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Hoffman Toyota

West Simsbury, CT

4.0
877 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 877 reviews

December 08, 2016

Standard Oil Change Exceptional customer service!! Have always been a bit leery with going to the dealership for routine service - but must admit that their service is qu More

by GREGORYKWILSON2568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Skiba
Dec 08, 2016 -

Hoffman Toyota responded

Hi GREGORYKWILSON2568, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are happy to hear that our team was professional, friendly, and provided you with exceptional customer service. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 07, 2016

Good experience Both Sales and Financial people I found to be courteous, knowledgeable and helpful. Everything was explained before we signed and were told to call wi More

by BARBARAWILKINS
Recommend Dealer
Yes
Employees Worked With
John Rossley, Mike Viara
Dec 08, 2016 -

Hoffman Toyota responded

Hi BARBARAWILKINS, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to read that John, Mike and the team was knowledgeable, courteous, helpful, and fully explained everything and answered all your questions. We value our customers and we are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 06, 2016

A place I can trust. Michael Fitzgerald is superb in his oversight of the service department. I bring my car and walk away knowing that I have left the car in the hand of More

by LANETTA.GANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Dec 07, 2016 -

Hoffman Toyota responded

Hi LANETTA.GANN, Thank you for continuing to trust Hoffman Toyota with your vehicle service needs. We are so pleased to read that Mike Fitzgerald and the team always ensure that you have a five star experience anytime you visit our dealership. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 06, 2016

Back for our second new Rav4 Hoffman Toyota made our new purchase easy. The customer service is excellent and they make the car buying experience pleasant and fair! No pressure! S More

by NOREEN.AYOTTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Viara, Alvin Gamble
Dec 07, 2016 -

Hoffman Toyota responded

Hi NOREEN.AYOTEE, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new Rav4! We are pleased to read that our team provided you with excellent customer service and ensured that the entire process was easy, pleasant, smooth and no-pressure. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 06, 2016

Best New Car Buying Experience Our salesman, George Corsa, provided expert knowledge on our Toyota 4Runner and made the deal quick and easy. Bought it Thursday evening and picked u More

by BarnDoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Corsa, Mike Viara
Dec 07, 2016 -

Hoffman Toyota responded

Hello BarnDoor, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new 4runner! We are happy to read that George, Mike, and the team provided expert knowledge on the vehicle you were interested in and ensured that the process was quick and easy. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 05, 2016

Best experience! Hoffman Toyota's service center was very well organized and everyone involved very friendly. This was indeed the best experience I have ever had with More

by DAEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Deangelis
Dec 05, 2016 -

Hoffman Toyota responded

Hi DAEK, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to read that our team was well organized, friendly, and ensured that you had a five star experience! We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 05, 2016

Great Experience The staff were gracious, knowledgeable and efficient. They worked with our schedule and expectations for a fair sale. Jose, John and Michael knew t More

by JETJAC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael/ Financial: He was clearly knowledgeable and supported us in selecting the right options for us. , Jose Espinosa, John Rossley, Mike Viara
Dec 06, 2016 -

Hoffman Toyota responded

Hi JETJAC1, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to hear that Jose, John, Michael and the team were knowledgeable, efficient, and worked with your schedule. Thank you for your recommendation! We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 05, 2016

Buying a Prius George was attentive, knowledgeable and answered all our questions in a practical and straightforward way. Jamal was also straightforward, explained a More

by 123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, George Corsa
Dec 05, 2016 -

Hoffman Toyota responded

Hi 123, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new Prius! We are pleased to read that George was attentive, knowledgeable, and answered all your questions, and that Jamal explained all your options and processes the financials efficiently. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 04, 2016

Awesome service as always Mike Fitzgerald did a really great job as always taking care of my vehicle and the items it was brought in for. I would definitely recommend people to More

by WSLAVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Dec 05, 2016 -

Hoffman Toyota responded

Hello WSLAVIN, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are happy to read that Mike Fitzgerald ensured that all your concerns with your vehicle were addressed in a prompt and correct manner. Thank you for your recommendation! We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 03, 2016

LOVE IT! When I first moved to the area I was looking for a place to have my corolla serviced. Hoffman's was highly recommended so I made an appointment. I More

by LISABETHGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald, Daniel Savoia
Dec 05, 2016 -

Hoffman Toyota responded

Hi LISABETHGG, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are happy to read that our team was courteous, friendly and helpful, and that you enjoyed our loaner vehicle service. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently as well as delivering a nicely washed car. Happy Holidays! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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