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Hoffman Toyota
West Simsbury, CT
875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 875 reviews
January 06, 2017
Camry lease ll of the staff, especially John O, were fantastic and made the experience easy and pleasant. They made lesing easy to deal with and handled all paper ll of the staff, especially John O, were fantastic and made the experience easy and pleasant. They made lesing easy to deal with and handled all paperwork in a timely manner More
by Bob
Verified CustomerEmployees Worked With
John Oulundsen, Jose Espinosa, Mike Viara
January 06, 2017
Exceptioanl Customer Service Mike was very helpful with setting up the service and especially when warranty coverage issues arose. Will definitely go back for service and if we h Mike was very helpful with setting up the service and especially when warranty coverage issues arose. Will definitely go back for service and if we have any more issues with the vehicle. More
by JEFF
Employees Worked With
Mike Fitzgerald
January 05, 2017
Very prompt and professional service This was my first service visit to Hoffman Toyota Scion in West Simsbury, CT. I believe he service manager with whom I spoke was Michael DeAngelis. He This was my first service visit to Hoffman Toyota Scion in West Simsbury, CT. I believe he service manager with whom I spoke was Michael DeAngelis. He was very professional, explaining the services that had been performed and answered a couple of my questions. The work was performed very promptly and I was on my way much sooner than I expected. Outstanding service by all! More
by MLENKIEWICZ
Employees Worked With
Michael DeAngelis
January 05, 2017
Easy and timely I've always had great experience here! Although this time they forgot to put paper mats and did not wash the car like they used too, it was all timely I've always had great experience here! Although this time they forgot to put paper mats and did not wash the car like they used too, it was all timely and smooth. Thank You! More
by MARTIN OCAMPO
Employees Worked With
Can not recall
January 05, 2017
Very good experience. Very happy with our salesman. We were very happy with the professional, courteous service we received. Would recommend Hoffman to any of our friends looking for a vehicle. We We were very happy with the professional, courteous service we received. Would recommend Hoffman to any of our friends looking for a vehicle. We would tell them to ask for Ed. More
by pshea07
Employees Worked With
Eddie Crouse
December 12, 2016
Appointments serve no purpose Scheduled a 1:00 appointment for a simple oil change.... almost two hours later had to coerce Linda to just give me the car back so I could pick up my Scheduled a 1:00 appointment for a simple oil change.... almost two hours later had to coerce Linda to just give me the car back so I could pick up my child at 3:00. An oil change and check-up should not take two hours by professionals. More
by jesudowich
Employees Worked With
Linda Schultz
December 12, 2016
Smooth experience I was able to get a appointment on short notice I Recently moved to CT Second Toyota dealership I have been too This one seems to be a good one I was able to get a appointment on short notice I Recently moved to CT Second Toyota dealership I have been too This one seems to be a good one More
by Tpj13
Employees Worked With
Michael DeAngelis
December 08, 2016
Standard Oil Change Exceptional customer service!! Have always been a bit leery with going to the dealership for routine service - but must admit that their service is qu Exceptional customer service!! Have always been a bit leery with going to the dealership for routine service - but must admit that their service is quite fairly priced - no surprises- very professional staff and a smile on their face at all times! Keep up the great work - I will continue to be a loyal customer! More
by GREGORYKWILSON2568
Employees Worked With
Kathleen Skiba
December 08, 2016
Great dealership This week I left Hoffman's with the 4th Toyota with bought here. The last 2 were picked out with the guiding hand of Jose "Rabbitt" Rivera. He has b This week I left Hoffman's with the 4th Toyota with bought here. The last 2 were picked out with the guiding hand of Jose "Rabbitt" Rivera. He has been most helpful even after the transaction when I would call him with questions. My thanks to Hoffman, Jose and the rest of the staff I interacted with. I will return for my next car in a few years. Again, thanks!!!! More
by JPB4919
Employees Worked With
Jose Rivera, Jamal Alkatib
December 07, 2016
Good experience Both Sales and Financial people I found to be courteous, knowledgeable and helpful. Everything was explained before we signed and were told to call wi Both Sales and Financial people I found to be courteous, knowledgeable and helpful. Everything was explained before we signed and were told to call with any questions we may have after purchase. I would rate both gentleman with 5 stars , below but I can't seem to get it to work. More
by BARBARAWILKINS
Employees Worked With
John Rossley, Mike Viara
