Hoffman Toyota
West Simsbury, CT
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Jeannette Garcia was a great help found me exactly what I was looking for Im absolutely happy an great full overall service and experience was great. was a great help found me exactly what I was looking for Im absolutely happy an great full overall service and experience was great. More
Always great service I have always had great respect and trust in Mike Fitzgerald. He is professional, knowledgeable, honest and works with me to explain what service I ne I have always had great respect and trust in Mike Fitzgerald. He is professional, knowledgeable, honest and works with me to explain what service I need and why. I never feel rushed and I feel confident that he addresses my needs and budget. He is such an asset to your company. Also, on Wednesday of this week, another fine, young man (sorry I forgot his name..Dan?) checked me in as Mike was with someone else. He was very professional, personable and customer oriented. More
Amazing as always! Like always amazing service. Very quick and fixed it right! Mike Fitzgerald is one of the best to deal with. Always willing to go the extra to make y Like always amazing service. Very quick and fixed it right! Mike Fitzgerald is one of the best to deal with. Always willing to go the extra to make your experience as quick and nice as possible. More
$8000 oil change After bringing my car in for an oil change, I complained of a noise coming from the AC fan. After further inspection, the technician found a large mou After bringing my car in for an oil change, I complained of a noise coming from the AC fan. After further inspection, the technician found a large mouse nest next to my fan! After being told they were recommending $8000 in replacement parts the mice had destroyed, my service manager, Mike Fitzgerald took control and coordinated everything with my insurance company. What could have been a financial disaster, was handled seamlessly and professionally by Mike and my 2010 Preius looks like new!! I couldn't be happier ! More
New frame Hoffman toyota was a great experience fir me. The service team lead by Mike Fitzgerald, offered the best service ive ever had at a dealership. I would Hoffman toyota was a great experience fir me. The service team lead by Mike Fitzgerald, offered the best service ive ever had at a dealership. I would definitely come back for more. More
Air bag issues wires were chewed up and the fix new would have been close to 1k- attempted to work the problem and got it fixed without new parts- both mechanic and wires were chewed up and the fix new would have been close to 1k- attempted to work the problem and got it fixed without new parts- both mechanic and Keith were a great help- I was surprised having used my own mechanic for some time. Grateful for all the help- Thanks Wayne More
knowledgeable, friendly, personable For the past 25 plus years of doing business with Hoffman, always been stress-free experience, Mike F always a pleasure dealing with and your waitin For the past 25 plus years of doing business with Hoffman, always been stress-free experience, Mike F always a pleasure dealing with and your waiting area very comfortable More
Good experience Friendly sales person, no pressure, I was pleasantly surprised how Ednei he made me feel like he provided me with the right car for the right price Friendly sales person, no pressure, I was pleasantly surprised how Ednei he made me feel like he provided me with the right car for the right price. Thank you Ednei! More
My car lease at Hoffman Toyota. We were very satisfied with the way things went. Patrick Pantalone was informative, and very agreeable to deal with.. I would go back to him in the f We were very satisfied with the way things went. Patrick Pantalone was informative, and very agreeable to deal with.. I would go back to him in the future and certainly recommend him to my family and friends. Impressed as to how friendly everyone in the sales area were. Nice atmosphere in which to shop for a car More
Remarkable Dealership & Outstanding Professionals I've leased Toyota cars for nearly 20 years all over the country. This experience has definitely been the best I can ever remember. From the minute I I've leased Toyota cars for nearly 20 years all over the country. This experience has definitely been the best I can ever remember. From the minute I first texted to the minute I finally drove drove off with not one, but two cars in less than 48 hours! The sales staff did everything in their power to make me feel like I was the only customer on the lot. Jose was a kind and professional sales manager, Jesus was an excellent salesman, and together they never pressured me into a leasing decision. Jamal, their finance professional, was totally dedicated to helping me find the right deal that would walk the line between the vehicle I would love, and the best deal available. These people did the impossible when it came to leasing not one but two Toyota vehicles. They made the experience enjoyable for me and my family. I can't thank them enough for their outstanding efforts! I even brought them cupcakes for their hard work! We plan on being lifetime customers! More