
Hoffman Toyota
West Simsbury, CT
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Air bag issues wires were chewed up and the fix new would have been close to 1k- attempted to work the problem and got it fixed without new parts- both mechanic and wires were chewed up and the fix new would have been close to 1k- attempted to work the problem and got it fixed without new parts- both mechanic and Keith were a great help- I was surprised having used my own mechanic for some time. Grateful for all the help- Thanks Wayne More
Good experience Friendly sales person, no pressure, I was pleasantly surprised how Ednei he made me feel like he provided me with the right car for the right price Friendly sales person, no pressure, I was pleasantly surprised how Ednei he made me feel like he provided me with the right car for the right price. Thank you Ednei! More
My car lease at Hoffman Toyota. We were very satisfied with the way things went. Patrick Pantalone was informative, and very agreeable to deal with.. I would go back to him in the f We were very satisfied with the way things went. Patrick Pantalone was informative, and very agreeable to deal with.. I would go back to him in the future and certainly recommend him to my family and friends. Impressed as to how friendly everyone in the sales area were. Nice atmosphere in which to shop for a car More
Remarkable Dealership & Outstanding Professionals I've leased Toyota cars for nearly 20 years all over the country. This experience has definitely been the best I can ever remember. From the minute I I've leased Toyota cars for nearly 20 years all over the country. This experience has definitely been the best I can ever remember. From the minute I first texted to the minute I finally drove drove off with not one, but two cars in less than 48 hours! The sales staff did everything in their power to make me feel like I was the only customer on the lot. Jose was a kind and professional sales manager, Jesus was an excellent salesman, and together they never pressured me into a leasing decision. Jamal, their finance professional, was totally dedicated to helping me find the right deal that would walk the line between the vehicle I would love, and the best deal available. These people did the impossible when it came to leasing not one but two Toyota vehicles. They made the experience enjoyable for me and my family. I can't thank them enough for their outstanding efforts! I even brought them cupcakes for their hard work! We plan on being lifetime customers! More
Good experience pleasant surroundings. Very satisfied, everything done that I had gone for. The waiting area was very comfortable and clean. Cannot think of anything negative. Will definit Very satisfied, everything done that I had gone for. The waiting area was very comfortable and clean. Cannot think of anything negative. Will definitely do service work again at Hoffman. More
Great Service - First Time Customer Courteous, knowledgable, thorough service experience with detailed explanation of work recommended and done. Trusted my Service Advisor's (Asst Servi Courteous, knowledgable, thorough service experience with detailed explanation of work recommended and done. Trusted my Service Advisor's (Asst Service Manager) judgement. Am a first time customer who just relocated from the Boston area. More
Pleased Excellent and each person I met was very concerned with my concern. Very professional. The car wash was an unexpected bonus and very much appreciate Excellent and each person I met was very concerned with my concern. Very professional. The car wash was an unexpected bonus and very much appreciated. More
covered under warranty! had an issue with my brakes on my new car and Mike handled the problem with ease. Reassured me it would be covered under warranty! The job was comple had an issue with my brakes on my new car and Mike handled the problem with ease. Reassured me it would be covered under warranty! The job was completed quickly and was covered. I like the service department that Toyota offers here at Hoffman of Avon. All the people are knowledgeable and extremely helpful. More
Smooth, stress-free process I was buying a new car for the first time in 12 years and was nervous about the process, especially being a woman shopping on my own. I lucked into ge I was buying a new car for the first time in 12 years and was nervous about the process, especially being a woman shopping on my own. I lucked into getting Julio, who took me on a test drive and very patiently answered all my questions. I fully expected to be pressured after I left, while I was exploring other cars and options, but that didn't happen at all, and at the end of the day, was a major reason I went with Hoffman. I felt like I got a good deal on my trade-in, and got a good deal overall. Julio took the time to show me the car (a lot's changed in 12 years!) and I felt really comfortable with it when I drove off. I'd definitely come back to buy from Hoffman again -- hopefully sooner than 12 years from now! More
Excellent job Larry did excellent job he went with all the details and he is very good salesman if I have to buy another car in the feature I will call Larry he is Larry did excellent job he went with all the details and he is very good salesman if I have to buy another car in the feature I will call Larry he is good guy. More