Hoffman Toyota
West Simsbury, CT
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very professional excellent overall service. Staff is very knowledgeable and courteous. The wait was not bad considering how busy it was with quite a few customers c excellent overall service. Staff is very knowledgeable and courteous. The wait was not bad considering how busy it was with quite a few customers coming in and out. More
Very good The new guy Dan was very helpful and a good listener. He made some great suggestions and took the initiative to suggest having some scratches looked a The new guy Dan was very helpful and a good listener. He made some great suggestions and took the initiative to suggest having some scratches looked at by the body shop. They gave me a great quote too. I will ask for Dan next time I need service More
Efficient The dealership was fair with the trade-in and efficient with the purchase. The salesman was personable, helpful, and authentic, A pleasurable car bu The dealership was fair with the trade-in and efficient with the purchase. The salesman was personable, helpful, and authentic, A pleasurable car buying experience. More
A+ CUSTOMER SERVICE & GREAT BUYING EXPERIENCE Very knowledgeable, patient & friendly Sales Rep plus a stress free, no hassle, no pressure buying experience .I will definitely recommend Hoffman T Very knowledgeable, patient & friendly Sales Rep plus a stress free, no hassle, no pressure buying experience .I will definitely recommend Hoffman Toyota & Jeanette to all. More
Great dealership By far one of the best Toyota experiences I have had. They under promised and over delivered! Great job I will certainly return By far one of the best By far one of the best Toyota experiences I have had. They under promised and over delivered! Great job I will certainly return By far one of the best Toyota experiences I have had. They under promised and over delivered! Great job I will certainly return By far one of the best Toyota experiences I have had. They under promised and over delivered! Great job I will certainly return More
Could not have received better service That's why we always buy our cars from Hoffman and George is the best. He knows his product and aims to please the customer That's why we always buy our cars from Hoffman and George is the best. He knows his product and aims to please the customer More
general service No pushy sales pitches as was on my last visit. All work done in quick and orderly fashion. Vehicle taken earlier than scheduled appointment and ready No pushy sales pitches as was on my last visit. All work done in quick and orderly fashion. Vehicle taken earlier than scheduled appointment and ready before approximate time was given. More
Best car buying experience ever I recently purchased a 2016 Toyota 4Runner from Hoffman. There are many dealerships closer to home, but none that went out of their way on price, con I recently purchased a 2016 Toyota 4Runner from Hoffman. There are many dealerships closer to home, but none that went out of their way on price, convenience and customer service the way Hoffman did. I was shocked that a dealer could make the car buying experience this enjoyable. More
Great experience Sales rep didn't pressure me to buy a car. He understood what I was looking for and found it for me. I appreciated the explanation of the features o Sales rep didn't pressure me to buy a car. He understood what I was looking for and found it for me. I appreciated the explanation of the features of the car. More
Air bag recall I have an older vehicle that my son drives. It was on list for the airbag recall. I decided that I would bring it to a dealership close to where I wor I have an older vehicle that my son drives. It was on list for the airbag recall. I decided that I would bring it to a dealership close to where I work. I called the service dept of that dealership and was told the airbag would be ordered based on the Vin and I'd be contacted when they were in. I never received a call so I called back every two weeks to be put on hold several times, asked for my names/info several times and told they were on back order. After about 6 weeks I decided to try Hoffman and I called and they got the car in and had the recall done within 48 hours. I still have not heard back from the other dealership yet! It's been 8 weeks! I was placed on hold many times and I truly do not believe the other dealership ordered anything. Hoffman was prompt and considerate even for a very old car that had never been there for service prior and even knowing this was a recall and not a paid service. Thank You!! More