Hoffman Toyota
West Simsbury, CT
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Excellent service I received excellent service, as always, on my 2003 Camry which still runs like a top, thanks to the regular maintenance and professional care from th I received excellent service, as always, on my 2003 Camry which still runs like a top, thanks to the regular maintenance and professional care from the Hoffman team. More
Great dealership My father and I recently went to Hoffman toyota to look at a RAV 4. We were greeted when entering and helped right away. Eddie took time to go through My father and I recently went to Hoffman toyota to look at a RAV 4. We were greeted when entering and helped right away. Eddie took time to go through every feature with us and options available. We went for a test drive which went great. When we arrived back to the dealership we went through the different color options and I put a down payment on the car that day. Eddie and Jose were very helpful during this processing and I will definitely recommend this dealership to friends. More
Great dealership, solid buying experience overall. The sales team at Hoffman was very accommodating, and easy to deal with. They made the purchasing process of our first Toyota an overall good experie The sales team at Hoffman was very accommodating, and easy to deal with. They made the purchasing process of our first Toyota an overall good experience. More
Shopping for a new suv My wife and I went to Hoffmans Toyota to look at a 2017 RAV4. We were approached by a salesman and asked if we needed any help. Ed Crouse showed us a My wife and I went to Hoffmans Toyota to look at a 2017 RAV4. We were approached by a salesman and asked if we needed any help. Ed Crouse showed us a RAV4 in the showroom. After showing us the vehicle Ed, myself and my wife went for a test drive. After the test drive Ed spent an additional hour going over the vehicle in full detail. At a different dealership the salesman just threw the us the keys and said take it. We really appreciated the fact that Ed went with us in the vehicle. The next morning we spent an additional 2 hours going over the finalization of the purchase. We came back for delivery of my RAV4 at 2:00pm and Ed spent an additional hour after signing paperwork going over questions that I had. Ed told me to call anytime with questions that I may have and to stop in if needed. I will recommend Ed to anyone I know that is looking for a new car. More
The best customer service ever!!!!! I want to thank God first for letting these gentlemen working so hard to make this dream happend. We leased a Sienna couple years ago and we went for I want to thank God first for letting these gentlemen working so hard to make this dream happend. We leased a Sienna couple years ago and we went for the last service when we saw the impressive Sequoia Limited..... they made it happend with effort and determination "kudos guys" after all there is hope for us a retired military family that believe in dreams after all of the stuff we have been in with my illness, the put the keys in my lovely wife's hands and the dream begun!!! Thank you guys and God bless you both!!! More
Different Year, Same Level of Service Great! That's the best word to describe the team at Hoffman. They were great 3 years ago, and they're great now. Thanks guys. Great! That's the best word to describe the team at Hoffman. They were great 3 years ago, and they're great now. Thanks guys. More
Big job made easy I recently had my Toyota in for warranty work that required several days. I was given a really nice loaner car, and my truck was fixed right the firs I recently had my Toyota in for warranty work that required several days. I was given a really nice loaner car, and my truck was fixed right the first time. Dealing with Mike Fitzgerald is a pleasure, he is professional, thorough, and makes sure all of my concerns are met with answers. While I was there, I asked to have all 4 of my 20" truck tires road force balanced as a "local tire store" who mounted them couldn't get the balance right after 4 returns and a lot of my time. Mike and his staff got the balance right the first time, they are absolutely perfect. Should have gone to see him when I needed tires and saved myself the trouble of driving that last 6 months with my steering wheel shaking. Plus my truck was clean and ready to go earlier than promised. All around great service from Mike and his team. More
Service Outstanding service and great advisor! Easy to go to Hoffman regardless of brand!Driven by trust means something! Just call and bring the car in. Beat Outstanding service and great advisor! Easy to go to Hoffman regardless of brand!Driven by trust means something! Just call and bring the car in. Beats driving to East Hartford! More
Excellent Customer Service Although my initial experience was not five stars, this last experience met my expectations. After my brand new vehicle was in for service for two wee Although my initial experience was not five stars, this last experience met my expectations. After my brand new vehicle was in for service for two weeks within in the first month of purchase, Jose Espinosa went above and beyond to make sure the issue was fixed and I was satisfied. Jose, Jose and Eddie also spent time to review the features on the navigation/phone system. I really appreciated the time that was spent tonight to make sure I was satisfied with the car and the issue was fully resolved. Dan was also great as my service consultant. Thanks so much! More
Happy with the Customer Service Dan was very helpful in identifying the problems that might arise when I had my scheduled service check up. Thank you for the service Dan and Hoffm Dan was very helpful in identifying the problems that might arise when I had my scheduled service check up. Thank you for the service Dan and Hoffman Toyota provided and I look forward for visiting next regular servicing. I would like to recommend for others interested in Toyota to your dealership. More