Hoffman Toyota
West Simsbury, CT
Filter Reviews by Keyword
By Type
Showing 875 reviews
Great dealership!!! Have to say Julio is always been a great pleasure to deal with!!!! Best salesman this side of Mississippi!!!! They should give this man a nice raise n Have to say Julio is always been a great pleasure to deal with!!!! Best salesman this side of Mississippi!!!! They should give this man a nice raise not many out there like him More
Simple and Easy My Rav4 lease was ending and after trying to work with another Toyota dealership I was less than enthusiastic to about getting a new vehicle. At Hoffm My Rav4 lease was ending and after trying to work with another Toyota dealership I was less than enthusiastic to about getting a new vehicle. At Hoffman Jose Rivera understood my frustrations and made the process more than easy. He asked me what I wanted and within 30 mins I was in a new lease with a new Rav4, with EVERYTHING I wanted, at the perfect payment. Jose R. And Jose Espinosa made my purchase experience simple and easy, and I was able to breathe a sigh of relief. If you want a haggle free, no stress experience to purchase/lease a car you'll love- then I would highly recommend Hoffman Toyota and working with Jose Rivera! More
I would go back- and I hate dealing with cars! They got me in for my first 4000 mile service with a new truck quickly, didn't find any surprises and fixed a wiper blade that had come loose. I use They got me in for my first 4000 mile service with a new truck quickly, didn't find any surprises and fixed a wiper blade that had come loose. I use Hoffman Audi for my primary car which is why I chose this dealership. More
Professional service Took car for 5.000 miles check, the service staff was very profesional, polite and friendly esp Mike D. Small waiting area with coffee machine tv and Took car for 5.000 miles check, the service staff was very profesional, polite and friendly esp Mike D. Small waiting area with coffee machine tv and Wifi, two computers, if you need to wait longer it is located within walking distance to shopping area and a few restaurants. They called me when the car was ready and they also cleaned it (on the outside) which was a nice surprise. More
Professional Service I was in the market for a Rav4 Hybrid. I was evaluating the dealers in 3 categories 1. Over all value of the Deal 2. Ease of doing business 3. Ava I was in the market for a Rav4 Hybrid. I was evaluating the dealers in 3 categories 1. Over all value of the Deal 2. Ease of doing business 3. Availability of exact car Make / Model / Trim / Package. Hoffman Toyota provided the best deal value across all the dealers in these three categories. Al Gamble was good to deal with More
I had a great experience with Patrick Pantalone Patrick was helpful, enthusiastic, and fair/honest. I had a good overall experience and felt that the financial negotiations went well. Patrick was cl Patrick was helpful, enthusiastic, and fair/honest. I had a good overall experience and felt that the financial negotiations went well. Patrick was clear and he made me feel comfortable throughout the process. More
Excellent The staff at Hoffman Toyota was very helpful, accommodating and delivered what they promised. The dealership atmosphere was friendly and there was no The staff at Hoffman Toyota was very helpful, accommodating and delivered what they promised. The dealership atmosphere was friendly and there was no pressure to buy which was particularly refreshing. More
An excellent professional job! Since I have had many, many mechanics and service centers working on my previous and present cars, I have never experienced such a through excellent Since I have had many, many mechanics and service centers working on my previous and present cars, I have never experienced such a through excellent mechanic jobs yet like here. Mr Mike Fitzgerald, Service Advisor, is very gentle and kind for his customer. Lastly, he handed me "Automobile Status Report" which is very understandable. Thank you very much. More
Would not work with Jamal again. Alvin was helpful when discussing our purchase. Jamal was absolutely horrible to work with. While he printed our paperwork, he literally answered 10 Alvin was helpful when discussing our purchase. Jamal was absolutely horrible to work with. While he printed our paperwork, he literally answered 10 phone calls from his kids and was yelling at them. He explained nothing in the paperwork. He also told us he was giving us an 8 year warranty but instead charged us 1800 dollars for it. When we went back to take the warranty off, he told us our car was never certified, and when I tried to discuss it with him, he said he didn't care and that's not what we were there to discuss. Afterwards I saw the sales managers who confirmed our car was indeed certified, and Jamal was lying. He was cocky and rude and I would never work with him again. Sales managers Zachary and James were helpful when I visited to clear up paperwork issues, and they seem to really care about the customers being happy. More
Too long I had tires rotated and checkup (no oil change or anything else) and it took 1.5 hours. That is way too long for an appt that was scheduled in advance I had tires rotated and checkup (no oil change or anything else) and it took 1.5 hours. That is way too long for an appt that was scheduled in advance. More