
Hoffman Toyota
West Simsbury, CT
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Easy. No haggling. I've always been hesitant to visit car dealers because of poor past experiences. But Hoffman was very easy to deal with and helpful in finding exactly I've always been hesitant to visit car dealers because of poor past experiences. But Hoffman was very easy to deal with and helpful in finding exactly what I wanted. John Rossley was very attentive to my calls and emails and worked with my bank and insurance to help close the deal quickly. Very positive experience. At the closing Jamal was very helpful and knowledgable and helped me to get a lower rate than my bank offered lowering my payments substantially. More
Great Experience! This was my first time buying a new car and I must say I had the best experience with Julio and Jamal. Julio took me on a test drive and told me all This was my first time buying a new car and I must say I had the best experience with Julio and Jamal. Julio took me on a test drive and told me all about the features available in the RAV4 and I was sold instantly. Then Jamal sat down and discussed all of our options and made sure I left with the best car for me. I will definitely be returning to Hoffman for any other car purchases. More
Long wait Very courteous and prompt staff. The wait was long for what was being done, but I did not have prior appointment. I always appreciate how everyone Very courteous and prompt staff. The wait was long for what was being done, but I did not have prior appointment. I always appreciate how everyone at this location is so courteous and always eager to assist. More
Customer focus The team was customer focused and flexible, courtesy drop off and pickup even afternoon was very convenient. I asked if they had a fuse for a separate The team was customer focused and flexible, courtesy drop off and pickup even afternoon was very convenient. I asked if they had a fuse for a separate car-unrelated to my service and Rich gave me a couple spares. I asked how much and he said "nothing-no worries". Acts of goodwill like that go a long way to me. More
Great dealership!!! Have to say Julio is always been a great pleasure to deal with!!!! Best salesman this side of Mississippi!!!! They should give this man a nice raise n Have to say Julio is always been a great pleasure to deal with!!!! Best salesman this side of Mississippi!!!! They should give this man a nice raise not many out there like him More
Simple and Easy My Rav4 lease was ending and after trying to work with another Toyota dealership I was less than enthusiastic to about getting a new vehicle. At Hoffm My Rav4 lease was ending and after trying to work with another Toyota dealership I was less than enthusiastic to about getting a new vehicle. At Hoffman Jose Rivera understood my frustrations and made the process more than easy. He asked me what I wanted and within 30 mins I was in a new lease with a new Rav4, with EVERYTHING I wanted, at the perfect payment. Jose R. And Jose Espinosa made my purchase experience simple and easy, and I was able to breathe a sigh of relief. If you want a haggle free, no stress experience to purchase/lease a car you'll love- then I would highly recommend Hoffman Toyota and working with Jose Rivera! More
I would go back- and I hate dealing with cars! They got me in for my first 4000 mile service with a new truck quickly, didn't find any surprises and fixed a wiper blade that had come loose. I use They got me in for my first 4000 mile service with a new truck quickly, didn't find any surprises and fixed a wiper blade that had come loose. I use Hoffman Audi for my primary car which is why I chose this dealership. More
Professional service Took car for 5.000 miles check, the service staff was very profesional, polite and friendly esp Mike D. Small waiting area with coffee machine tv and Took car for 5.000 miles check, the service staff was very profesional, polite and friendly esp Mike D. Small waiting area with coffee machine tv and Wifi, two computers, if you need to wait longer it is located within walking distance to shopping area and a few restaurants. They called me when the car was ready and they also cleaned it (on the outside) which was a nice surprise. More
Professional Service I was in the market for a Rav4 Hybrid. I was evaluating the dealers in 3 categories 1. Over all value of the Deal 2. Ease of doing business 3. Ava I was in the market for a Rav4 Hybrid. I was evaluating the dealers in 3 categories 1. Over all value of the Deal 2. Ease of doing business 3. Availability of exact car Make / Model / Trim / Package. Hoffman Toyota provided the best deal value across all the dealers in these three categories. Al Gamble was good to deal with More
I had a great experience with Patrick Pantalone Patrick was helpful, enthusiastic, and fair/honest. I had a good overall experience and felt that the financial negotiations went well. Patrick was cl Patrick was helpful, enthusiastic, and fair/honest. I had a good overall experience and felt that the financial negotiations went well. Patrick was clear and he made me feel comfortable throughout the process. More