Hoffman Toyota

Amazing! Jeff and Julie were fantastic to work with. They got me in a safe and reliable vehicle for my family that I love Jeff and Julie were fantastic to work with. They got me in a safe and reliable vehicle for my family that I love More

I visited 5 Toyota dealerships in CT and choose Hoffman Toyota to purchase my vehicle based on my experience with sales person Julie Hoang. Her honesty and willingness to work with me with out sales pressu Toyota to purchase my vehicle based on my experience with sales person Julie Hoang. Her honesty and willingness to work with me with out sales pressure was the difference in choosing Hoffman Toyota. Their Simsbury location was further from my house than all the other dealerships, but I'm willing to drive the distance for my purchase and future service. As part of my research I looked at each dealers service department customer feedback and actually went to each customer waiting areas and many were filled with stressed and anxious looking customers. Hoffman Toyota is not a high volume dealer and I felt my future visits would be what I was looking for. If you want to be treated right its worth the drive especially when looking for a vehicle and working with Julie Hoang. More

Hoffman Toyota Simsbury We had warm welcome and excellent customer service at toyota Simsbury that the staff were knowledgeable and patient. Jose and Luis guided us through the process, providing excellent customer service at toyota Simsbury that the staff were knowledgeable and patient. Jose and Luis guided us through the process, providing transparent information and answering all our questions. We had the best car buying experience Thank you for always being so patient and helpful. This is my Fourth time coming here and will continue coming here for any car buying. Thank you a million ^^ More

Eddie was an excellent consultative representative. He listened to my needs, presented the options, and was very open and transparent throughout the entire process. Once I decided on a car, Eddie quick He listened to my needs, presented the options, and was very open and transparent throughout the entire process. Once I decided on a car, Eddie quickly located one and brought it to the dealership in no time. The entire team at Hoffman is courteous, always smiling, and truly the best professionals out there. I highly recommend Hoffman and Eddie to anyone looking to buy a new car and enjoy the experience. More

Hoffman Toyota staff is knowledgeable, friendly, and ensures that service is done correctly and reasonably. ensures that service is done correctly and reasonably. More

My service wa great as always working with Alexandrea was good thank you so much good thank you so much More

I submitted interest on a listing on a vehicle in their dealership website, this listing is available on third party sites as well. I recieve a text, even thought I stated in my inquiry they list the means dealership website, this listing is available on third party sites as well. I recieve a text, even thought I stated in my inquiry they list the means by which communication with me which was email. I was advised that the vehucle was no longer available. The person which sent that was Dan Carboni. I called the dealership ssking for an explanation and asked why is a vehicle listed as available when in fact they know it isn't. If my company lists bad content its removed within hour. I get call back and they say the vehicle has a deposit and its their business pratice not remove listing while the vehicle is still on their lot, every appearance of bait and switch, they know the vehicle is not available and it is very easy to remove content. The other part of the switch, he mentions there are many vehicles in stock, I told him they have nothing comparable to a V8 Lexus sedan. the dealership needs to understand they can't display listings which they know are not available, a brick and mortar store doesn't convert easily into a website presence and attention to how customers want to be communicated with. More

Dave made us feel he was looking out for best interests; no unnecessary sales pressure & very knowledgeable about the cars. Staff was pleasant and made the sales process stress less. no unnecessary sales pressure & very knowledgeable about the cars. Staff was pleasant and made the sales process stress less. More

New car, Poor highway lane change steering resulted in needing 4 wheel alignment. =Warranty … But only right front toe addressed. I returned month later and willing pay for the wheels in the “yellow” be c needing 4 wheel alignment. =Warranty … But only right front toe addressed. I returned month later and willing pay for the wheels in the “yellow” be corrected. Advisor Nick said good idea to prevent tire wear. I Waited 3.5 hours due to previous serviced car had frozen adjusters. When mine was worked on they only corrected left front toe. But print out showed all wheels had excessive camber but none in “red” but some in “yellow”. No adjustments made to rear. I was willing to pay to have cambers corrected. Mike Fuhr refused to make any more adjustments. I suspect they got “behind” and pushed me off. And said its warranty still, due to left wheel front toe issue. Don't bring your car here for an alignment even with cash in hand. Half day wasted.Never go here again for anything. More