Hoffman Toyota

well done on rebuilding the engine of my car! My 2008 Camry had an oil consumption problem that required a major repair. Kathleen Skiba of Hoffman Toyota found out that I was qualified for some s My 2008 Camry had an oil consumption problem that required a major repair. Kathleen Skiba of Hoffman Toyota found out that I was qualified for some sort of recall for this problem, and Dan Savoia saw to it that my car engine was rebuild within a day. I had a loaner on the day that my car was worked on. The repair was done professionally and in a timely manner. More

Look no further I was pleasantly surprised by my experience with everyone at Hoffman. I am used to pushy sales people and awkward haggling but not this time. Jose R. I was pleasantly surprised by my experience with everyone at Hoffman. I am used to pushy sales people and awkward haggling but not this time. Jose R. was super helpful and professional. Jim also helped talk to me about the best payment plan available. Patience and kindness was shown to my husband and I each step of the way. Thank you so much for everything! More

Very professional tap of the line service. We have a excellent sperance highly recommend this dealer to do business. We will recommend to frends and family.this wasn't the first time doing busi We have a excellent sperance highly recommend this dealer to do business. We will recommend to frends and family.this wasn't the first time doing business this is the third time we all ways come back. Thank you for the service. More

My car radio Problem with my radio freezing up. Jeremy said there is a recall on radio. He updated the radio and the problem Was fixed. They took my car in imme Problem with my radio freezing up. Jeremy said there is a recall on radio. He updated the radio and the problem Was fixed. They took my car in immediately within an hour I was out the door. More

New Lease Best treatment ever in a car dealership. Matt and John were receptive to all my needs and made me feel valued and respected. John went through the car Best treatment ever in a car dealership. Matt and John were receptive to all my needs and made me feel valued and respected. John went through the car's features in great detail. The entire process went quickly and smoothly from start to finish. Would highly recommend Hoffman Toyota if you are in the market for a new car. More

Great In a world where inconsistancy is the norm....Mike Fitzgerald is consistantly friendly and helpful. We know there will be no surprises! That's what In a world where inconsistancy is the norm....Mike Fitzgerald is consistantly friendly and helpful. We know there will be no surprises! That's what has earned our loyalty. More

Great experience Ed and all employees were extremely polite and did not pressure me into any decisions. They put me in a new lease without any problems. Ed and all employees were extremely polite and did not pressure me into any decisions. They put me in a new lease without any problems. More

ONLY CHOICE FOR TOYOTA IN CT!!!!!!!! “Driven by trust.” That is so much more than a slogan. This dealership builds trust and is absolutely the SOLE choice in the state of CT to purchase “Driven by trust.” That is so much more than a slogan. This dealership builds trust and is absolutely the SOLE choice in the state of CT to purchase a vehicle. I began my search for a 4Runner TRD Pro in January. I went to Torrington Toyota, Wallingford Toyota, A-1 Toyota, Greentree Toyota, Litchfield Toyota, and Curry Toyota. EVERY other dealership told me that Toyota had stopped making TRD pros in the 4Runner but they had great deals on the lot. Each other dealership underrated my trade, played the cliché car dealership games and were horrible representatives of the Toyota brand. Enter—Stephanie Samuelson who works in the internet department of Hoffman Toyota. She reached out from my online inquiries and said she spoke to her manager James Fappiano and they could get me a TRD Pro 4 Runner but it would take 2-4 months. A-1 Toyota tried to convince me they were lying. Long story short…I called corporate Toyota and they wanted the names of dealerships lying and told me to go with the dealership saying I could get the truck. I called James Fappiano. Did I mention he is the sales manager? Hoffman doesn’t play the “manager is above you and behind closed doors” game. Right away, Jimmy was friendly, personable, diligent, and dedicated to making the deal work. They gave me an AMAZING deal on my trade (above all the other dealers), and he helped me add the accessories I would truly need rather than just push a sale and rack up money on my account. Julio Sosa became my sales rep. Julio is the man. He dealt with my endless nagging about when the truck would arrive with a smile. He even called me when he saw a TRD pro on the road to share they look amazing and to keep waiting it’s on the way. Jimmy and Julio were attentive to EVERY question and need along the way. Delivery day arrived! Stephanie wrote a sweet e-mail to congratulate me. Julio was there to greet me as I walked in. Jimmy was caring and attentive to every need. Jamal Alkatib in finance had called the night before and gave me confidence all would go smoothly, Mike Viara who handled the finance was fast, efficient, and no last minute games and xx everyone else does. It was a flawless experience. Julio went over everything in the vehicle with me, helped me set up various items I store in my truck, and had me leaving off that lot feeling as though I had made a new pal. As for the other sales reps…they were all friendly, cordial, speaking with me, one gave me a cap for my tow hitch on the 4Runner, they wanted to make it clear—you’re part of a crew at Hoffman. I now get why they say, “driven by trust,” this is the only dealership where you can let go and enjoy the process. You can ACTUALLY trust them to make everything work smoothly, effortlessly, and get the ride YOU desire….at a cost YOU can afford…with support YOU will cherish. Notice the theme? At Hoffman…it’s about YOU…not just them making another deal. More

Professional and efficient I recently leased a 2017 Toyota RAV4. The experience was seemless with none of the dreaded car dealership/salesman drama. Statring with the general I recently leased a 2017 Toyota RAV4. The experience was seemless with none of the dreaded car dealership/salesman drama. Statring with the general manager to the sales manager to our sales representative, all were friendly, listened to our needs and were responsive - they did not waste our time. I will definitely go back to Hoffman Toyota to purchase/lease a car for our teenage son. More

Excellent service I bought my RAV4 from Hoffman Toyota because they have excellent service . I bought my first new car there in 2006 and I had great experience . They I bought my RAV4 from Hoffman Toyota because they have excellent service . I bought my first new car there in 2006 and I had great experience . They were patient , answered all my questions and they gained my trust. So I did not hesitate to go back there to get another vehicle . I met Amaury who was easy to talk to and was very helpful. James assisted and make sure I got everything I requested, it can't get any easier than that 👌. More