Hoffman Toyota
West Simsbury, CT
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Dream team! To anyone considering buying a new car, before you read the rest of this review, do yourself a favor and buy with Hoffman Toyota! We had purchased To anyone considering buying a new car, before you read the rest of this review, do yourself a favor and buy with Hoffman Toyota! We had purchased our first Toyota vehicle with another dealer and had a deplorable experience (**cough cough – Middletown**). Hoffman Toyota was close-by, so when it came time to purchase another vehicle, we gave it a chance and went to them knowing exactly what we wanted. Julio Sosa (Brand Specialist) was the smiling face that greeted us and walked us through the whole process. He was friendly, professional, knowledgeable, and most importantly – honest. He kept us informed every step of the way and maintained open communication throughout. We also had the pleasure of working with Luis Plaza (Sales Manager) on our trade-in vehicles and he was equally charming, professional, knowledgeable, and again – honest. What he offered us for our trade ins was fair – and that’s all you can ask for when trading in a used car. He was upfront with us, listened to us, and was willing to work with us on a fair offer. The entire time, we felt so comfortable and everyone we interacted with was friendly, welcoming, and warm. We also worked with Jamal Alkatib (finance), who was so warm, kind, and knowledgeable; he explained everything so clearly. It was such a pleasure from beginning to end, that saying bye and driving away in our beautiful new car was bitter-sweet. The process was seamless, painless, and quick. We have already recommended Hoffman to family and friends looking for vehicles, new or used. You will not regret it – they will take care of your like family! More
Wonderful team! Was in and out in under 4hours with my trade, new car, insurance and financing! Can't recommend enough! Was in and out in under 4hours with my trade, new car, insurance and financing! Can't recommend enough! More
Extremely difficult to deal with!!!!Very pushy and Extremely difficult to deal with!!!! Very pushy and demanding. I tried them before and waited 3 hours for an oil change. I tried again and didn't Extremely difficult to deal with!!!! Very pushy and demanding. I tried them before and waited 3 hours for an oil change. I tried again and didn't get anything done because of the hasal. NO MORE!!!! More
From start to finish, the process was painless and worth the wait. Luis Plaza and his crew made sure that my experience was a good and positive one. He came through with everything he said he would do and h the wait. Luis Plaza and his crew made sure that my experience was a good and positive one. He came through with everything he said he would do and he kept me updated throughout the whole process. Great job everyone. I will definitely be returning here for my next toyota and I'll be telling all my friends and family as well. Again good job Hoffman Toyota. More
Sonia me ayudo a escoger mi carro fue paciente y me explico todas mis dudas y el manager Luis Plaza me ayudo con el aprobamiento incluso aprueban con TIN numbers explico todas mis dudas y el manager Luis Plaza me ayudo con el aprobamiento incluso aprueban con TIN numbers More