Hoffman Toyota

excellent and easy experience! Jose Rivera is an excellent dealer to deal with. He makes the experience and process a great one. Very reliable and personable. definitely will be bac Jose Rivera is an excellent dealer to deal with. He makes the experience and process a great one. Very reliable and personable. definitely will be back. More

Car purchase In dealing with Hoffman Toyota my experience was a good one. They were able to make the numbers work so that I was able to purchase the vehicle in a m In dealing with Hoffman Toyota my experience was a good one. They were able to make the numbers work so that I was able to purchase the vehicle in a manner in which I was satisfied. I can honestly say that they were willing to work with me in order to get the deal done which was great. Another added benefit to going to Hoffman Toyota is they gave us new floor mats as well which was an added bonus I really appreciated. More

Mixed review The work was done and people were pleasant. I made an appointment and showed up on time, but the work took longer than I was told and the reason given The work was done and people were pleasant. I made an appointment and showed up on time, but the work took longer than I was told and the reason given was that it was busy with walk-ins. This is not the first time that I have had an appointment and have felt like the appointment wasn't given priority over walk-ins and they always seem to take longer than they say initially. Second issue is that the prices are dealer-inflated ($65 for a $7 cabin air filter!) - I understand they may be a little higher but many of the prices are ridiculous. But even more concerning was the long list of items they said my car needed (and the inflated prices for them). I promptly took my car to a trusted local repair shop and the guy laughed at what Hoffman said I needed and the prices. Some of the work recommended by Hoffman was not needed at all per the other repair shop, and what was needed was almost half the price at the local shop. I don't think I'll be back at Hoffman. More

They Make it Easy Returning a car at the end of the lease, Julio identified all of the options for a new car and made it extremely easy and lowered my monthly payment! Returning a car at the end of the lease, Julio identified all of the options for a new car and made it extremely easy and lowered my monthly payment! The financial side of the transaction was fast and smooth with Jamal. Thanks for an efficient, stress free, pleasant experience, More

Trade in and New Lease I had a very comfortable and smooth experience ending one lease and starting another. I think automobile shopping and servicing can be nerveracking. I I had a very comfortable and smooth experience ending one lease and starting another. I think automobile shopping and servicing can be nerveracking. I appreciate the the Hoffman Team understood my wants and needs, and made it a good experience. More

My Service experience!! The reason I gave Hoffman Toyota Service Center 5 Stars is because I had my car towed to the West Simsbury, CT Facility just before they closed and th The reason I gave Hoffman Toyota Service Center 5 Stars is because I had my car towed to the West Simsbury, CT Facility just before they closed and they took care of me on the spot. The Customer Service I received was excellent and thats the reason I keep coming back. Thank you Hoffman Toyota Scion!!! More

AMAZING customer service I experienced AMAZING customer service from the pick up to the delivery of my vehicle. Thank you to everyone on the Hoffman service team! I truly appr I experienced AMAZING customer service from the pick up to the delivery of my vehicle. Thank you to everyone on the Hoffman service team! I truly appreciate your coordination and professionalism. More

Clean and friendly The dealer is a nice comfortable place to have service done. Waiting area is nicely laid out with a TV, computer area and complimentary refreshments. The dealer is a nice comfortable place to have service done. Waiting area is nicely laid out with a TV, computer area and complimentary refreshments. More

50,000 service The requested service was performed and done properly with smooth drop off and retrieval of my vehicle, even though i came to pick up after hours. Ev The requested service was performed and done properly with smooth drop off and retrieval of my vehicle, even though i came to pick up after hours. Everyone was perfectly courteous. I am very happy with everything that was suggested to me, as far as extra services i had not thought of. Since i plan on keeping my vehicle for a while, i feel better about having these services both suggested and performed. More

5,000 Mile Check0up We recently purchased our 2016 Toyota Highliander, when we lived in Maryland, in anticipation of our move to Connecticut. When we moved, I immediatel We recently purchased our 2016 Toyota Highliander, when we lived in Maryland, in anticipation of our move to Connecticut. When we moved, I immediately located Hoffman Toyota and anticipated establishing myself with them for the regular Toyota service that I am accustomed to receiving. When 5,000 miles approached, I contacted the service department to schedule an appointment. The service has been completed and I was not surprised with anything, and I felt that we received excellent service. I would not hesitate to recommend Hoffman Toyota for service in the future. More