Hoffman Toyota

Expensive Vacation I dropped off my 2005 Tacoma Pre Runner for recall service (rear leaf springs) so it could be done while I was on vacation. I also asked for Hoffman I dropped off my 2005 Tacoma Pre Runner for recall service (rear leaf springs) so it could be done while I was on vacation. I also asked for Hoffman to check the brakes and change the transmission, coolant and differential fluids. They did a great job on everything and I also ended up changing the spark plugs, cleaning the injectors and after inspection of the brake system I needed new discs and calipers along with new front wheel bearings they found to be failing. So I ended up with a big bill at the end of vacation, but Michael, Service Advisor, kept me informed of everything along the way so it wasn't a shock. The truck is safe and ready for another 100,000 miles now. More

Great experience at Hoffman Toyota! This is the third vehicle I have leased from Hoffman Toyota for my daughter. The process of returning her old vehicle and leasing a new one was comp This is the third vehicle I have leased from Hoffman Toyota for my daughter. The process of returning her old vehicle and leasing a new one was completely seamless and stress free. Everyone at the dealership is friendly, knowledgeable and really just a pleasure to deal with! More

Seamless,professional This was my second leased vehicle with Hoffman and with John Rossley. Both experiences were efficient, thorough, and enjoyable. John didn't hesitate t This was my second leased vehicle with Hoffman and with John Rossley. Both experiences were efficient, thorough, and enjoyable. John didn't hesitate to take the time needed to explain all my options, and if he didn't have an immediate answer, he got it promptly. I would not hesitate to recommend John/Hoffman Toyota to anyone, because I know that customers will receive consistent, honest, and quality care. More

Excellent customer service We live over an hour and a half away, but we're contacted by Elena from the business development group introducing us to Hoffman and providing a quote We live over an hour and a half away, but we're contacted by Elena from the business development group introducing us to Hoffman and providing a quote over email, which was competitive with other quotes recieved. Hoffman happened to have the exact color combination we were initially looking for. When we arrived we met Ben Jones as soon as we pulled up, I explained we had a quote from Elena, and he pointed us towards the vehicle ww were looking for, but then gave us our space to look without hovering over us. Turns out we found a different color combination that we preferred. Ben was right there to answer our questions and provided no pressure trying to make a sale. Once we decided that we wanted the vehicle, Ben and his management were very easy to work with and come to an agreement on a sales price as well as a trade in value. Ben was a true gentleman throughout the entire process. The sales manager was also very easy to work with and was not pushy towards financing, extended warranties etc. I would recommend Hoffman to anyone who is interested in buying a new car or truck. Give them a chance, and you will not be disappointed based on my experience. More

Efficient and Personable My Sienna went in for regular service and recall. I arrived fifteen minutes late for the appointment, but was still greeted kindly. I was told exact My Sienna went in for regular service and recall. I arrived fifteen minutes late for the appointment, but was still greeted kindly. I was told exactly what to expect at drop off in terms of length of the appointment and what documents I would need if I wanted a loaner. A very clean and comfortable loaner was reserved for me and I enjoyed driving it. The appointment took about 6 hours and at pick up I was checked out quickly and kindly. More

Compassionate, Caring & Kind I always know that I will get wonderful help from Mike Fitzgerald. These adjectives describe him :) I am grateful for his great service these past 8 y I always know that I will get wonderful help from Mike Fitzgerald. These adjectives describe him :) I am grateful for his great service these past 8 years:) More

They made a bad situation better I wasn't thrilled with the amount of work my car needed but they worked with me and made a bad situation good. I'm super happy with the outcome -- my I wasn't thrilled with the amount of work my car needed but they worked with me and made a bad situation good. I'm super happy with the outcome -- my car drives great and handles like new. I find the guys at Hoffman Toyota to be very honest and willing to go the extra mile. A big thanks to you all! More

Fantastic First-Time Buying Experience! I wasn't planning on being in the market for a new car but my 2002 Toyota Camry that I bought from a co-worker a while back just had too many issues t I wasn't planning on being in the market for a new car but my 2002 Toyota Camry that I bought from a co-worker a while back just had too many issues to reasonably fix. I ended up deciding to lease a 2016 Scion iA and Bill Jones was extremely helpful and accessible during the process. Between the student discount and the trade-in value, they covered the remaining cost of my loan on my old car. Additionally, Jamal helped make the potentially overwhelming signing process as clear and transparent as possible. I was extremely happy with my experience. More

2cars 1week This was second car I bought this week and just like the first Julio was amazing! 5th or 6 th car I have purchase threw him and no b.s!!!!! Every sale This was second car I bought this week and just like the first Julio was amazing! 5th or 6 th car I have purchase threw him and no b.s!!!!! Every salesman should be like him ! Buying a car used to be a headache but not with him.i hope Hoffman realizes what a good person they have working there. As long as he works there this will be the only place o buy a car More

Excellent transportation while vehicle is serviced Hoffman Toyota provided me with prompt courteous transportation to my place of work and back to the dealership while my car was being serviced. I app Hoffman Toyota provided me with prompt courteous transportation to my place of work and back to the dealership while my car was being serviced. I appreciate the car wash included with the complimentary 20,000 oil change/tire rotation. More