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Hoffman Toyota

West Simsbury, CT

4.0
879 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 879 reviews

August 05, 2016

Excellent The staff at Hoffman Toyota was very helpful, accommodating and delivered what they promised. The dealership atmosphere was friendly and there was no More

by DAN.PETRUZELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Mike Viara
August 05, 2016

An excellent professional job! Since I have had many, many mechanics and service centers working on my previous and present cars, I have never experienced such a through excellent More

by JBYCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
August 04, 2016

Too long I had tires rotated and checkup (no oil change or anything else) and it took 1.5 hours. That is way too long for an appt that was scheduled in advance More

by BILLK0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Fuhr
Aug 11, 2016 -

Hoffman Toyota responded

Hi BILLK0, Thank you for choosing Hoffman Toyota Scion service for your tire rotation and check up. We truly apologize for the frustration you experienced. Our service team is dedicated to providing a quick and efficient experience and it is clear you did not receive this at your recent visit. We value your time and have shared your feedback with our team as we are continuously looking to improve our processes. We look forward to the opportunity to serve you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 04, 2016

Would not work with Jamal again. Alvin was helpful when discussing our purchase. Jamal was absolutely horrible to work with. While he printed our paperwork, he literally answered 10 More

by POWERUPCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, James Fappiano, Zachary Hoffman, Alvin Gamble
August 03, 2016

very professional excellent overall service. Staff is very knowledgeable and courteous. The wait was not bad considering how busy it was with quite a few customers c More

by RONJHV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
August 03, 2016

Very good The new guy Dan was very helpful and a good listener. He made some great suggestions and took the initiative to suggest having some scratches looked a More

by melinsoffice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
August 02, 2016

Efficient The dealership was fair with the trade-in and efficient with the purchase. The salesman was personable, helpful, and authentic, A pleasurable car bu More

by ALQUIST
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Larry Valenta
August 01, 2016

Great dealership By far one of the best Toyota experiences I have had. They under promised and over delivered! Great job I will certainly return By far one of the best More

by KRINERREB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, Mike Viara
August 01, 2016

A+ CUSTOMER SERVICE & GREAT BUYING EXPERIENCE Very knowledgeable, patient & friendly Sales Rep plus a stress free, no hassle, no pressure buying experience .I will definitely recommend Hoffman T More

by POW123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib, Jeannette Garcia
August 01, 2016

Could not have received better service That's why we always buy our cars from Hoffman and George is the best. He knows his product and aims to please the customer More

by JO-ANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Corsa
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