Hoffman Toyota
West Simsbury, CT
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Outstanding, very personable staff Hoffmann's staff, particularly Mike Fitzgerald, xxx't manager of service, kept me in the loop every step of the way. He explained what needed to be d Hoffmann's staff, particularly Mike Fitzgerald, xxx't manager of service, kept me in the loop every step of the way. He explained what needed to be done on my car (including some substantial engine and brake work) and called with progress reports. He brought the car right up to the service door when I was ready to go. Great work, Hoffman Toyota staff!! More
Alternator replacement Hoffman got me in same day with a total electrical shutdown on Rt 44 and were able to repair it the next day. Service rep was good and kept me inform Hoffman got me in same day with a total electrical shutdown on Rt 44 and were able to repair it the next day. Service rep was good and kept me informed. As in any dealership there were lots of recommendations to repair other things other than what it came in for but they weren't high pressure about it and got the job done. You pay a premium to have it done at the dealer as well but they did a good job and quickly with good communications so I gave them 4 stars. More
well done on rebuilding the engine of my car! My 2008 Camry had an oil consumption problem that required a major repair. Kathleen Skiba of Hoffman Toyota found out that I was qualified for some s My 2008 Camry had an oil consumption problem that required a major repair. Kathleen Skiba of Hoffman Toyota found out that I was qualified for some sort of recall for this problem, and Dan Savoia saw to it that my car engine was rebuild within a day. I had a loaner on the day that my car was worked on. The repair was done professionally and in a timely manner. More
Look no further I was pleasantly surprised by my experience with everyone at Hoffman. I am used to pushy sales people and awkward haggling but not this time. Jose R. I was pleasantly surprised by my experience with everyone at Hoffman. I am used to pushy sales people and awkward haggling but not this time. Jose R. was super helpful and professional. Jim also helped talk to me about the best payment plan available. Patience and kindness was shown to my husband and I each step of the way. Thank you so much for everything! More
Very professional tap of the line service. We have a excellent sperance highly recommend this dealer to do business. We will recommend to frends and family.this wasn't the first time doing busi We have a excellent sperance highly recommend this dealer to do business. We will recommend to frends and family.this wasn't the first time doing business this is the third time we all ways come back. Thank you for the service. More
My car radio Problem with my radio freezing up. Jeremy said there is a recall on radio. He updated the radio and the problem Was fixed. They took my car in imme Problem with my radio freezing up. Jeremy said there is a recall on radio. He updated the radio and the problem Was fixed. They took my car in immediately within an hour I was out the door. More
New Lease Best treatment ever in a car dealership. Matt and John were receptive to all my needs and made me feel valued and respected. John went through the car Best treatment ever in a car dealership. Matt and John were receptive to all my needs and made me feel valued and respected. John went through the car's features in great detail. The entire process went quickly and smoothly from start to finish. Would highly recommend Hoffman Toyota if you are in the market for a new car. More
Great In a world where inconsistancy is the norm....Mike Fitzgerald is consistantly friendly and helpful. We know there will be no surprises! That's what In a world where inconsistancy is the norm....Mike Fitzgerald is consistantly friendly and helpful. We know there will be no surprises! That's what has earned our loyalty. More
Excellent service I bought my RAV4 from Hoffman Toyota because they have excellent service . I bought my first new car there in 2006 and I had great experience . They I bought my RAV4 from Hoffman Toyota because they have excellent service . I bought my first new car there in 2006 and I had great experience . They were patient , answered all my questions and they gained my trust. So I did not hesitate to go back there to get another vehicle . I met Amaury who was easy to talk to and was very helpful. James assisted and make sure I got everything I requested, it can't get any easier than that 👌. More
Great experience Ed and all employees were extremely polite and did not pressure me into any decisions. They put me in a new lease without any problems. Ed and all employees were extremely polite and did not pressure me into any decisions. They put me in a new lease without any problems. More