
Hoffman Toyota
West Simsbury, CT
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35,000 Mile Check up I was able to schedule the appointment online and from the time I arrived until I left, I was welcomed and treated professionally. The service manage I was able to schedule the appointment online and from the time I arrived until I left, I was welcomed and treated professionally. The service manager explained what needed to be done and provided an estimate of the total cost ahead of time. And they finished earlier than initially estimated - all around good experience. More
No worries service. Most recent: oil change & tire rotation. Past: fixes of exhaust system, suspension, wheel bearings, etc. I have always found the work to be done smoot Most recent: oil change & tire rotation. Past: fixes of exhaust system, suspension, wheel bearings, etc. I have always found the work to be done smoothly, in a timely manner and completely. I never had to return to solve a problem a second time or to solve a problem created during a repair. Every repair resulted in an improvement. Prices are not cheap but they are worth every penny. More
Great Dealership! Just bought a Highlander at this dealership. The experience was painless and smooth. The staff especially Patrick Pantalone was friendly, professio Just bought a Highlander at this dealership. The experience was painless and smooth. The staff especially Patrick Pantalone was friendly, professional and helpful. Overall, I would recommend anyone to go there! More
Pleased with service as usual I've been taking my Toyotas to Hoffman for service for years. Check in is a breeze inside their garage. They listen to your issues and are helpful kee I've been taking my Toyotas to Hoffman for service for years. Check in is a breeze inside their garage. They listen to your issues and are helpful keeping the bill reasonable. Have never had a problem that was not fixed on the first visit. More
I had to wait for my Highlander but seems worth it My son had recently purchased a Used Highlander from Hoffman and after exploring other Toyota dealers as well as, Hoffman, I can see why he chose them My son had recently purchased a Used Highlander from Hoffman and after exploring other Toyota dealers as well as, Hoffman, I can see why he chose them, and so did I. Everything about my experience was very professional and courteous. I wanted a certain Highlander Limited and although it wasn't in stock, I still was able to receive a fair price and value for my ordered Highlander. Alvin Gambell, my Sales Consultant, was very patient and courteous on my choice of vehicle and informed me I would have to wait for my custom vehicle. He told me five weeks and that's what it was. I was also in contact with Matt the sales manager who answered several related questions I had regarding my purchase. Mike Viara, their finance person, was informative and flexible in acquiring a great rate for our financing. I also was able to meet with Kathleen Skiba,the Service Manager, a very impressive women with years of experience in the auto industry. I do have a feeling of confidence going forwards with Hoffman. More
Great! I was very satisfied leaving and I would most definitely recommend others to come to visit that location. It was great service and it met all of my ne I was very satisfied leaving and I would most definitely recommend others to come to visit that location. It was great service and it met all of my needs. More
Shock Replacement Thanks to Mike for initiating the service needed, explaining the problem and scheduling the appointment and then Thanks to Chris for handling the sche Thanks to Mike for initiating the service needed, explaining the problem and scheduling the appointment and then Thanks to Chris for handling the scheduled service and having me back on the road in less than two hours! Great team! More
Exceptional Dealership First time experience at Hoffman Toyota, very positive. Everyone that I dealt with at the dealership was very friendly, courteous. It made the proces First time experience at Hoffman Toyota, very positive. Everyone that I dealt with at the dealership was very friendly, courteous. It made the process of buying the car stress free. I would highly recommend Hoffman Toyota as a dealership. More
Great Service Went in to just browse but drove home with the vehicle that I wanted, Same day! Ednei Lima was the best sales person that I've ever dealt with in all Went in to just browse but drove home with the vehicle that I wanted, Same day! Ednei Lima was the best sales person that I've ever dealt with in all my car buying experiences. He was not once pushy. He made me comfortable and was very knowledgeable about the vehicle. Always polite and courteous. Tying up all the odds and ends to make this work was also another amazing experience. Dealing with Jamal Alkatib, he made me feel positive and never once doubted that he could make this happen for me. I was very impressed. Will definitely do business with them again. More
Recent Automobile Purchase I have been dealing with Hoffman Toyota for many years now and it is always a useful productive experience. The staff is very helpful and pleasant to I have been dealing with Hoffman Toyota for many years now and it is always a useful productive experience. The staff is very helpful and pleasant to deal with. I continue to work with Hoffman for these reasons. More