Hoffman Toyota

I go out of my way to go to Hoffman Toyota. Although I live about a mile away from where I bought my Prius, I traveled almost an hour to have my recent safety recall done at Hoffman in Sismsbury Although I live about a mile away from where I bought my Prius, I traveled almost an hour to have my recent safety recall done at Hoffman in Sismsbury. The work was done, a nice neat job, almost an hour ahead of the projected time. (I had waited for the car.) Only negative I can think of is the recommended extra services "I need", that are not called out in the owners maintenance manual. But all the dealers do this. More

Purchased a new vehicle 2 days ago I've now bought 4 vehicles at Hoffman and since my first purchase, I have always requested salesman John Oulundsen to take care of my purchase. He mak I've now bought 4 vehicles at Hoffman and since my first purchase, I have always requested salesman John Oulundsen to take care of my purchase. He makes the process easier and he's enjoyable to deal with. I hope he never retires. Jamal Alkatib has also been great to deal with as far as financing on my latest two purchases. More

Great experience Very happy with the staff at Hoffman's. John was knowledgeable and friendly. Made the sale easy on me. The car had a couple small dents in it that the Very happy with the staff at Hoffman's. John was knowledgeable and friendly. Made the sale easy on me. The car had a couple small dents in it that the detailing staff made look just about like new when I picked it up which was a pleasant surprise. All in all I would definitely buy from Hoffman's again and will recommend to friends and family. More

Incomplete service with confused employees I brought my car in for an interior detailing and was told it would take 4 hours and would have to be left over night. I left my car and was waiting f I brought my car in for an interior detailing and was told it would take 4 hours and would have to be left over night. I left my car and was waiting for them to call and tell me it was finished, but 24 hrs later they still hadn't called me. I called back 3 times and kept hearing different responses on if my car was finished or not. Finally I got the go ahead to come pick it up and as I got there they once again said it wasn't done. Luckily the man working there explained how the car just wasn't completely dry yet and as an apology could have the car delivered the next day once it was really done drying. I had this done and was thankful for this offer, but then once my car was delivered I discovered that my car still had dirt/grime all over the passenger side where the seatbelt is connected. I paid over $100 for this job and expected it to be completely clean for this price so I am unsatisfied with this job. While the above review was left after a disappointing visit, both Mike Fitzgerald and Michael DeAngelis wanted to make sure that this situation was made right, and they followed through on their promise. The car was completely detailed, including the inside and outside, at no charge. They did the job correctly and I am glad that I let them fix the previous job. More

Friendly people zero-hassle dealership! I told them what I was looking for, what I could afford and they delivered. It was that simple and easy. They also worked out a great warranty for th I told them what I was looking for, what I could afford and they delivered. It was that simple and easy. They also worked out a great warranty for the vehicle. I was really impressed with the sales and finance department. More

Battery replacement and recall I was pleased that jim listened to my concerns regarding my recent purchase and was willing to resolve them without question! I will continue to have I was pleased that jim listened to my concerns regarding my recent purchase and was willing to resolve them without question! I will continue to have serviced performed at the dealership! Thanks Jim More

Almost perfect Took car in for a recall. Agreed to a world class inspection which is clearly dealer talk for charging big bucks to make up for the free recall work. Took car in for a recall. Agreed to a world class inspection which is clearly dealer talk for charging big bucks to make up for the free recall work. It worked exactly as expected as I got a big bill for the work the inspection turned up. Then although the paperwork said the car had been cleaned up after interior work we found the interior was anything but clean. Excellent check in and check out as always. More

Awesome Experience Hoffman Toyota staff always goes above and beyond to meet my needs. They are always very professional and they answer all my questions in a timely ma Hoffman Toyota staff always goes above and beyond to meet my needs. They are always very professional and they answer all my questions in a timely manner. More

Professional We recently purchased a brand new Toyota Tacoma from the best: Hoffman Toyota. They met all of our needs and continue to treat us with respect and th We recently purchased a brand new Toyota Tacoma from the best: Hoffman Toyota. They met all of our needs and continue to treat us with respect and they go out of their way to do so. They are the best!!! More

Business As Usual Julio who was pleased to work with us to move their truck off their lot is now very impatient because " I knew exactly what i paid for when I paid f Julio who was pleased to work with us to move their truck off their lot is now very impatient because " I knew exactly what i paid for when I paid for the extra maintenance." It is interesting how people pretend when they need your services but once they believe everything is going well, that they do not need your support, how they show their true colors. I thought that the maintenance was complimentary until their loan was paid off. How silly of me when in fact they did add that money to my loan and they received all their monies up front so they couldn't care less what happens to the truck now. More