Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Great experience It was a great experience from calling the the dealership to schedule a safety inspections to walking in and dealing with Lindsey in service. Very att It was a great experience from calling the the dealership to schedule a safety inspections to walking in and dealing with Lindsey in service. Very attentive staff and very well at explaining how the procedure takes place. All in all definitely pleased with my service experience. More
Tom Ryan was excellent I have to admit I was pretty "fresh" the first time I went to the dealership, I was just looking for colors of cars I might like and did not want to b I have to admit I was pretty "fresh" the first time I went to the dealership, I was just looking for colors of cars I might like and did not want to be bothered. Tom came out and was respectful of my space but offered me the names of the color schemes for the cars and let me into one to see the interior. I left and intended to purchase a car from a family member in another state but found the car he showed me at the dealership was the one for me. I went back to the dealership to purchase the car and Tom was more than helpful! He even spoke with my father-in-law via phone to assist in the transaction. I truly appreciated the help! More
Excellent First rate customer service.Chris who picked up and returned the car could not have been nicer or more helpful.I particularly appreciated the fact tha First rate customer service.Chris who picked up and returned the car could not have been nicer or more helpful.I particularly appreciated the fact thatChris( and his colleague Tim)came back later in the day to remove a few spots of tree sap which I had noticed earlier. More
Very fast service and extras to boot! Had an early appointment for tire rotation. In 45 minutes, while I worked using the wifi and ate the complimentary breakfast sandwich, the Hoffman tea Had an early appointment for tire rotation. In 45 minutes, while I worked using the wifi and ate the complimentary breakfast sandwich, the Hoffman team completed the rotation, completely checked over the car, vacuumed it, washed it, and had me on my way, Great experience and I recommend Hoffman. More
Excellent staff and service Hoffman always does a good job with excellent staff and a welcoming atmosphere. Customer lounge top drawer. Monica Pelletier is an excellent service r Hoffman always does a good job with excellent staff and a welcoming atmosphere. Customer lounge top drawer. Monica Pelletier is an excellent service rep, friendly, informative and very qualified. More
Excellent Service The whole staff at Hoffman Lexus was great to work with. No one tried to push us into anything. Mark Pfhaler was very knowledgable of the vehicle we w The whole staff at Hoffman Lexus was great to work with. No one tried to push us into anything. Mark Pfhaler was very knowledgable of the vehicle we were purchasing and able to answer all of our questions. He went above and beyond both times we were there staying late each time to make sure we were satisfied. Al in the finance department made all the paperwork go very smooth and was a lot of fun to work with. The detail shop had the car looking great and fix any issue we had. More
Excellent service Staff is very friendly and were very accommodating. I was called when the car was finished and everything was clean and ready at pick up when I arriv Staff is very friendly and were very accommodating. I was called when the car was finished and everything was clean and ready at pick up when I arrived. More
very good Excellent very good special the lady who take care all from the biging to the end I will be back in the next time again Excellent very good special the lady who take care all from the biging to the end I will be back in the next time again More
Excellent Making an appointment was quick and easy. Service Adviser Lindsay Fenton was fast and efficient. A pleasure to work with the folks at Hoffman Lexus. Making an appointment was quick and easy. Service Adviser Lindsay Fenton was fast and efficient. A pleasure to work with the folks at Hoffman Lexus. More
Awesome dealership I used to hate buying cars until my first Lexus purchase from Hoffman in 2002. I have been buying from there ever since and recently purchased the ne I used to hate buying cars until my first Lexus purchase from Hoffman in 2002. I have been buying from there ever since and recently purchased the new 2016 RX 350. My salesman Matt is always great. Smooth easy transaction as usual. I have nothing but good things to say about this dealership and the people in it. More








