Back

Hoffman Nissan

Canton, CT

4.8
495 Reviews

46 Albany Turnpike

Canton, CT

06019

Directions

By Type

495 Reviews of Hoffman Nissan

July 02, 2015

In & Out Had a 10:00 oil change appointment and was on my way by 10:25 which included a complimentary car wash. Even enjoyed a complimentary cup of coffee. More

by ALLAN.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr
Jul 03, 2015 -

Hoffman Nissan responded

Hello ALLAN.G, Thank you so much for stopping in for the oil change. We are happy to hear from you and are glad you enjoyed some coffee while you waited. Have a great day and we look forward to seeing you again next time. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

July 01, 2015

a pleasant experience. Comfortable waiting area I came in for an oil change. It was the first one since purchasing my car so it was complimentary. I had also noticed a nail in my tire. Instead of ju More

by pholland64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Rurka, Justin Derench
Jul 03, 2015 -

Hoffman Nissan responded

Hi pholland64, Thank you for choosing to visit Hoffman Nissan for your recent oil change. We are glad to have been able to assist with the proper repair of your tire in order to keep you safely on the road. Thanks for sharing your feedback! It is great to hear that you enjoy our customer lounge area and it provides what you need in order to continue working while you wait for your vehicle. Drive safely and we look forward to seeing you again the next time you are in for service. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 30, 2015

Paul Maxom Paul was the reason I ended up buying my car at this dealership. He was tapproachable, straight-talking and a gentleman. He was also incredibly patien More

by Avon689
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moxam
Jul 03, 2015 -

Hoffman Nissan responded

Hello Avon689, Thank you so much for choosing Hoffman Nissan for your recent purchase. We appreciate you taking the time to share your feedback about working with Paul and are very pleased to hear that he was the reason you felt Hoffman was the dealership of choice! Give him a call any time you have questions about your vehicle. We look forward to helping keep your car running efficiently for the years ahead. Thanks again and see you soon. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 28, 2015

Great Service!! Always a pleasure having my 2013,Nissan Pathfinder serviced at Hoffman, Justin always does a great job keeping me informed as to what's happening with More

by RAYMONDDERENCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Derench
Jun 29, 2015 -

Hoffman Nissan responded

Hi RAYMONDDERENCH, We are pleased to read that you experience top shelf service during your service visit. Thank you for the feedback on our assistant service manager, Justin. We value what our customers have to say and are dedicated to providing an exceptional experience. We appreciate you and look forward to seeing you again soon. Thank you for choosing Hoffman Nissan! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 26, 2015

Oil change Had an appointment and was taken right away. Sales person was David, a nice polite young man. Also had wiper blades installed at my request. He ex More

by XGAILCX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr
Jun 26, 2015 -

Hoffman Nissan responded

Hi XGAILCX, Thank you for choosing Hoffman Nissan for your oil change and get your wiper blades installed. We appreciate your feedback on David. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 26, 2015

Very good I was very pleased with my experience though the news was bad. (I needed a new transmission). The service person was clear, helpful and courteous. More

by jwabramson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Jun 26, 2015 -

Hoffman Nissan responded

Hi jwabramson, We are glad to read that you were pleased with your experience, despite the bad news for your transmission. We are dedicated to ensuring you have an exceptional experience with every visit. Thank you for choosing Hoffman Nissan, we look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 23, 2015

new car purchase, Good service. Patiently understood our requirements and showed us a car matching our budget. And the Financier also helped us get a 0% APR which is q More

by anju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Coates, Brendan Hubster
Jun 23, 2015 -

Hoffman Nissan responded

Hi anju, Thank you for choosing Hoffman Nissan for your recent purchase. We are pleased to read our finance manager was able to help you get 0% APR. Our staff is dedicated to ensuring you have an excellent experience. Your satisfaction is important to us and we thank you for sharing your feedback. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 22, 2015

Murano Transmission Replacement Based upon other reviews, I took out 2003 Murano to this dealership due to serious transmission performance problems. I found the staff there to be More

by kbk58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Derench, Rocky Subramani
Jun 22, 2015 -

Hoffman Nissan responded

Hello kbk58, Thank you for choosing Hoffman Nissan for your transmission replacement on your Murano. We are dedicated to ensuring you have an excellent experience every time. Justin is always happy to help address an questions you may have with your vehicle and get you back on the road quickly. We appreciate you and look forward to seeing you again at your next schedule maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 17, 2015

True Customer Service I had a mechanical issue with my 2104 purchased from Hoffman Nissan. It couldn't be driven, I asked if a technician could meet me where the car was to More

by trlzl1fe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Subramani
Jun 18, 2015 -

Hoffman Nissan responded

Hello trlzl1fe, Thank you for choosing Hoffman Nissan! We are pleased to hear that our Service Manager, Rocky Subramani, was able to meet you offsite and fix your vehicles issue. Our Honda team is dedicated to providing exceptional service at every visit. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 15, 2015

Recall work and exhaust system check. Excellent service. Staff was waiting to take me in at the scheduled time. Full explanation of the repair was provided including options for service. More

by JOSEPH.HILLMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr
Jun 16, 2015 -

Hoffman Nissan responded

Hi JOSEPH.HILLMON, Thank you for trusting Hoffman Nissan for your vehicles service needs. We are thrilled to hear you experienced excellent service while visiting us. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

...
40
...