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Hoffman Toyota

West Simsbury, CT

Overview
Reviews
Vehicles
4.1
875 Reviews
Call Dealership (860) 651-3725
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36 Albany Turnpike

West Simsbury, CT

06092

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Showing 875 reviews

November 21, 2016

2013 Ls Nice people nice tacitly state of the art facility the next time I need service i will visit Hoffman of Avon Thank you for your quick appointment More

by INLUCKWITHABUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz, Bill Jones
Report | Print
Nov 21, 2016 -

Hoffman Toyota responded

Hi INLUCKWITHABUCK, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to read that you enjoyed our facility and that our team was nice and prompt. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Let us know anytime you have any further questions or service needs as we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 21, 2016

Mike Fuhr is the man! I've been leasing and purchasing cars with Hoffman Toyota/Honda for almost twenty years, and Michael Fuhr is the finest employee I've dealt with. He g More

by jf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Report | Print
Nov 22, 2016 -

Hoffman Toyota responded

Hello jf, Thank you for continuing to trust Hoffman Toyota for your vehicle service needs. We are pleased to hear to hear that Mike Fuhr has gone above and beyond in a professional manner and takes the time to explain every detail. We value our customers and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 20, 2016

Helpful to learn more about my car The getting know my car and only have repairs done need at this time and knowledge of needs in the future. Gives me clarity and helps me with care for More

by lou_aiello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz, Kathleen Skiba
Report | Print
Nov 21, 2016 -

Hoffman Toyota responded

Hello lou_aiello, Thank you for choosing Hoffman Toyota for your vehicle service needs. We are pleased to hear that our team provided you with clarity and informed you of what your vehicle might need in the future so that we can keep your Toyota running great for the year ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 18, 2016

Excellent Toyota Service Department I have been brining my car to Toyota service for everything from oil changes to major issues on my 2007 car. Brian Rizzo has done all of the work. He More

by TSerbowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rizzo, Mike Fitzgerald
Report | Print
Nov 18, 2016 -

Hoffman Toyota responded

Hi TSerbowski, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to read that Brian and Mike Fitzgerald have been helping you with your Toyota’s service needs for a long time. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Thank you for your recommendation and we look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 18, 2016

Fantastic !!! Completely unexpectedly surprised by the value given to the customer service experience ... Dab Savoia is Excellent !!! ............... Please continu More

by GARY_LEE_LAPLANTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Report | Print
Nov 18, 2016 -

Hoffman Toyota responded

Hello GARY_LEE_LAPLANTE, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to read that Dan and the team provided you with an excellent customer service experience. We value our customers and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management specialist, Hoffman Auto Group. Driven by Trust.

November 18, 2016

First maintenance of our pre owned Toyota Camry Prior to purchasing the Toyota Camry we had taken our Toyota Sienna in for servicing. I have always been able to schedule appointments that fit into More

by SILVER_DAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald, Patrick Pantalone
Report | Print
Nov 18, 2016 -

Hoffman Toyota responded

Hello SILVER_DAVID, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to read that Mike Fitzgerald and the team worked with your schedule to perform the maintenance your Sienna needed, as well as helping you with your purchase of your new Camry. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment; we look forward to keeping your new Camry running great for the years ahead! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 17, 2016

Excellent customer service! Second to none. They were conscious of my time explained the repairs needed and kept me up to date on progress. Will not go anywhere else. Excellent job! More

by Burke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Report | Print
Nov 17, 2016 -

Hoffman Toyota responded

Hi Burke, Thank you for choosing Hoffman Toyota for your vehicle service needs. We are happy to read that our team thoroughly explained the repairs your vehicle needed while keeping you up to date every step of the way. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 16, 2016

Making car shopping easy! Another great experience at Hoffman Toyota, second time around was even better than the first. Quick and prompt service, at a fair price. Hard to be More

by GLENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, Jose Espinosa
Report | Print
Nov 16, 2016 -

Hoffman Toyota responded

Hello safeaction, Thank you for choosing Hoffman Toyota for your vehicle service needs. We are pleased to read that our team provided you with quick and prompt service at a fair price. We value our customers and are always here anytime you need us. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 14, 2016

Good and efficient service Patrick Pantalone sold me a 2016 Corolla. I was pleased with his knowledge and he was very friendly. I would recommend him to a friend. More

by ZELLENE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Pantalone
Report | Print
Nov 14, 2016 -

Hoffman Toyota responded

Hello ZELLENE, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new Corolla! We are happy to read that Patrick was knowledgeable and friendly during the entire process. Thank you for your recommendation and we look forward to seeing you again when it comes time to service your vehicle. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 11, 2016

2017 Tundra Between Ednei, Elena and Jim I had a great experience with this dealership. I got just the truck I wanted and am very happy with the purchase. More

by MAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Fappiano, Ednei Lima
Report | Print
Nov 14, 2016 -

Hoffman Toyota responded

Hello MAP, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new truck! We are so happy to hear that Ednei, Elena and Jim provided you with a great experience and got you to truck you wanted! We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when your new vehicle is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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