Hoffman Nissan

Outstanding Service Department Hoffman Nissan has a Great Service Department! Justin Derench is a pleasure to work with. He takes the time to explain in detail, any 'issues' that I Hoffman Nissan has a Great Service Department! Justin Derench is a pleasure to work with. He takes the time to explain in detail, any 'issues' that I may have with my Rogue. Never any pressure, but always keeping me informed as to what may be taken care of now versus 'down the road'. My vehicle is always ready when promised, which is also very important to me. Also I would like to mention that Frankie (mechanic) is a tremendous mechanic. More

Very professional service I enjoy the convenience of scheduling online, though appointments for service are not usually needed. I had an oil change done, and they discovered I I enjoy the convenience of scheduling online, though appointments for service are not usually needed. I had an oil change done, and they discovered I also has 2 open recalls, which they also took care of for me. Despite having to reschedule my appointment 3 times due to my work schedule changing, they were very flexible and accommodating. Everything was explained to me, the vehicle was given a thorough check and Rocky and his team were all very friendly and professional. Car also was returned to me washed at no extra charge, and price was exactly as listed online. (Comfortable waiting room with free coffee was also a nice plus.) First time here and they very quickly have earned my trust. More

Great Nissan dealership In Simsbury Just purchased my new 2017 Nissan rogue today. I love the car and had a great sales and leasing rep Kevin Kurka who also great and professional a Just purchased my new 2017 Nissan rogue today. I love the car and had a great sales and leasing rep Kevin Kurka who also great and professional and knew his stuff. More

Great customer service! I cannot say enough about the level of service, care and professionalism that I experienced at this dealership. My car broke down over an hour away fr I cannot say enough about the level of service, care and professionalism that I experienced at this dealership. My car broke down over an hour away from the dealer and Peter and Rocky helped me to figure out how to get it to the shop and have the car fixed. Rocky also went above and beyond by advocating for my transmission to be covered by Nissan because the warranty had just expired. He helped me to problem solve and ended up saving us a lot of money, time and hassle! I would highly recommend this dealership to anyone who needs a new car or needs their car fixed! Rocky, Justin and their team are one of a kind! More

The one dealership I've actually enjoyed my time at! Not only did Chris Sawyer and Miss Rebecca make me feel right at home when purchasing my new car, but they also helped make this process headache free Not only did Chris Sawyer and Miss Rebecca make me feel right at home when purchasing my new car, but they also helped make this process headache free and as easy as possible. Within a weeks time I had met Chris with a few vehicle options and he proceeded to tell me the good, bad and ugly with my decisions and ultimately offered up the Ford Fusion titanium. Never happier or more confident in my decision. From start to finish there was barely a hiccup. Miss Rebecca was a good addition to the hoffman family as well as Chris because, aside from being good hoffman employees they're good genuine people out to help "the little guy" get a warm welcome and a shiny new car. More

Consistently meet/exceed expectations As always, Justin and Nissan Service have met my expectations completely. From availability to turnaround time, I've never had an issue. I recommend As always, Justin and Nissan Service have met my expectations completely. From availability to turnaround time, I've never had an issue. I recommend them highly. More

Excellent Chris was very easy to work with and made my experience a pleasant one. He did everything possible to help make my decision without pressure. Chris was very easy to work with and made my experience a pleasant one. He did everything possible to help make my decision without pressure. More

Battery Issue with car Brian Clark called me within 1/2 hour of receiving my notification of the issue and offered to refund me for the repair plus additional service. This Brian Clark called me within 1/2 hour of receiving my notification of the issue and offered to refund me for the repair plus additional service. This is amazing customer service.!! Nowhere has anyone ever responded so quickly. Thanks More

A Big Thank You!! Hoffman will work with you to find you the best deal they can and if the car you want is not on their lot they will find it. I will definitely share m Hoffman will work with you to find you the best deal they can and if the car you want is not on their lot they will find it. I will definitely share my experience and recommend this dealership. Ask for Paul Moxam is there for you. More

Good experience for my car service I went and and spoke with Victor, I think Requested a 75000 mi service. Also a Wheel Balance, but did not see on the work order/invoice. Not sur I went and and spoke with Victor, I think Requested a 75000 mi service. Also a Wheel Balance, but did not see on the work order/invoice. Not sure if it was performed. More