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Hoffman Toyota

West Simsbury, CT

4.0
879 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 879 reviews

May 12, 2017

Great experience Ed and all employees were extremely polite and did not pressure me into any decisions. They put me in a new lease without any problems. More

by carrieelizabethpoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Crouse
May 12, 2017 -

Hoffman Toyota responded

Hi carrieelizabethpoole, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to hear that Ed and the team were polite and found you the vehicle you were looking for without any pressure. We are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 12, 2017

Excellent service I bought my RAV4 from Hoffman Toyota because they have excellent service . I bought my first new car there in 2006 and I had great experience . They More

by mccalla33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fappiano, Mike Viara, Amaury Bruno
May 12, 2017 -

Hoffman Toyota responded

Hi mccalla33, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to hear that Amaury and James were helpful, patient and answered all your questions. We are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 11, 2017

Professional and efficient I recently leased a 2017 Toyota RAV4. The experience was seemless with none of the dreaded car dealership/salesman drama. Statring with the general More

by mparrotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrrell Dabrowski, James Fappiano, Mike Viara, Dan Carboni
May 12, 2017 -

Hoffman Toyota responded

Hi mparrotta, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to hear that our team was friendly, listened to your needs, and were very responsive. We are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 11, 2017

ONLY CHOICE FOR TOYOTA IN CT!!!!!!!! “Driven by trust.” That is so much more than a slogan. This dealership builds trust and is absolutely the SOLE choice in the state of CT to purchase More

by scatznjazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, James Fappiano, Mike Viara
May 12, 2017 -

Hoffman Toyota responded

Hello scatznjazz, Thank you for choosing Hoffman Toyota and for taking the time to leave us this detailed review. We are so pleased to read that our entire team worked together to find you the exact vehicle that you were looking for with the accessories you needed. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. See you again when you are in for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 10, 2017

Fantastic and helpful Jose was very helpful and friendly when showing me the car. Everything from cost and the trade in of my previous car was straightforward and fair. More

by plevitt1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Mike Viara
May 12, 2017 -

Hoffman Toyota responded

Hi plevitt1217, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to hear that Jose was helpful, friendly, straightforward, and fair. We are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 10, 2017

Service for 75k Efficient & timely for service appointment. Comfortable waiting room to stay while car is being serviced. Linda Shultz was very helpful. The cost es More

by MCTUNXIS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
May 12, 2017 -

Hoffman Toyota responded

Hello MCTUNXIS5, Thank you for trusting Hoffman Toyota for your vehicle service needs! We are pleased to read that you enjoyed our waiting area amenities and that our team provided you with efficient and timely service. We value you as our customer and are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. See you again at your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 10, 2017

Great experience per usual As have fioundd for a good number pof years, the service and the serviuce personnel are warm, helpful, explain in detain why certain items need repla More

by HOWARD.MARK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz, Mike Fitzgerald
May 12, 2017 -

Hoffman Toyota responded

Hello HOWARD.MARK1, Thank you for trusting Hoffman Toyota for your vehicle service needs! We are pleased to read that our team is warm, helpful, and explains all the work completed in detail to ensure an easy visit. We value you as our customer and are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. See you again at your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 09, 2017

Great sales experience It was a great overall experience. Everyone we worked with was very helpful and professional. I am likely to return to this dealership for my next p More

by midori7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fappiano, Mike Viara, Amaury Bruno
May 12, 2017 -

Hoffman Toyota responded

Hi midori7, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to hear that our team was helpful, professional, and ensured an overall great experience. We are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 08, 2017

Great service experience I took my Toyota Highlander in for the vehicle's 5000 mile service and received prompt, courteous and professioal service for my vehicle. From start More

by HOYERED
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
May 12, 2017 -

Hoffman Toyota responded

Hello HOYERED, Thank you for trusting Hoffman Toyota for your vehicle service needs! We are pleased to read that our team completed the 5,000 mile service promptly, professionally, and courteously. We value you as our customer and are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. See you again at your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 06, 2017

Performed 2 TSB's and corrected issue with hood. I made an appointment to take care of a tsb for my 2016 Tacoma which was to install plugs in the lower control arms to address a wind noise. I also h More

by cap_av
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Barnes
May 12, 2017 -

Hoffman Toyota responded

Hello cap_av, Thank you for trusting Hoffman Toyota for your vehicle service needs! We are pleased to read that our team was able to properly diagnose your concerns with your vehicle and that Chris kept you up to date on the status of the repairs every step of the way. We value you as our customer and are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. See you again at your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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