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Hoffman Toyota
West Simsbury, CT
879 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 02, 2016
best Toyota dealership !! I had a wonderful experience at Hoffman Toyota .because of Jamal Alkatib . I have been buying Toyotas for 18 years at other dealerships , but I am now I had a wonderful experience at Hoffman Toyota .because of Jamal Alkatib . I have been buying Toyotas for 18 years at other dealerships , but I am now only a Hoffman customer . He went above and beyond to make sure I got the best deal and was happy with the service . This was a first !! Thank you Jamal and Tyrrell!! More
by Andrea
Employees Worked With
Tyrrell Dabrowski, Jamal Alkatib, James Fappiano, Patrick Pantalone
August 31, 2016
Amazing, quick service! Came in at 5pm to buy a Scion, left by 7 with the car...Jamal was absolutely amazing in finance. He really helped us out! Came in at 5pm to buy a Scion, left by 7 with the car...Jamal was absolutely amazing in finance. He really helped us out! More
by erint123
Employees Worked With
Jamal Alkatib, Jeannette Garcia
August 31, 2016
Worth the drive Larry was great! He was even willing to come in on his day off to make sure I was happy. I also got to work with Zachary Hoffman, not often do you g Larry was great! He was even willing to come in on his day off to make sure I was happy. I also got to work with Zachary Hoffman, not often do you get to work with a family member of the dealership. More
by TONYV21
Verified CustomerEmployees Worked With
Wendy Lara, , Larry Valenta, Mike Viara, Zachary Hoffman
August 31, 2016
Good Experience Alvin Gamble was a great help. He found me exactly what I was looking for, at a price I was comfortable with. The overall service and experience was g Alvin Gamble was a great help. He found me exactly what I was looking for, at a price I was comfortable with. The overall service and experience was great. I would definitly recommend Alvin's service and this dealership. More
by Rebecca
Employees Worked With
Jose Espinosa, Alvin Gamble
August 31, 2016
Great experience !! This is the first time I used this dealership and I will return again. I found Daniel Savoia to be very helpful, knowledgeable and courteous. Thank yo This is the first time I used this dealership and I will return again. I found Daniel Savoia to be very helpful, knowledgeable and courteous. Thank you Dan!! More
by RFARBER1913
Employees Worked With
Daniel Savoia
August 31, 2016
Good experience After dealing with Julio Sosa, I would definitely recommend this dealership! Julio Sosa took care of everything from the sales side of the house. Un After dealing with Julio Sosa, I would definitely recommend this dealership! Julio Sosa took care of everything from the sales side of the house. Unfortunately, the agreed upon apr was not honored by their finance department. Their excuse was that I had a low score, which only occurred due to the fact that my credit union ran my credit score once and toyota ran it a second time which in turn lowered my score. The sales staff was fine but the finance staff leaves much to desire. With that said, I would definitely buy another vehicle from Julio Sosa... but will definitely use my fed credit union the next time around. Honesty is the best policy especially when your business thrives on repeat customers and recommendations. More
by MLEW803
Employees Worked With
Julio Sosa, Jose Espinosa, Jamal Alkatib
August 28, 2016
Great,as always Their service is always excellent!! From the minute I drove in it was a great experience. My only,annoyance is I need to write 25 words. Why isn't Their service is always excellent!! From the minute I drove in it was a great experience. My only,annoyance is I need to write 25 words. Why isn't excellent enough? More
by lissiebrooks
Employees Worked With
Keith Lundy
August 26, 2016
Auto repair My 2001 Tacoma exhaust system needed almost total replacement, including new sensors. The proposed cost of replacement plus tax exceeded the KBB trade My 2001 Tacoma exhaust system needed almost total replacement, including new sensors. The proposed cost of replacement plus tax exceeded the KBB trade value of the truck - so I considered just having the truck hauled to the dump. Service advisor Keith Lundy, through herculean effort, managed to put together a package that saved me almost 50%. I am also grateful that he kept me informed about every twist and turn. I'm keeping the truck, thanks to Keith. More
by FRANANDBOBJ
Employees Worked With
Keith Lundy
August 26, 2016
Great experience Linda Shultz was great from start to finish. She assured I had a loaner for the day (thank you, Kathy!), got me out the door quickly so I could get o Linda Shultz was great from start to finish. She assured I had a loaner for the day (thank you, Kathy!), got me out the door quickly so I could get on my way to work and communicated well throughout the day. The staff members providing the actual maintenance services (brakes, etc.) were able to complete all of the work on the same day even though there were a few obstacles. It came up during inspection that I needed spark plugs that had to be brought over from Lexus and the parts arrived later than expected. In addition, dropping off the loaner after hours and getting my car was a breeze. Thank you!!! More
by Ellen
Employees Worked With
Linda Schultz
August 26, 2016
Efficient and friendly I have always had great service experiances with this dealership. The staff is very knowledgeable and honest. They do not try to push things on you t I have always had great service experiances with this dealership. The staff is very knowledgeable and honest. They do not try to push things on you that you don't need like other service departments do. More
by FPREEV
Employees Worked With
Mike Fitzgerald
