Hoffman Toyota
West Simsbury, CT
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Excellent Experience! It was my first time at Hoffman Toyota, as I have had recent terrible experiences with my dealership of 7 years. I made my appointment online and rece It was my first time at Hoffman Toyota, as I have had recent terrible experiences with my dealership of 7 years. I made my appointment online and received a confirmation email as well as a reminder for my visit. I was greeted by Mike who was a familiar face from my previous dealership. Service was timely and Mike kept me informed of the progress of my vehicle. I even took advantage of the many coupon offers the dealer had as well. The waiting area is comfortable and has many amenities- free WiFi, coffee, plenty of seating area, computers etc. I will be back for future service appointments! More
My evaluation of Mitchell car service dupport Courteous, professional, trustworthy sums up my continued use of dependable car service. I don't know how to better describe my long existing service Courteous, professional, trustworthy sums up my continued use of dependable car service. I don't know how to better describe my long existing service support on my current and previous putchase and service of Mitchell sold family cars. More
Solid experience; understand my vehicle so booked online & yet again, no one has a record of it when I check in or what I've requested. There's clearly no feed from the system to the servic so booked online & yet again, no one has a record of it when I check in or what I've requested. There's clearly no feed from the system to the service advisors. Routine 80k checkup w/ oil change & tire rotation plus a recall for a door/window switch. All was good there, but they noticed I had a leaking rear diff which was because we had it changed at a Valvoline who didn't put original plug and a gasket on. so that required a full diff change. They also pointed out my right rear wheel bearing was going (which does make a high pitched whir at high speeds) -- they said it will make more & more noise but is safe to drive on. Also the water pump bearings are starting to wear which could go soon. More
Awesome service department I was able to get a last minute oil change appointment on a holiday weekend. All staff I intreacted with were both friendly and professional. I was able to get a last minute oil change appointment on a holiday weekend. All staff I intreacted with were both friendly and professional. More
Love my new Prius! Ednai made the new car purchase very easy. He gave special advice to my wife for a problem with gasoline usage in her Toyota. The new Prius is our fif Ednai made the new car purchase very easy. He gave special advice to my wife for a problem with gasoline usage in her Toyota. The new Prius is our fifth Toyota and we are very happy with them. Bon R. Smith More
New car purchase I am very happy with my purchase. Jesus spent much time with me educating me about my choices and helping me to make the best decision to meet my nee I am very happy with my purchase. Jesus spent much time with me educating me about my choices and helping me to make the best decision to meet my needs.It was a positive experience! More
best Toyota dealership !! I had a wonderful experience at Hoffman Toyota .because of Jamal Alkatib . I have been buying Toyotas for 18 years at other dealerships , but I am now I had a wonderful experience at Hoffman Toyota .because of Jamal Alkatib . I have been buying Toyotas for 18 years at other dealerships , but I am now only a Hoffman customer . He went above and beyond to make sure I got the best deal and was happy with the service . This was a first !! Thank you Jamal and Tyrrell!! More
Good Experience Alvin Gamble was a great help. He found me exactly what I was looking for, at a price I was comfortable with. The overall service and experience was g Alvin Gamble was a great help. He found me exactly what I was looking for, at a price I was comfortable with. The overall service and experience was great. I would definitly recommend Alvin's service and this dealership. More
Amazing, quick service! Came in at 5pm to buy a Scion, left by 7 with the car...Jamal was absolutely amazing in finance. He really helped us out! Came in at 5pm to buy a Scion, left by 7 with the car...Jamal was absolutely amazing in finance. He really helped us out! More
Great experience !! This is the first time I used this dealership and I will return again. I found Daniel Savoia to be very helpful, knowledgeable and courteous. Thank yo This is the first time I used this dealership and I will return again. I found Daniel Savoia to be very helpful, knowledgeable and courteous. Thank you Dan!! More