Back

Hoffman Toyota

West Simsbury, CT

4.1
875 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

Directions

By Type

Showing 875 reviews

January 23, 2017

Excellent service I received excellent service, as always, on my 2003 Camry which still runs like a top, thanks to the regular maintenance and professional care from th More

by CLAUDE.SINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Jan 23, 2017 -

Hoffman Toyota responded

Hi CLAUDE.SINGER, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to read that our team always provides you with excellent service and ensures that your 2003 Camry runs like new! We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 20, 2017

Great dealership My father and I recently went to Hoffman toyota to look at a RAV 4. We were greeted when entering and helped right away. Eddie took time to go through More

by bbegley33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Crouse, Jose Espinosa, Mike Viara
Jan 20, 2017 -

Hoffman Toyota responded

Hi bbegley33, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new RAV 4! We are happy to read that Eddie, Jose and the team took the time to go through all the options and find the right vehicle for you! We value our customers and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 16, 2017

Great dealership, solid buying experience overall. The sales team at Hoffman was very accommodating, and easy to deal with. They made the purchasing process of our first Toyota an overall good experie More

by dmarceau27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, Patrick Pantalone
Jan 16, 2017 -

Hoffman Toyota responded

Hello dmarceau27, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. We trust you are loving your new Toyota! Let us know any time you have questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 16, 2017

Shopping for a new suv My wife and I went to Hoffmans Toyota to look at a 2017 RAV4. We were approached by a salesman and asked if we needed any help. Ed Crouse showed us a More

by mfyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Crouse, Jamal Alkatib
Jan 17, 2017 -

Hoffman Toyota responded

Hi mfyler, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new Rav4! We are so pleased to read that Ed took the time to explain the vehicle you were interested in to you in full detail and answered all your questions. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. Thank you for your recommendation, we look forward to seeing you again when your Toyota is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 16, 2017

The best customer service ever!!!!! I want to thank God first for letting these gentlemen working so hard to make this dream happend. We leased a Sienna couple years ago and we went for More

by Zayasfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib
Jan 16, 2017 -

Hoffman Toyota responded

Hello Zayasfam, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new Sequoia Limited! We are so pleased to read that our team was able to get you the vehicle that you fell in love with! We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when it’s time for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 13, 2017

Different Year, Same Level of Service Great! That's the best word to describe the team at Hoffman. They were great 3 years ago, and they're great now. Thanks guys. More

by waltandlouise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal, Jose Rivera
Jan 13, 2017 -

Hoffman Toyota responded

Hi waltandlouise, Thank you for continuing to choose Hoffman Toyota and congratulations on the purchase of your new vehicle! We are pleased to read that our team provided you with an overall great experience! They are a great team, ensuring your experience is exceptional and you are ready to hit the road in your new car. We look forward to servicing your car to keep it running great for you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 13, 2017

Big job made easy I recently had my Toyota in for warranty work that required several days. I was given a really nice loaner car, and my truck was fixed right the firs More

by MWZACCHIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Jan 16, 2017 -

Hoffman Toyota responded

Hi MWZACCHIO, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are happy to read that you enjoyed our loaner vehicle service and that Mike Fitzgerald and the team were professional thorough, and ensured that all your concerns with your vehicle was addressed. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 11, 2017

Service Outstanding service and great advisor! Easy to go to Hoffman regardless of brand!Driven by trust means something! Just call and bring the car in. Beat More

by BFOX0575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Jan 11, 2017 -

Hoffman Toyota responded

Hello BFOX0575, Thank you for trusting Hoffman Toyota with your vehicle service needs. We are pleased to read that our team provided you with outstanding service to your vehicle. We value you as our customer and we are here for you anytime you need us so let us know anytime you have any further questions or service needs. We are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 11, 2017

Excellent Customer Service Although my initial experience was not five stars, this last experience met my expectations. After my brand new vehicle was in for service for two wee More

by KATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Crouse, Jose Rivera, Jose Espinosa, Daniel Savoia
Jan 12, 2017 -

Hoffman Toyota responded

Hi KATE, Thank you for choosing Hoffman Toyota for your vehicle service needs. We apologize that your initial experience did not meet your expectations; however we are pleased to hear that Jose, Jose, Eddie, and Dan went above and beyond to ensure that your concern was resolved. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 10, 2017

Happy with the Customer Service Dan was very helpful in identifying the problems that might arise when I had my scheduled service check up. Thank you for the service Dan and Hoffm More

by KODALIY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Jan 11, 2017 -

Hoffman Toyota responded

Hello KODALIY, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to read that Dan was very helpful in identifying what future service needs your vehicle might require. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Thank you for your recommendation, see you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

...
24
...