Hoffman Toyota

Good service puts a smile on your face Dan, the service rep. At Hoffman Toyota was very helpful and courteous when I recently brought my wife's SUV in to replace struts which support the Dan, the service rep. At Hoffman Toyota was very helpful and courteous when I recently brought my wife's SUV in to replace struts which support the hood. To speed up the process, he installed them himself and saved me the labor cost. Then he insisted in having the car washed and the interior cleaned remembering that the last time I was in for repairs I had no time for this service. I also bought a new set of floor mats which he installed for me. His kindness and going the extra mile was much appreciated and went beyond what one typically expects from most car dealerships. I walked out with a good feeling, went home and told my wife what a nice experience I just had at Hoffman Toyota in Avon. More

Good Experience Jose helped to meet my requirements and make the final choice. It was very nice of him. Al, Mike assisted with the rest of the activities without an Jose helped to meet my requirements and make the final choice. It was very nice of him. Al, Mike assisted with the rest of the activities without any disruptions. More

stick to your own mechanic. i had two warning lights come on. per manual it said to contact toyota dealer. i did and set appt for next day. i was told it was $125 to put my veh o i had two warning lights come on. per manual it said to contact toyota dealer. i did and set appt for next day. i was told it was $125 to put my veh on machine to see what was wrong. an hour later the service mgr came out and gave me th results. his recommendations were listed as $12,800. i have a 10 year old highlander (which i purchased at hoffman) with 201,000 miles on it. i said i would bring it to my mechanic for his opinion. i was told there were no safety issues. another hour later they brought my car around. so for $125 i received a free car wash and a cup of coffee. thanks. More

Excellent service. I have never been disappointed. Professional and personal service that is second to none! Mike goes above and beyond to ensure the work is completed as discussed and on time. The ent Professional and personal service that is second to none! Mike goes above and beyond to ensure the work is completed as discussed and on time. The entire process is handled with an eye to customer convenience. Excellent job as always! More

Good service but better follow up I have done business with Hoffman Toyota and Lexus for more than 15 years and always the attention has being excellent. I only had one issue during my I have done business with Hoffman Toyota and Lexus for more than 15 years and always the attention has being excellent. I only had one issue during my business trajectory with the toyota dealer: 1) They need to do a better follow up if they promise a date for a car to arrive and not be the client who has to chase them on the phone to get an answer. Everything else was as always easy flow of business. Thanks More

Knowledgeable, detailed, thorough Everyone at Hoffman Toyota was friendly and helped us reach our goal of purchasing a Toyota. Our salesperson worked with us to find a mutual price and Everyone at Hoffman Toyota was friendly and helped us reach our goal of purchasing a Toyota. Our salesperson worked with us to find a mutual price and made the transaction seamless. He explained everything during our test drive and we never felt there was a question unanswered! More

Great car-buying experience! From start to finish we had a great experience! George was informative and helpful without putting any pressure on us. He was reasonable and open to d From start to finish we had a great experience! George was informative and helpful without putting any pressure on us. He was reasonable and open to discussing price and warranty improvements. The paperwork at the end went quickly and smoothly which we really appreciated. George got us all situated with the features of our new car, including syncing up our phones with the Bluetooth feature! Thank you for going above and beyond! More

Purchase review Everyone was professional, friendly, informative and receptive to meeting the consumers needs. The purchasing experience was exceptional. Staff focus Everyone was professional, friendly, informative and receptive to meeting the consumers needs. The purchasing experience was exceptional. Staff focused on exceeding customers expectation. I'd purchase another vehicle without a doubt. More

Helpful and friendly service I had a great experience at Hoffman Toyota. The salesman Eddie Crouse was very helpful in finding what I was looking for, without trying to push bette I had a great experience at Hoffman Toyota. The salesman Eddie Crouse was very helpful in finding what I was looking for, without trying to push better/more expensive models and extras. I was very happy with the experience, especially taking me through each aspect of the vehicle so I would have as few questions as possible after leaving the lot. I would highly recommend this dealership. More

Handled recall process/appointment very well Visited dealer to schedule appointment for recall part. Service manager Linda was very professional, explained process, staff performed initial inspec Visited dealer to schedule appointment for recall part. Service manager Linda was very professional, explained process, staff performed initial inspection so parts could be ordered, and they washed vehicle without charge. Overall, very satisfied. More