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Hoffman Toyota

West Simsbury, CT

4.0
879 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 879 reviews

July 29, 2016

general service No pushy sales pitches as was on my last visit. All work done in quick and orderly fashion. Vehicle taken earlier than scheduled appointment and ready More

by New car 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
July 28, 2016

Great experience Sales rep didn't pressure me to buy a car. He understood what I was looking for and found it for me. I appreciated the explanation of the features o More

by FRANCES.BURNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Crouse, Mike Viara
July 28, 2016

Best car buying experience ever I recently purchased a 2016 Toyota 4Runner from Hoffman. There are many dealerships closer to home, but none that went out of their way on price, con More

by SKIDUDE2800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Jose Espinosa, James Fappiano, Heather Beers, Alvin Gamble
July 27, 2016

Air bag recall I have an older vehicle that my son drives. It was on list for the airbag recall. I decided that I would bring it to a dealership close to where I wor More

by tavallone27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
July 26, 2016

Why wash the car I'm surprised you take the time to squirt the car off and not dry it. By the time I was half way down the road it dried with water and dirt still on t More

by JCREELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
July 26, 2016

The Best Car Purchase experience we have had in a long time. My spouse and I have been researching and debating what to purchase for awhile so we knew we wanted a Toyota RAV4. John Rossler took the time to expla More

by MUNDT.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossley, Mike Viara
July 25, 2016

Antannae Replacement I was in on Saturday for an antennae replacement and got hosed instead. Cost of antennae $85.00. Labor and taxes $305.00. Absolutely ridiculous! I hav More

by TMARTINEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
look it up
July 25, 2016

Outstanding customer service Recent services needed for our 2007 RAV4, were outlined, planned and performed properly. Michael DeAngelis is genuine and understanding. Mike takes th More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Sep 06, 2016 -

Hoffman Toyota responded

Hi MS, Thank you for choosing Hoffman Toyota for your vehicle service needs. Mike is always happy to help address any concerns you have with your RAV4 and get you back on the road as soon as possible. See you again! Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 23, 2016

Respect, Knowledge, Friendly To: The Hoffman Service Department, Upper Management, and all Hoffman Toyota Customers, EVERYONE in the service department were extremely friendly, k More

by GORDONGSHAFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Sep 01, 2016 -

Hoffman Toyota responded

Hello Gordon! Thank you so much for choosing Hoffman Toyota and sharing about your recent visit. The purchase of a vehicle is a huge investment and we always strive to make sure that the vehicles in our care are treated respectfully and with the utmost care. We are dedicated to providing excellent and efficient service as well as delivering a nicely washed car. We truly appreciate you and your vehicle and look forward to seeing you next time your vehicle needs service. Thanks again! Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

July 22, 2016

Excellent Very friendly Excellent Could not ask for better treatment. Always buy my cars from Hoffman. Will continue to do so and always recommend them to others and will More

by RIGHTESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Sep 01, 2016 -

Hoffman Toyota responded

Hello RIGHTESQ, Thank you for trusting Hoffman Toyota once again to give you and your vehicle the best treatment. We are glad to hear Daniel and his team were able to get you back on the road quickly and safely. Have a fantastic rest of the summer. Sincerely, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

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