Hoffman Toyota

Awesome Brought in my Tundra for some cosmetic upgrades. Brian the mechanic was incredibly knowledgeable and his work is impeccable. I am very pleased with Brought in my Tundra for some cosmetic upgrades. Brian the mechanic was incredibly knowledgeable and his work is impeccable. I am very pleased with the final product and my experience with both Mike and Brian for this work was excellent. More

New Car Buying Experience The people at Hoffman Toyota are great. They had a large selection to choose from and there was no pressure at all. This is the 2nd vehicle we bought The people at Hoffman Toyota are great. They had a large selection to choose from and there was no pressure at all. This is the 2nd vehicle we bought there and we plan to buy many more. More

Exceptional and attentative Always a pleasure. Good prices. Good professional people. Completely satisfied customer since 1989. Constantly sharing good experiences with people. H Always a pleasure. Good prices. Good professional people. Completely satisfied customer since 1989. Constantly sharing good experiences with people. Hoffman goes above and beyond for their customers. More

thx, and keep up the good work so far every time i come for service at Hoffman Toyota Scion in West Simsbury, CT the staff has been respectful, for example, prior to my service, i so far every time i come for service at Hoffman Toyota Scion in West Simsbury, CT the staff has been respectful, for example, prior to my service, i had 1 of my front headlights go out, i went to your service dept and mike fuhr, not only replace it for me he showed me how to replace it the next time it goes out thx again More

Will recommend only if taken care of by Mike Fuhr First time met such a caring guy at this dealership. Very helpful and knowledgeable. Very friendly. Tells me to give him 1 hour and 45 minutes to serv First time met such a caring guy at this dealership. Very helpful and knowledgeable. Very friendly. Tells me to give him 1 hour and 45 minutes to service the car. Delivers the promise in 1 hour and 40 minutes. What a professional man. More

First service on lease car Just ok Service. Doesn't seem people in service do quality work. Expected my car to be vacuumed it wasn't, the outside of my car after wash looked slo Just ok Service. Doesn't seem people in service do quality work. Expected my car to be vacuumed it wasn't, the outside of my car after wash looked sloppier than before wash. Next time due for service going to another Toyota dealer closer home. More

Hoffman Toyota stood by its work -- and me Recently, I brought my 15 plus-year old Toyota Prius to Hoffman Toyota for a number of minor repairs. I have driven 220,000 miles without problems, b Recently, I brought my 15 plus-year old Toyota Prius to Hoffman Toyota for a number of minor repairs. I have driven 220,000 miles without problems, but two of the dash board lights did not work. The service technician gave me a price to repair the problem. First, the dashboard had to be removed, so the issue was more complicated that just replacing bulbs. Two problems turned up. First, because the plastic of the dashboard was old and brittle, the assembly broke when the technician was trying to repair it. "No problem," the dealership said. "We broke it; we'll replace it with a new piece without charge." The work having been done and everything looking fine at the shop, I took the car and soon discovered that the lights still did not work. Back to Hoffman I went. They removed the dashboard assembly again, confirmed that the bulbs were in good working order and searched about for the source of the problem. It turns out that there is a short in the circuit board. That and not faulty bulbs was the source of my original problem. Replacing the circuit board would have been very expensive, so I opted not to do that. The dashboard was reassembled for the third time and I was not charged for any of the extra work beyond my initial quoted price. All of the other work that was done was, as far as I can tell, faultless, so I left the dealership pleased with the work and with the Hoffman personnel. I've gotten superb service there for over 16 years. My wife and I both own Priuses. More

Courtesy and consideration always eases the experience At all stages I was listened to with courtesy and respect as they went out of their way to see I was informed and dealt with professionally. At all stages I was listened to with courtesy and respect as they went out of their way to see I was informed and dealt with professionally. More

Excellent experience! I would recommend this dealership to all my friends and family. Ed is a great salesman and really took the time to understand my needs and recommend I would recommend this dealership to all my friends and family. Ed is a great salesman and really took the time to understand my needs and recommend cars to suit them. More

great service as usual Hoffman and in particular, Mike Fitzgerald, did a great job servicing my cars again this week. He is knowledgeable, professional, and flexible to our Hoffman and in particular, Mike Fitzgerald, did a great job servicing my cars again this week. He is knowledgeable, professional, and flexible to our needs. We are always pleased with the service at Hoffman. More