Hoffman Lexus

oil change at Hoffman Lexus A very nice experience. We rely on Bob Dinapoli to keep our car going and to tell us what we need done. He comes through every time! Your waiti A very nice experience. We rely on Bob Dinapoli to keep our car going and to tell us what we need done. He comes through every time! Your waiting room is so comfortable. More

Top shelf service team Had a bad oil leak, towed in my RX350. I was not upbeat. Then Hoffman's Lindsay Fenton took care of the repair immediately, and put me back on the Had a bad oil leak, towed in my RX350. I was not upbeat. Then Hoffman's Lindsay Fenton took care of the repair immediately, and put me back on the road in a day. That's just good service. Taking it above and beyond my expectations, the service team put in new headlights that were an extended warranty issue they had identified. I was provided a 2016 loaner car. And they washed and waxed my RX. I have never had a better experience. This dealership makes top shelf service happen. More

Scheduled mileage maintanance. I liked the communication about what and when things would be done. The service person was accurate. I also was thankful for the loner car to use whil I liked the communication about what and when things would be done. The service person was accurate. I also was thankful for the loner car to use while the service was performed. Everyone I came into contact with was very pleasant and helpful. I also was pleased with the work that was done. More

A Quarter Century of Excellence The Hoffman Family has been selling automobiles for a lot longer than a quarter century, but I've been doing business with Hoffman Lexus for 25 years. The Hoffman Family has been selling automobiles for a lot longer than a quarter century, but I've been doing business with Hoffman Lexus for 25 years....since the 1st or 2nd year that the brand has been available in the US. I've driven nothing but a Lexus in that time. There are two equal reasons for that. The unparalleled quality of Lexus automobiles, and, the equally superior quality of the men and women at Hoffman Lexus. They act with integrity, standing behind their product and their deals, in sales and service. Long may they wave. More

Service Visit Was treated in a professional manner, updated on service progress, facility was welcoming, everyone I spoke with was friendly and helpful. I apprecia Was treated in a professional manner, updated on service progress, facility was welcoming, everyone I spoke with was friendly and helpful. I appreciated the good and timely service. More

great service I experienced a bit of a long wait due to understaffing in the summer. No other complaints. All service persons were professional and helpful.....B I experienced a bit of a long wait due to understaffing in the summer. No other complaints. All service persons were professional and helpful.....Beverly More

Rollover to new lease made very pleasant. Matt Louis and his associates provided excellent service and made the rollover to a new ES350 lease a very positive experience. They worked with me t Matt Louis and his associates provided excellent service and made the rollover to a new ES350 lease a very positive experience. They worked with me to arrive at a favorable lease price that I could comfortably afford. There were some issues setting up my new lease with my existing Lexus.com account, but Matt persisted and put pressure on the help desk to resolve the problem as quickly as possible. More

Awesome Experience Matt was outstanding to work with. I previously owned 4 Acuras.He educated me about the Lexus. He spent a significant amount of time teaching me about Matt was outstanding to work with. I previously owned 4 Acuras.He educated me about the Lexus. He spent a significant amount of time teaching me about the technology package prior to me driving my new car home. This was very helpful as Acura never did this for me. The process to trade in my car and come to a mutual agreement was something I truly appreciated. I had a bottom number in my mind and it was met with ease. I am impressed with Lexus' warranty and service package. I love my new pre owned car. More

5,000 mile service. Mr. Green welcomed me to the service area and promptly introduced me to Monica. Pelletier. The service was quick and the personnel were very freindly. Mr. Green welcomed me to the service area and promptly introduced me to Monica. Pelletier. The service was quick and the personnel were very freindly. More