Hoffman Toyota

Service didn’t gets completed in 90 mins time. It took more than 2 hours. It took more than 2 hours. More

I wish DealerRater let people give negative stars! I have in all my years of buying cars and being in the business saw anything like this place. I went there because they had a Jeep I really liked and I have in all my years of buying cars and being in the business saw anything like this place. I went there because they had a Jeep I really liked and a internet sales person who was fantastic. After I gave a deposit I could not get anyone to return a phone call, text, or email! I waited almost a month and then I went in there planning to leave with the jeep but they again left me standing there over a hour and then when I got mad I said just give me the deposit back... now that was on 12/30/2024 anyone would have thought end of the month, end of the year let's try to save the deal... right? Not Hoffman Toyota they handed me back my deposit and left me again!!! I would have still bought it because I liked it. The only thing they had to do was let me talk to the Sales Manager and vent a little. If this is how they treat people who haven't even picked up the vehicle yet, just imagine how they treat you down the road when you have a problem. No absolutely not would I recommend anyone to them! It was Hoffman Nissans Jeep so I might try them because I still want it. More

Amazing! Jeff and Julie were fantastic to work with. They got me in a safe and reliable vehicle for my family that I love Jeff and Julie were fantastic to work with. They got me in a safe and reliable vehicle for my family that I love More

I visited 5 Toyota dealerships in CT and choose Hoffman Toyota to purchase my vehicle based on my experience with sales person Julie Hoang. Her honesty and willingness to work with me with out sales pressu Toyota to purchase my vehicle based on my experience with sales person Julie Hoang. Her honesty and willingness to work with me with out sales pressure was the difference in choosing Hoffman Toyota. Their Simsbury location was further from my house than all the other dealerships, but I'm willing to drive the distance for my purchase and future service. As part of my research I looked at each dealers service department customer feedback and actually went to each customer waiting areas and many were filled with stressed and anxious looking customers. Hoffman Toyota is not a high volume dealer and I felt my future visits would be what I was looking for. If you want to be treated right its worth the drive especially when looking for a vehicle and working with Julie Hoang. More

Hoffman Toyota Simsbury We had warm welcome and excellent customer service at toyota Simsbury that the staff were knowledgeable and patient. Jose and Luis guided us through the process, providing excellent customer service at toyota Simsbury that the staff were knowledgeable and patient. Jose and Luis guided us through the process, providing transparent information and answering all our questions. We had the best car buying experience Thank you for always being so patient and helpful. This is my Fourth time coming here and will continue coming here for any car buying. Thank you a million ^^ More

Eddie was an excellent consultative representative. He listened to my needs, presented the options, and was very open and transparent throughout the entire process. Once I decided on a car, Eddie quick He listened to my needs, presented the options, and was very open and transparent throughout the entire process. Once I decided on a car, Eddie quickly located one and brought it to the dealership in no time. The entire team at Hoffman is courteous, always smiling, and truly the best professionals out there. I highly recommend Hoffman and Eddie to anyone looking to buy a new car and enjoy the experience. More

Hoffman Toyota staff is knowledgeable, friendly, and ensures that service is done correctly and reasonably. ensures that service is done correctly and reasonably. More

My service wa great as always working with Alexandrea was good thank you so much good thank you so much More