Hoffman Toyota

I submitted interest on a listing on a vehicle in their dealership website, this listing is available on third party sites as well. I recieve a text, even thought I stated in my inquiry they list the means dealership website, this listing is available on third party sites as well. I recieve a text, even thought I stated in my inquiry they list the means by which communication with me which was email. I was advised that the vehucle was no longer available. The person which sent that was Dan Carboni. I called the dealership ssking for an explanation and asked why is a vehicle listed as available when in fact they know it isn't. If my company lists bad content its removed within hour. I get call back and they say the vehicle has a deposit and its their business pratice not remove listing while the vehicle is still on their lot, every appearance of bait and switch, they know the vehicle is not available and it is very easy to remove content. The other part of the switch, he mentions there are many vehicles in stock, I told him they have nothing comparable to a V8 Lexus sedan. the dealership needs to understand they can't display listings which they know are not available, a brick and mortar store doesn't convert easily into a website presence and attention to how customers want to be communicated with. More

Dave made us feel he was looking out for best interests; no unnecessary sales pressure & very knowledgeable about the cars. Staff was pleasant and made the sales process stress less. no unnecessary sales pressure & very knowledgeable about the cars. Staff was pleasant and made the sales process stress less. More

New car, Poor highway lane change steering resulted in needing 4 wheel alignment. =Warranty … But only right front toe addressed. I returned month later and willing pay for the wheels in the “yellow” be c needing 4 wheel alignment. =Warranty … But only right front toe addressed. I returned month later and willing pay for the wheels in the “yellow” be corrected. Advisor Nick said good idea to prevent tire wear. I Waited 3.5 hours due to previous serviced car had frozen adjusters. When mine was worked on they only corrected left front toe. But print out showed all wheels had excessive camber but none in “red” but some in “yellow”. No adjustments made to rear. I was willing to pay to have cambers corrected. Mike Fuhr refused to make any more adjustments. I suspect they got “behind” and pushed me off. And said its warranty still, due to left wheel front toe issue. Don't bring your car here for an alignment even with cash in hand. Half day wasted.Never go here again for anything. More

Did not explain cost before work was done. Asdf doghouse jhgt bank oknh bug fhyc Asdf doghouse jhgt bank oknh bug fhyc More

Disorganized upon arrival. Was assigned one person then had to deal with someone different. Car listed on website had been sold. Would not buy from here again. Was assigned one person then had to deal with someone different. Car listed on website had been sold. Would not buy from here again. More

Top notch service ! Definitely will come back mike was plesent and explained everything very well Definitely will come back mike was plesent and explained everything very well More

I have leased three cars from Hoffman Toyota and am always impressed with how painless the experience is. Much better than any other car dealership I have ever dealt with. always impressed with how painless the experience is. Much better than any other car dealership I have ever dealt with. More

Hoffman Toyota in Simsbury has been so amazing since I purchased my car with them in March! My sales rep, Patrick P, was very down to earth, helpful, not pushy, but got me my dream car in one day at the s purchased my car with them in March! My sales rep, Patrick P, was very down to earth, helpful, not pushy, but got me my dream car in one day at the same time. I greatly appreciate him. I brought my car in for service a few months later. Hoffman write me an IOU for headlight service for minor damage that was there when I bought the car. Service called to remind me my IOU was going to expire which was so nice and I brought it in right away. My service tech Landon S was extremely courteous, knowledgeable, and beyond helpful. He did not try to sell me on the standard tire rotation because he said it was not necessary for my car since that happened upon purchase. He also took a look at my tires and thought the threading was too low for a newly purchased car, and put on four free new tires and put the oil change on the house! I highly recommend all aspects of Hoffman Toyota dealership in Simsbury. More

Hoffman has been a wonderful experience! All the employees are great to work with, especially the service department! All the employees are great to work with, especially the service department! More