Hoffman Toyota | Page 19

Great Service I only had 6 months left on my lease. I received an email to setup a appointment to see what my options were going forward. I met with Jim who got me I only had 6 months left on my lease. I received an email to setup a appointment to see what my options were going forward. I met with Jim who got me in my current lease. Well it didn't take Jim long and I picked out a new Rav4 to lease. When I came to pickup my car Patrick was very helpful showing me some of the new options that my older Rav4 did not have. Great all around customer service. More

Mike Fitzgerald & Hoffman Toyota--awesome combo Working with Mike Fitzgerald and the Hoffman Toyota Service team, West Avon, CT, is always a positive experience. My 2005 Camry has been serviced man Working with Mike Fitzgerald and the Hoffman Toyota Service team, West Avon, CT, is always a positive experience. My 2005 Camry has been serviced many times at this location, and I have never had an unpleasant experience. More

Great service It is very convenient to make service appointment online. Customer service representative is very friendly. Overall service is fast and quality of wor It is very convenient to make service appointment online. Customer service representative is very friendly. Overall service is fast and quality of work is good. More

Excellence Outstanding experience and I would highly recommend the dealership to anyone looking to purchase a Toyota Sienna XLE van. This is our second van purc Outstanding experience and I would highly recommend the dealership to anyone looking to purchase a Toyota Sienna XLE van. This is our second van purchased from Hoffman Toyota. More

Incomplete checkup Ordinarily, I rated 5 stars for my service. This time was different however. I brought my car in for a 75K-mile checkup on March 10. A few days later Ordinarily, I rated 5 stars for my service. This time was different however. I brought my car in for a 75K-mile checkup on March 10. A few days later I noticed that the low engine oil light came on when I turned my car. I checked the dip stick and sure enough the oil level was extremely low. I brought my car in on March 16 to have my oil change or at least refill it to the proper level. I was told that I should have requested for an oil change when I brought my car for the 75K checkup. That doesn't make sense to me. Shouldn't the mechanic check for the level of the engine oil when he did my 75 K checkup? I'm grateful to Linda Schultz for giving me a free change of engine oil. But I do wonder what else did the mechanic not check as part to the 75K checkup? As far as I know, all he did was to rotate my tires and suggested that I need new tires and brakes. After the oil change, the oil level on the dip stick is way beyond the maximum mark. This is not the first time I've seen this after an oil change. Perhaps there's a fix number of oil that the mechanic supposed to put into the engine. More

Great service from Mike Fitzgerald I have been going to your facility for several years now and was lucky to have been assigned to Mike Fitzgerald. He is attentive, professional and dow I have been going to your facility for several years now and was lucky to have been assigned to Mike Fitzgerald. He is attentive, professional and down-to-earth; he is knowledgeable in what needs to be done when my car needs service and explains what will be done while trying to keep my costs down. I am a senior so I truly appreciate his endeavors and advice. More

Looking for a truck. I was looking for a certified used tundra and seen one on Hoffman's web site so I schedule appointment to come look at the truck and loved everything I was looking for a certified used tundra and seen one on Hoffman's web site so I schedule appointment to come look at the truck and loved everything about it so I purchased it. Beautiful truck. More

Another Five Star Experience!! We were given first class treatment from start to finish. The salesperson was knowledgable and supportive without being pushy. From test drive to driv We were given first class treatment from start to finish. The salesperson was knowledgable and supportive without being pushy. From test drive to driving off the lot the process was a breeze. More

New Rav4 It was easy and a pleasure to work with Jim, Patrick and Mike. They made the entire process simple and enjoyable. I would definitely recommend them. It was easy and a pleasure to work with Jim, Patrick and Mike. They made the entire process simple and enjoyable. I would definitely recommend them. More

Great Service as usual!! Just had my Rav4 services and as usual it was a thorough, speedy and customer friendly experience. This is our seventh car from Hoffman and hopefully Just had my Rav4 services and as usual it was a thorough, speedy and customer friendly experience. This is our seventh car from Hoffman and hopefully not our last! B More