Hoffman Toyota
West Simsbury, CT
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Friendly and professional We liked how the Toyota and Honda dealerships worked together to help us find the car for us. The 2 Brand Specialist (salesmen) we dealt with Amaury f We liked how the Toyota and Honda dealerships worked together to help us find the car for us. The 2 Brand Specialist (salesmen) we dealt with Amaury from Toyota and Miguel from Honda were very polite and informative. We especially liked how high pressured saled tactics were not used here as we experieced at other dealerships we visited. More
Recall service Very helpful service manager and work performed quickly and efficiently. Performed all point safety check without asking. Answered questions about u Very helpful service manager and work performed quickly and efficiently. Performed all point safety check without asking. Answered questions about upcoming scheduled maintenance and were not pushy about having work done there. Very trustworthy. More
So much better than the Toyota dealer I bought the car from! The problem is being addressed and not just sloughed off as was done by the selling dealer. Corporate Toyota instructed me to try Hoffman. I'm glad The problem is being addressed and not just sloughed off as was done by the selling dealer. Corporate Toyota instructed me to try Hoffman. I'm glad I did! Linda is an asset to have on staff. More
25k checkup professional staff, accurate time estimates to complete the service, comfortable waiting room with space for personal laptops, convenient location, re professional staff, accurate time estimates to complete the service, comfortable waiting room with space for personal laptops, convenient location, reasonable pricing, free car wash with service, More
Wonderful experience From the moment I walked through the door I was treated with respect and the team worked hard to get me the truck I wanted at the right price. Normal From the moment I walked through the door I was treated with respect and the team worked hard to get me the truck I wanted at the right price. Normally, I dread going to car dealerships and am often turned off by pushy sales people. I didn't once feel that way through the entire process. Good job guys. More
Took care of my problem quickly I had an issue with my wheels and Dan took charge and took care of my problem quickly and with no inconvenience to me at all I had an issue with my wheels and Dan took charge and took care of my problem quickly and with no inconvenience to me at all More
Overall money saving experience I had finally decided to bring my HIghlander in for a repair on an item that had been not functioning since I purchased it in October of last year and I had finally decided to bring my HIghlander in for a repair on an item that had been not functioning since I purchased it in October of last year and figured while I was there get an oil change. The motor on my rear windshield wiper had to be changed due to a malfunction of the arm movement and they charged me for the new blade, as soon as I said I had never been able to use the wiper at all since I picked it up, they took the charge off of the bill immediately with no argument or discussion , I was impressed. As for the oil change, they said they were happy to do it but since it was synthetic oil that I was a half year/6,000 miles early and that I did not need to do it; again, i was impressed. At first they thought they would be able to get me in and out and when they realized it would take longer to get the motor for the rear wipe they immediately gave me a loaner. Overall a wonderful experience and cost me nothing. More
Exceptional Experience Jesus Roche made the entire process of buying a new car a pleasure...This is the second car we have bought through him and highly recommend him and th Jesus Roche made the entire process of buying a new car a pleasure...This is the second car we have bought through him and highly recommend him and the entire Hoffman Toyota team...Would definitely come back for future needs... More
Great service . Mike Fitzgerald is the best. Would recommend Hoffman Toyota to anyone who bothered to ask. I hear their finance department kicks xxx too. . Mike Fitzgerald is the best. Would recommend Hoffman Toyota to anyone who bothered to ask. I hear their finance department kicks xxx too. More
1000 miles service They did excellent service for my Camry after 10000 miles. They even fixed my loosened mud guard screw for free. I really love to be a customer of Hof They did excellent service for my Camry after 10000 miles. They even fixed my loosened mud guard screw for free. I really love to be a customer of Hoffman. More