Hoffman Toyota
West Simsbury, CT
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All issues resolved to my satisfaction The issues I had with my newly purchased certified Toyota Venza were corrected by Kathy Skiba & Mike Fitzgerald, I am very pleased. Mike was excelle The issues I had with my newly purchased certified Toyota Venza were corrected by Kathy Skiba & Mike Fitzgerald, I am very pleased. Mike was excellent to work with, I will be returning for service in the future. More
Fantastic, reliable and trustworthy service I have been coming to Hoffman Toyota since I bought my very first car 20 years ago. And I have only had Toyotas (from Hoffman) ever since. And I have I have been coming to Hoffman Toyota since I bought my very first car 20 years ago. And I have only had Toyotas (from Hoffman) ever since. And I have always been pleased with their service. I recently had a hitch put on, and they did an outstanding job. It looks fantastic. Also, Michael F. is one of the most helpful people I have ever met anywhere, let alone at Hoffman! More
Jesus Roche is excellent! I had the pleasure of working with Mr. Jesus Roche who demonstrated knowledge and patience and made my experience a very pleasant one. I am impressed I had the pleasure of working with Mr. Jesus Roche who demonstrated knowledge and patience and made my experience a very pleasant one. I am impressed with the level of professionalism that I received from him and will definitely recommend him to friends and family. More
Good all around experience. First time doing serive at this dealership. As the title suggest All around good service. I will be doing most of my carsnare service here. First time doing serive at this dealership. As the title suggest All around good service. I will be doing most of my carsnare service here. More
Great certified used Toyota buying experience! I was not looking forward to purchasing a car but I honestly can say Jose and the staff made my used car buying experience straightforward, low pressu I was not looking forward to purchasing a car but I honestly can say Jose and the staff made my used car buying experience straightforward, low pressure, fair and a real pleasure. Communication, organization and follow-up were all seamless and everything was just as promised. They were also very fair on the trade in of my old car and gave me the true "trade in value" I was hoping for and compared to on-line. I highly recommend and plan on using in the future. More
A very bad day turned around Facing the possibility of a $5,000 repair to my Sienna, Daniel Savoia worked to ensure my warranty would cover the repair and found a loaner for me t Facing the possibility of a $5,000 repair to my Sienna, Daniel Savoia worked to ensure my warranty would cover the repair and found a loaner for me to use while my van was being repaired. He was calm and professional when I burst into tears at the thought of such an expensive repair, especially since I was unemployed. I very much appreciate his persistence and professionalism. I will definitely be returning for all my service needs. More
Awesome service department staff, great repair work I went in to have a few repairs and was greeted right away. Mike listened to all the things I needed done and he made sure all things where taken care I went in to have a few repairs and was greeted right away. Mike listened to all the things I needed done and he made sure all things where taken care of properly. When the suv was returned to me all the items seem to be great and running like new. I really appreciate how well things where taken care of and would highly recommend this dealership service department to everyone. More
In and out in 4 hours with John Rossley We traded in two cars and bought a certified Highlander from John Rossley. We were driving home in less than 4 hours. Their prices are great and John We traded in two cars and bought a certified Highlander from John Rossley. We were driving home in less than 4 hours. Their prices are great and John worked with us to get us out of there ASAP. Also the finance guy and general manager were very informative and not pushy. More
Received routine service when I called that day. Calledat 1:30 TO SCHEDULE SERVICE. Told to be there by 2:00 PM. Taken right in.Also requested check brakes and windshield wiper blades. The service w Calledat 1:30 TO SCHEDULE SERVICE. Told to be there by 2:00 PM. Taken right in.Also requested check brakes and windshield wiper blades. The service was done promptly. The brake rotors needed replacement but were safe to drive with. The the car needed alignment and the tires were close to being bare but were still legal. The work provide was explained. Future work and costs were laid out clearly for me. I pleased with the service More
Service Consultants Proffesionalism I was amazed and overwhelmed with the professionalism and knowledge of Dan Savoia during my visit recently. He took the time and had the patience to I was amazed and overwhelmed with the professionalism and knowledge of Dan Savoia during my visit recently. He took the time and had the patience to counsel me and my wife on he qualities of the Hoffman Family and the benefits associated with establishing a life long relationship with the Hoffman dealership. We have longed for establishing a trusting and worry free bond with this type of dealership and left there after an 8 hour visit with such a strong feeling of satisfaction. Both Dan and James, Sales Manager represent Hoffman as if they were the owners of the company!!! Thank You Gary LaPlante Cell: (860) 806-2693 More