The 2013 model was such a good car that we were tempted to extend the lease or buy it outright. But with the newly designed 2016 Prius now available, we decided to check it out. After a nice test drive with the impressive new model, we began to look seriously at the possibility of moving into a new lease on the new model. Patrick was very helpful, responding knowledgeably to our questions, explaining what numbers would be possible for the various new Prius models and never pressuring for a decision. The result last Friday, after several good conversations and a wonderful offer by Hoffman, was the delivery of our brand new 2016 Prius Three, a very impressive and super economical vehicle. Our experience with Hoffman Toyota over the past three years, and now as we have taken delivery of our second vehicle from them, has been excellent. Hoffman Toyota is, indeed, a first class dealership where the customer is treated with great respect. Rev. William S. Barnes More
Thank you! Thank you to all who helped me in leasing my new Rav4, especially, John O.! I felt comfortable and cared for through the whole process. I love my new Thank you to all who helped me in leasing my new Rav4, especially, John O.! I felt comfortable and cared for through the whole process. I love my new car! I drive very long distances for work and my commutes will be much more bareable now! Thank you again! I look forward to working with you all again in 3 years! -Erin C. More