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Hoffman Lexus

East Hartford, CT

4.6
1,640 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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1,640 Reviews of Hoffman Lexus

October 20, 2016

great job My old 1992 SC-300 stick is in showroom condition and the Hoffman folks treated it like a new car. Hoffman is about one hour away, but worth the drive More

by KKILCOURSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
Oct 20, 2016 -

Hoffman Lexus responded

Hello KIKILCOURSE, Thank you for choosing Hoffman Lexus for your vehicle service needs. We are pleased to hear that our team was able to help you keep your 1992 SC-300 in perfect condition. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 20, 2016

Excellent Service! Lindsay was very professional. She communicated with service recommendations and followed through with pick up on time. I feel she went beyond expec More

by CAS0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
Oct 20, 2016 -

Hoffman Lexus responded

Hello CAS0713, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are pleased to hear that Lindsay and the team exceeded your expectations and ensured that your vehicle was ready promptly in a professional manner. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 20, 2016

October 19 Sarah was very helpful and courteous. Her work was professional and called me when a recommendation for services appeared. The shop went above and bey More

by Edu4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gagnon
Oct 20, 2016 -

Hoffman Lexus responded

Hello Edu4, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are pleased to hear that Sarah and the team were able to perform the necessary maintenance on your vehicle in a professional manner and even buffed out a scratch! We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 20, 2016

great service for my 60k ES300h Thoroughly satisfied with my experience with service on my ES300h. Hoffman continues to be a leader in quality and exceptional customer service; befo More

by SatisfiedClientAgain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
Oct 20, 2016 -

Hoffman Lexus responded

Hello SatisfiedClientAgain, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are happy to hear that our team has provided you with exceptional customer service. We are always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 20, 2016

Excellent service The entire team was professional and knowledgeable. Made The car shopping experience easy, fast and efficient. This is my 5th Lexus. I will keep going More

by HERZOGALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Matt Louis
Oct 20, 2016 -

Hoffman Lexus responded

Hello HERZOGALI, Thank you for continuing to choose Hoffman Lexus! We are pleased to hear that our team was able to make the car shopping experience easy, fast and efficient. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 20, 2016

Lexus IS 300 I recently working with Ethan Williamson on the purchase of a new Lexus IS 300. Ethan was not only professional and straightforward but was also very More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Al Ramos, Ethan Williamson
Oct 20, 2016 -

Hoffman Lexus responded

Hello Austin, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new IS 300! We are happy to hear that Ethan the team were able to match you with a vehicle to suit all your needs and answered all your questions in a professional and understanding manner. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Lexus is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 20, 2016

Phenomenal Service Just wanted to share my service experience with everyone.... from scheduling the appointment to bringing my RX 350 in for routine service, the level o More

by ERICA.J1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
Oct 20, 2016 -

Hoffman Lexus responded

Hi ERICA.J1111, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are pleased to hear that you enjoyed our waiting area and that our team was accommodating and professional while providing you with great customer service. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 19, 2016

Pleasant experience I recently visited Hoffman Lexus for routine servicing. My visit was most pleasant. Monica was extremely knowledgable and courteous. The work was per More

by REAMBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Oct 19, 2016 -

Hoffman Lexus responded

Hello REAMBE, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are pleased to hear that Monica and the team were able to complete the maintenance on your vehicle in a timely manner and to your satisfaction. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 19, 2016

One word says it all, EXCELLENT!! Extremely professional and courteous, I have purchased a number of vehicles over the years but I have to that Karan brought a new level of satisfactio More

by RAYSTEADWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Al Ramos, Karan Singh
Oct 19, 2016 -

Hoffman Lexus responded

Hi Ray, Thank you for choosing Hoffman Lexus and congratulations on your new purchase! We are pleased to hear that Karan and the sales team were able to match you with a vehicle to suit all of your needs. We ARE car fanatics and love to help our customers keep their beautiful vehicles in excellent condition. We look forward to seeing you again. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 18, 2016

Hoffman Lexus is outstanding Informative, friendly and courteous. Made the purchase experience a real joy. Ryan Mendez and Peter Quagliaroli were outstanding representatives. T More

by JRBATTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Ryan Mendez, Peter Quagliaroli
Oct 19, 2016 -

Hoffman Lexus responded

Hello JRBATTLE, Thank you for choosing Hoffman Lexus and congratulations on your recent purchase. We are so happy to hear that Ryan, Peter and the team were able to answer all your questions and concerns and ensure that the vehicle you purchased was exactly what you wanted and was in your price range. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Lexus is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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